LQA AUDIT Public Areas

PAR. 001 - Product - Was the exterior of the hotel well maintained and luxurious in its presentation?

PAR. 002 - Product - Was the driveway easily accessible with either parking or a valet system present?

PAR. 003 - Product - Was the drop off area covered, well lit and free of obstruction or in the case where there was insufficient cover provided, did the doorman automatically shield arriving guests with an umbrella in wet weather conditions?

PAR. 004 - Product - Was all landscaping well-tended and free of debris?

PAR. 005 - Product - Was the hotel lobby luxurious in design and fresh in appearance?

PAR. 006 - Product - Was the flooring of high quality (i.e. high grade wood, marble, stone, granite, elegant area rugs or high density carpet) and was it clean and in good repair?

PAR. 007 - Product - Were the wall surfaces well maintained and enhanced with several design elements (i.e. wood baseboards, ceiling trim, soft wall coverings, wood panelling, etc.)

PAR. 008 - Product - Were all reception/concierge/guest services desks tidy in appearance?

PAR. 009 - Product - Was all furniture clean, well maintained and of a high quality (i.e. solid wood, upscale fabrics, etc.)?

PAR. 010 - Product - Were attractive fresh, floral arrangements/live plants present in the lobby area?

PAR. 011 - Product - Was the lobby well illuminated and was all lighting in good working order?

PAR. 012 - Product - Was Wi-Fi connectivity available in public areas and did it provide a seamless wireless experience (i.e. strong and continuous connection without requirement to log in more than once)?

PAR. 013 - Product - If music was played, was it appropriate for the venue/ambiance and was it played at a pleasant level?

PAR. 014 - Product - Was there adequate, clearly visible good quality signage?

PAR. 015 - Product - Were the shops/showcases clean, well maintained and upscale in their presentation?

PAR. 016 - Product - Was the restaurant/bar flooring clean and in good repair?

PAR. 017 - Product - Were the restaurant/bar wall surfaces well maintained and generally scuff free?

PAR. 018 - Product - Were the restaurants/bars sufficiently lit and was all lighting in good working order?

PAR. 019 - Product - Were the tables and chairs well maintained and the chair fabrics clean and in good repair?

PAR. 020 - Product - Were the corridors luxurious, consistent in design and fresh in appearance?

PAR. 021 - Product - Was the flooring of high quality (i.e. high grade wood, marble, stone, granite, elegant area rugs or high density carpet) and was it clean and in good repair?

PAR. 022 - Product - Were the wall/ceiling surfaces well maintained and enhanced with several design elements (i.e. wood baseboards, ceiling trim, soft wall coverings, wood panelling, etc.)

PAR. 023 - Product - Were all windows and curtains clean and well maintained?

PAR. 024 - Product - Were the corridors/pathways/stairways well lit and was all lighting in good working order?

PAR. 025 - Product - Was all furniture clean, well maintained and of a high quality (i.e. solid wood, upscale fabrics, etc.)?

PAR. 026 - Product - Was a house telephone present in the corridors/outdoor pathways?

PAR. 027 - Product - Was all hotel signage adequate, clean and in good repair?

PAR. 028 - Product - Were the room service trays/trolleys/operating equipment regularly cleared from the floors?

PAR. 029 - Product - Were the restrooms luxurious in design, fresh in appearance and well ventilated (i.e. free of any unpleasant odors)?

PAR. 030 - Product - Was the flooring and vanity finished in high quality marble, stone or granite and was it in good repair?

PAR. 031 - Product - Was all wall paper/tiles/paintwork free of any holes/chips/scuffs?

PAR. 032 - Product - Were the cubicles of good quality (i.e. solid wood) and well maintained with coat hooks present?

PAR. 033 - Product - Were the restrooms well lit and was all lighting in good working order?

PAR. 034 - Product - Were the toilets, urinals and sinks clean and in good working order/repair?

PAR. 035 - Product - Were the urinals separated by partitions and did they have automatic flushing mechanisms?

PAR. 036 - Product - Were liquid soap and hand lotion dispensers available at the sink?

PAR. 037 - Product - Were sufficient good quality hand towels available (i.e. cloth or heavy ply paper variety)?

PAR. 038 - Product - Was a fresh floral arrangement/plant/decoration present?

PAR. 039 - Product - Were the elevators decorated to a luxurious standard?

PAR. 040 - Product - Were all elevators clean and well maintained (i.e. flooring, walls, lighting) and in good working order?

PAR. 041 - Product - Did the employees refrain from using the guest elevators to deliver luggage/room service/housekeeping supplies?