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Conducted on
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Prepared by
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Location
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Were the M Club Hosts wearing the correct uniform, look well groomed with name badges visible?
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Did the M Club Hot Hors d'oeuvres look appealing and well stocked? (Available 530pm-730pm Sun - Thurs)
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Please add photograph of the food presentation
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Were the Lounge Hosts present on the floor and assisting guests?
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Was the bar set-up, fully stocked and Bartender present? (From 530pm)
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Was the M Club clean, tidy and in good condition (including outdoor patio if open)
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Add photographs of any areas that require attention
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Do you have any recommendations or ideas to improve our Elite Recognition and M Club Service GSS Scores?
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Add signature
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