Title Page

  • Conducted on

  • Incoming Duty Manager

  • Check Completed

Exterior Of Business

  • Carpark - Are there any cigarette ends or litter in the carpark (include grass verges and bushes)

  • Carpark - Are all greenery & shrubs tidy and the carpark moss & weed free

  • Signage - Is all exteriror signage clean and in good repair (lit up where appropriate)

  • Beer Garden - Are there any cigarette ends or littler in the beer garden

  • Beer Garden - Is the beer garden clear of empty glasses and crockery

  • Beer Garden - Is the beer garden moss & weed free with tidy greenery

  • Beer Garden - Are benches and woodwork in good repair & clean

  • Beer Garden - Is the beer garden free of any hazards

  • Beer Garden - Is the patio clean

  • Outer Building - Are the windows clean, brickwork in good repair and lights on the correct setting

Internal

  • Entry - Are doors propped open and the entry way clean and tidy and smelling fresh

  • Entry - Is the host station clean and tidy with the correct guest signage in place

  • Toilets - Are the toilets clean, with plenty of toilet roll & bins less than 1/2 full

  • Toilets - Do the toilets smell fresh and have been cleaned to an adequate standard

  • Toilets - Are all lights working

  • Bar - Are all bar tables set to standard and the bar area clean

  • Bar - Are all televisions switches on to the news channels or sporting event, muted with subtitles displayed

  • Bar - Is the music level playing at an appropriate level for the time and environment

  • Bar - Is the pool table in working order and is the surrounding area clean and tidy.

  • Bar - Is the bar clean, with the runners free of spilled drinks, clean beer pumps and a tidy presentable back bar

  • Bar - Are bar fruits fresh and topped up, is the ice bucket topped up for service levels

  • Bar - Are all bottle fridges topped up with labels facing forward

  • Bar - Are all cordials and spirits topped up and ready for service

  • Bar - Is the coffee machine ready for service and is the area clean and tidy with clean crockery

  • Bar - Is the glass wash area clean, with sufficient blue roll available and the back bar clear of clutter

  • Bar - Conduct a glass quality check on 3 random glasses for marks and lipstick

  • Reception - Is the reception area clean and free of clutter, are all reg cards and key cards set up ready for check ins

  • Reception - Have the daily fire lists been printed correctly

  • Floor - Are all tables set up to the brand standard and is the floor clear of empty glasses and crockery

  • Floor - Are all waiting stations clean, tidy and adequately stocked

  • Floor - Are all carpets and flooring clear of food debris and consumables

  • Floor - Does each member of the floor team have an active money belt

  • Floor - Is the gravy station clean, topped up and switched on

  • Floor - Are all fire exits unlocked and readily accessible

Team

  • Team - Perform a spot check against the daily targets with the FOH team

  • Team - Has the daily shift planner been completed fully

  • Team - Have all toilet checks been completed

  • Team - Are all the team members in the correct uniform

Kitchen & BOH

  • Kitchen - Does the carvery deck look fresh and presentable

  • Kitchen - Are all handwashing stations topped up with soap and blue roll and in clean working order

  • Kitchen - Are in bins less than 3/4 full and clean

  • Kitchen - Is the kitchen floor clear of food debris and slip hazards

  • Kitchen - Are D2 and D10 fully stocked on each side

  • Kitchen - Are all sides clean and free from unused pots and food

  • Kitchen - Has all due diligence been checked and completed correctly

  • Kitchen - Are all fridges and freezers checked for date and label compliance

  • Kitchen - Are the walk in fridge and freezer clean with food stored in line with company policy

  • Kitchen - Is the kitchen team in the correct clean uniform and practicing good hygenie

  • Kitchen - Are there any signs of cross contamination

  • Kitchen - Is the back yard clean and free of glass, food debris and cardboard

  • Kitchen - Are all the prep areas clean and clear

  • Kitchen - Is food prep complete and fridges and freezers topped up and ready for service

  • BOH - Are coridoors clear of items and obstruction with fire exits easily accesible

  • BOH - Are team rooms and toilets clean with handwashing facilities available

  • BOH - Is the cellar clean and tidy, with the ice scoop stored in a clean dry container and the sink clean

  • BOH - Is the office area tidy

Security & Cash

  • Office - Is the office secure or locked

  • Security - Is the final exit door locked

  • Key Management - Are the duty manager keys stored in the key safe or on the duty manager

  • Cash - Has a safe handover been completed

  • Cash - Have all pickups been completed

  • Cash - Are tills properly assigned to team members

Shift Management

  • Shift - Are all shifts clocked correctly via team planner

  • Shift - Is orderbee switched on

  • Shift - Are all stock items correctly updated

  • Shift - Is employee lateness and absense recorded correctly

  • Deliveries - Have all deliveries been put away

  • Hotel - Hotel car park and walkway clear of litter and cigarette ends

  • Hotel - Are all laundry rooms clean, tidy and secure

  • Hotel - Are all hotel due diligence records up to date and master keys accounted for

  • Hotel - Is all the hotel signage in good condition

Handover Completion

  • Incoming Duty Manager

  • Outgoing Duty Manager

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