Manager Floor Supervision Certification

• Restaurant Number

• Restaurant Manager

• PIC

• Reason for Visit

  Select Certification Follow Up

  • Certification
  • Follow Up

• Conducted on

  Date

• Prepared by

Manager Floor Supervision Certification

• Instructions: DM reviews walkthru upon arrival. What is done? What is in progress? What is done/ignored? Observe PIC, looking for the following behaviors:

• Communication at shift change/throughout shift

  Yes

  No

  N/A

• Delegates tasks throughout the shift

  Yes

  No

  N/A

• Prioritizes tasks (completes tasks that impact guest, safety and safety first)

  Yes

  No

  N/A

• Follows up on task assignments

  Yes

  No

  N/A

• Provides positive recognition

  Yes

  No

  N/A

• Provides coaching for improvement

  Yes

  No

  N/A

• Management Observations/Additional notes