Title Page
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Inspector
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Conducted on
Room Inspection
Hotel Guest Areas
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Outside hotel litter and cigarette butt free
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Correct signage in place and relevant
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Carpets hoovered throughout
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Stairs hoovered and edges mopped/wiped
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Fire extinguishers dust free
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Lighting working
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All glass and picture frames clean
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Tops of service risers dust free
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Skirting boards, doors and banisters clean
Entrance door
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Room #
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Check door handles and locks to be sure they are working properly
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Are room numbers intact?
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Door free of smudges and scratches
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Fire evacuation and do not disturb hanger posted on back of door
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Door closer free of dust
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Door doesn't slam when closed
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Hinges clean and dust free
Curtains And Windows
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Window area fly free
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Curtains half open
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Curtains have smooth closing action
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Curtains free of damage or stains
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Nets clean and free of damage
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Window closer working
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Handles and edges of windows clean
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Windows clean
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Windowsill clean and in good repair
Bedrooms
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Beds made with minimal creases, using company approved bedding that is free from marks and damage
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Bed quilt pulled no further than the pillows on the bed
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Pillows stood up, edges tucked inwards, firm at front, soft at the back
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Mattress protector must be present and be the correct size for the bed<br>
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The mattress must be clean and in good repair with no obvious sagging. <br>Where there are turning labels the mattress must be turned to the <br>guidelines on the mattress
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Where the mattress is zip and link this must be correctly zipped when <br>made as a double
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The bed base must be clean and in good repair
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The bedroom area odour, on arrival, must be neutral
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Where lights are key card controlled: During British summer time all lights <br>must be left off. In the winter (GMT) the bedside lights can be left on. In <br>non key card all lights must be left off at all times
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Where there is a spyhole this is clean and in good repair
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Floor, walls and ceiling must be clean and in good repair
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A bin must be present with a liner that is secure
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Security coat hangers must be present with none missing. A minimum of 5 <br>hangers
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The TV remote control must be placed on the self below the TV or on the <br>desk
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Any merchandising must be brand approved and be clean and in good <br>repair
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The kettle must be clean and in good repair and empty of water
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A hairdryer must be present, clean and in good repair
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Amenities must be set to standard they must be clean, in good condition <br>and in date
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Bedroom dust free including chair legs and back of chair
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Mirrors clean and smear free
Lighting
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Lamps and shades free of dust
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Turn on all lights to check if they're operating
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Check for proper tone of light bulbs
Bathroom
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The bathroom area odour, on arrival, must be neutral
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Floor, walls and ceiling must be clean and in good repair
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All bathroom amenities, fixtures and fittings (including bath, sink, toilet etc) are clean, free from staining and in good repair<br>
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All lighting must be working with lamps that are the same tone
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All bathroom amenities must be set to standard
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Bathroom extraction must be working, if it is of the type that runs only when the bathroom light is turned on it must run for between 2 and 5 minutes after the light is switched off. This helps to prevent mould
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Mould must not be present<br>
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Soap and shower gel dispensers should be clean, in good repair and sufficiently stocked for the next guest
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Minimum of one full and one half full toilet rolls should be available in all <br>bathrooms. If on a holder, these must be V folded
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One set of towels must be folded and placed on the towel rail or vanity <br>unit (if no towel rail). Additional towelling must be placed in the <br>wardrobe
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A bin must be present with a liner that is secure
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Where the room is accessible the pull cord must not be tied up, it must <br>be working<br>
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The shower curtain must be clean with no staining, left pulled halfway <br>across the bath, tucked inside with the showerhead visible.<br>
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The toilet lid must be left up
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Behind bathroom doors floor clean
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Taps buffed with no grime around edges
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Skirting board in good repair and clean
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Bath towel sign on towel rail
Laundry Rooms
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Linen rooms and other store rooms must be clean, tidy and in good repair<br>
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All linen room shelving must be labelled, where linen and cleaning items are placed
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Linen rooms are kept locked and secure
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Linen room equipment is clean and in good repair
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Cots (minimum 1) available, clean and in good repair, sheet to be supplied
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All chemicals must be in the correct container with lids and labels present
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A log must be kept to ensure keys are managed
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Deep cleans take place monthly
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For team safety and guest security only the bedroom door that is being <br>serviced can be wedged open
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Linen must not be placed on the floor
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The carry tray must be clean and in good repair
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Cloths must be kept separate to avoid cross contamination
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The carry tray must never be left unattended
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Whilst working in the room this must be placed in the bathroom
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Chemicals are to be used and diluted correctly
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Sign Off
