AM scheduled correct shifts
4am-1pm Monday to count. (RM scheduled 9-6).
By E.O.D. Tuesday writes initial schedule.
Thursday scheduled for potential second interviews, schedule analysis,Friday Numbers.
Scheduled to complete food orders (RM reviews before sent).
Evidence RM is following up on AM.
Audits available that were completed on AM by RM.
2 hours scheduled each week for planning/preparing (Tuesday 3-5) coded as admin.(non production).
10-20 hours per week coded for training (non production).
Files put together
Master files available (5 workstation files w/calendars, best practices, certifications)
Employee files up to date (complete calendars, best practices, certifications)
New hires on New Hire Report Card.
Calendar in progress for each new hire posted in visible area/up to date.
Schedule shows new trainees are working same shift as TC, with a scheduled trainer.
Questionnaire completed/filed on each new trainee after 2 days.
Each employee working position certified for that position.
Training plan in place.
Certifications are posted on the training chart by TC.
Hard copies are in station employee's file.
DMs have completed Floor Supervision Course on each RM. Signed roster of class sent to Linda.
Last completed Playbook Audit on RM printed and available for review of feedback on leadership skills).
Use of tools and systems.
Good communication skills (quality, not volume).
Proper preparation (Walk thru)
Evidence of prioritizing.
Follow up (Workstation Planners).