Information
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Personnel
Product build
Burrito build
Burrito build
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Tortilla is steamed till scream red foil line horizontal..
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All hot products are scooped from the bottom of the pan.
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Tortilla is lifted up from the back while building burrito.
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Rice spread along the base. 5cm from the edge 90g portion.
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Bean portion 90g. Above the rice.
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Filling portion 80g. Above the beans
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Pico portion 40g. Spread above the beans.
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Salsa portion 1 ladle. Poured over the rice.
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S/C portion 1 ladle poured over the beans.
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Lettuce portion 25g. Spread over the middle of build.
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Cheese portion 20g. Spread over lettuce.
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Guacamole portion 60g. Spread along the back of the fulling.
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Jalapeno portion 30g. Above the guacamole.
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Corn portion 30g. Spread over lettuce.
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Total weight 500g, 560g with gauc
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Burrito is rolled correct and tight.
Crispy taco build
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All hot products are scooped from the bottom of the pan.
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Bean portion 90g. Split between 3 crispy tacos.
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Filling portion 80g. Above the beans.
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Pico portion 40g. Above the fulling.
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Salsa portion 1 ladle. On top of pico.
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S/C portion 1 ladle. On top of salsa.
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Cheese portion 20g. Ontop of S/C.
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Lettuce portion 25g. Split between three tacos presented nicely.
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Guacamole portion 60g. Split between 3 presented nicely.
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Total weight 405g, 565g with gauc
Nachos build
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Bean portion 90g over the tortilla chips.
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Filling portion 80g. Spread over beans and chips.
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Quest portion 2 ladles, spread over all products.
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Pico portion 40g. Spread down the middle.
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Salsa portion 1 ladle. Circular motion over all products.
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S/C portion 1 ladle. Circular motion over all products
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Lettuce portion 25g. Spread over all products.
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Guacamole portion 60g. In the corner well presented.
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Total weight 445g, 505g with gauc
Grande build
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Tortilla is steamed until it screams.
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Bean portion 90g in the middle of the tortilla.
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Filling portion 80g. Over beans.
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Fajita 40g. On top of fulling
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Pico portion 40g. Ontop of fajita.
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Salsa portion 1 ladle. On top of pico.
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S/C portion 1 ladle. On top of salsa
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Cheese 65g. On top of S/C.
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Lettuce portion 25g. On top of Cheese
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Guacamole portion 60g. On top of cheese.
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Total weight 500g, 565g with gauc
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Grande is folded not rolled.
Nachitos
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Chips portion 45g
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Queso portion 1.5 ladles
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S/C portion 1 ladles
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Cheese portion 6g
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Guac portion 30g
Kids mini melt
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Steamed tortilla, using silver foil
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Fulling potion 50g
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Corn portion 15g
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Pineapple portion 50g
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Cheese portion 40g
Portion test
Hot section
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Arroz 90g
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Frejoles 90g
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Pollo 80g
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Barbacoa 80g
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Carnitas 80g
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Chorizo 80g
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Carne asada 80g
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Veggie mix 80g
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Fajita mix 40g
Cold section
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Pico 40g
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Salsa 1 ladle.
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S/C 1 ladle.
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Cheese 20g
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Lettuce 25g
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Guacamole 60g
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Jalapeños 30g
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Corn 30g
Hot section mini
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Arroz 50g
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Frejoles 50g
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Pollo 50g
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Barbacoa 50g
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Carnitas 50g
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Chorizo 50g
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Carne asada 50g
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Veggie mix 50g
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Fajita mix 20g
Cold section mini
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Pico 25g
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Salsa 1/2 ladle.
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S/C 1/2 ladle.
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Cheese 15g
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Lettuce 15g
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Guacamole 30g
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Jalapeños 15g
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Corn 15g
Grande
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Cheese 65g
Quesadilla
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Cheese 80g
Ten moments of truth
Ten moments of truth
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Ambience and vibe.
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Battle stations
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Hola amigo
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Marketing and merchandise
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Portion it right and roll it tight
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Make sure they don't miss out!
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It's not the end of the line.
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Line presentation
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Battle lean and safe.
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Gracias.
Customer service
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Has a energetic friendly vibe on shift.
Press.
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Greets customer
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Smiles
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Offers assistance
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Asks the customer how their day is.
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Builds a conversation with the customer
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Smiles and points to all products when offering.
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Sells guacamole with "would you like some fresh guacamole? It's just $2" with a smile.
Till
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Offers drinks with a smile and pointing to the products.
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Repeats the order with total amount.
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Asks the customer if the have a loyalty card. Holding the card up with a smile.
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Asks the amigo if they would like a receipt.
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Says thank you and goodbye with a smile.
Floor
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Clears amigos table and asks them how their meal was.
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Builds a conversation with the customer
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Offers churros with a smile and pointing at the poster.
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Says goodbye and thank you to our amigos when they leave the restaurant.
