Information
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Location:
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Conducted on
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Personnel
Back Office Operational Compliance
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MSC's completed to expectation: Monday, Wednesday & Friday over the previous week?
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Cover sheets being used correctly for deliveries, msc's &
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Weekly banking & petty cash completed from previous week?
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EE & Geek Squad contracts being reconciled twice weekly? Reconciled today also?
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Routines & Rituals being completed correctly?
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Fire Alarm and Emergency lighting tested weekly and completed today?
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Any repairs over 60 days returned to 7161 as per company policy?
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Sim trays correctly organised and labelled?
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Operations wall created and maintained in stock room to support the team with all relevant information for orders / updates etc related to operational compliance?
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Kitchen supplies maintained, organised and in good stock in kitchen cupboard?
Sales Collateral Supplies
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Sales: EE contracts, sales invoices, ink cartridges, receipt tills rolls, till ribbons, cash up envelopes in good stock, Geek Squad booklets?
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Operations: tote seals, contract envelopes, geek squad contracts, returns labels, network envelopes BER bags (large & small), goods collection sheets, A4 paper?
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All sales floor terminals, printers and chip and pins fully operational?
Data Destruction
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Data stored in back office is not over the guidelines to be stored?
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Data destruction consigned?
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Terminal receipts stored by month?
VM & POS Supplies
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Pricing folders organised and well maintained along with all spare prices present?
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Old POS and fixtures recycled?
Store Standards
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Electrical cupboard clear of clutter?
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Back of house kept to a high standard?
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Disabled toilet kept to a high standard and storage is organised?
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Public liability, first aid, WEEE & H & S posters visible in the back office?
AOB
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Additional information / order references etc:
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All of the audit is accurate to today's completion of the above: