Mash & Barrel Original

• Site conducted

  Select

• Document No.

• Audit Title

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Food & Beverage inspection

External areas

• Was the venue externally clean

  Yes

  No

  N/A

• Was all the point of sale clean, clear & visible externally

  Yes

  No

  N/A

• Was the external area clean, clear and litter free

  Yes

  No

  N/A

• Was the opening hours correct and available to view

  Yes

  No

  N/A

• Please add a photo of the external beer garden

  Media

• Please add a photo of the front of the venue

  Media

Entering the venue

• Was the venue clean

  Yes

  No

  N/A

• Was there a clean table available

  Yes

  No

  N/A

• Was a menu clean and in good condition

  Yes

  No

  N/A

• Was any specials explained

  Yes

  No

  N/A

• Was the specials and pos prominently displayed

  Yes

  No

  N/A

• Please add a photo of the pos boards/flyers

  Media

Service

• Was you acknowledged by the server within 30 seconds

  Yes

  No

  N/A

• Was you served within a timely manner

  Yes

  No

  N/A

• Was the bar area clean, clear and clutter free

  Yes

  No

  N/A

• Was you advised of any wait time on food

  Yes

  No

  N/A

• Was all the menu choices available

  Yes

  No

  N/A

• Did the team member up sell on sides, desserts or any food extras

  Yes

  No

  N/A

• Did the team member up sell on drinks

  Yes

  No

  N/A

Food presentation

• Was cutlery and sauces available

  Yes

  No

  N/A

• Was the wait time as expected

  Within 20 minutes

  Within the advised time

• Food presentation to spec

  Yes

  No

  N/A

• Food Temperature<br>

  Hot

  Warm

  Cold

• How was the food

  Great

  Good

  Standard

  Poor

Service during food

• Was you checked back on the food

  Yes

  No

  N/A

• Was your plates cleared in a timely manner

  Within 10 minutes after dining

  Within 20 minutes after dining

  Left on table when departing

• Was any desserts or drinks offered

  Yes

  No

  N/A

Team members information

• Was all the team in the correct uniform

  Yes

  No

  N/A

• Was all the team clean and well presented

  Yes

  No

  N/A

• Was all the team friendly and approachable

  Yes

  No

  N/A

Departure

• Did you get a fond farewell in departure

  Yes

  No

  N/A

• Would you choose to dine here again

  Yes

  No

  N/A