LP Store Visit Weeks Three & Four

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

LP Office Standards

• 1.1 Is the detention area clear of all items that could be used as a weapon and is all furniture positioned to ensure the safety of associates and detainees?<br>

  Yes

  No

  N/A

• 1.2 Are the LP Office File Cabinet and Locked Desk organized per Office Standardization brochure and is the LP Office clean and organized, <br>CCTV equipment functional?<br>

  Yes

  No

  N/A

Merchandise Protection and Physical Security / Safety

• 2.1 Are the Merchandise Protection Standards and EAS tagging standards correctly executed (review D 5, 15, 18, & 38 and store’s top 3 shrink departments)?<br>

  Yes

  No

  N/A

• 2.2 Is all MPS/EAS equipment operational and are all related supplies stored in a centralized location? When applicable, is the store responding to and logging EAS alarms maintaining a 85% or better?<br>

  Yes

  No

  N/A

• 2.3 Are the EAS pedestals in working condition? If not functional, has it been entered into the Breakfix system?<br>

  Yes

  No

  N/A

• 2.4 Is the store conducting the Alarm Test each month, verifying through ADT Select, all issues/defective points called in ADT for repair?

  Yes

  No

  N/A

LP Processes

• 3.1 Is the DSD area set up per the established guidelines and window times? Are the sign in/out and discrepancy logs posted with 3 to 5 audits conducted weekly by LP?<br>

  Yes

  No

  N/A

• 3.2 Are the white lines free from obstruction, tine cats located at designated locations as indicated on the map/sanitation guidelines adhered to in the K-Café, self inspection completed by mgr, filed for review?<br>

  Yes

  No

  N/A

• 3.3 Are food items properly stored in the receiving area away from hazardous chemicals as not to cross contaminate or co-mingle products?<br><br>

  Yes

  No

  N/A

• 3.4 Is the store conducting the Fine Jewelry Counts over the $529.99 price point 2 times weekly? Is LP/Management following up on all the discrepancies making the corrections in KIN and filing reports in the Jewelry Binder?<br>

  Yes

  No

  N/A

• 3.5 Is LP conducting the under $529.99 audits of jewelry monthly with documentation filed in the jewelry binder?

  Yes

  No

  N/A

• 3.6 Is the store processing Damaged and Defective Jewelry and shipped during the assigned week?

  Yes

  No

  N/A

• 3.7 Is LP completing 2 refund verifiers daily or a total of 14 a week?<br>

  Yes

  No

  N/A

• 3.8 Is the claims area current, processed daily, and with supporting documentation attached to all claims merchandise?<br>

  Yes

  No

  N/A

• 3.9 Is the LP Team generating, printing and investigating Aspect/iFind/Transaction Exception Reports/LP Trakker Reports on a weekly basis?<br>

  Yes

  No

  N/A

• 3.10 Are there a minimum of 3 investigations folders actively being investigated by the LPM with supporting documentation?<br>

  Yes

  No

  N/A

• 3.11 Are all the sections of External Cases properly filled out? Does the narrative contain the 6 Elements of Proof? Is there a copy of the apprehension video in the case file?<br>

  Yes

  No

  N/A

• 3.12 Is the store conducting the Electronics audits and reconciled by LP

  Yes

  No

  N/A

• 3.13 Is the store completing the Short Date Calendar? Is the store rotating items and pulling short dates for markdowns and out of dates removed from the sales floor?

  Yes

  No

  N/A

• 3.14 Is the LPM updating Known Stolen in the Shrink Strategy Binder weekly?

  Yes

  No

  N/A

• 3.15 Is the store using the DC Carton detail report? Is the store following up on any variances?

  Yes

  No

  N/A

• 3.16 Is the LPM completing the Western Union Bi-weekly Checklist (2nd & 16th)?

  Yes

  No

  N/A

• 3.17Does the store conduct a Shrink Committee Meeting each month? Is the meeting notes entered online?

  Yes

  No

  N/A

• 3.18 Is the store conducting the Safety Inspection on a monthly basis, with follow up action items addressed and closed out?

  Yes

  No

  N/A

• 3.19 Does the store have an Accident Prevention Plan for the current half year that has been approved by the DLPM? Are the actions from the plan being executed in the store?

  Yes

  No

  N/A

• 3.20 Does the store conduct a Safety Team Meeting each month? Is the meeting notes entered online?

  Yes

  No

  N/A

• 3.21 Is the LPM reviewing the ACR Report for open GL and WC Claims? Are there signs/notes of follow up on the report?

  Yes

  No

  N/A

Staffing and Training

• 4.1 LP Payroll: Is LP scheduling and using hours per plan?

  Yes

  No

  N/A

• 4.2 Are all LP Positions (PT/FT) filled?

  Yes

  No

  N/A

• 4.3 Are all LP associates in position for 90 days or more fully certified, on boarding completed and properly coded?

  Yes

  No

  N/A

Top three (3) wins for the store visit today

• Win #1

  Yes

  No

  N/A

• Win #2

  Yes

  No

  N/A

• Win #3

  Yes

  No

  N/A

Top three (3) opportunities for the store visit today

• Opportunity #1

  Yes

  No

  N/A

• Opportunity #2

  Yes

  No

  N/A

• Opportunity #3

  Yes

  No

  N/A

Notes

• Store Tour Findings

  Yes

  No

  N/A

Store Visit Reviewed with:

• Loss Prevention Manager

  Sign

• Store Manager

  Sign