Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Financial
Financial
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Run end of period report & ensure variance is less than £50 for last 12 weeks
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Daily arrears being managed correctly
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90 day plus arrears should be less than previous 90 days
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Floats correct and cash deposited correctly
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All money on account allocated correctly
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CCT flat or below last year
F and B Stock
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Weekly stock checks completed without fail and discrepancies investigated fully
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No out of date food in stock
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Most recent actions required from NSF in progress or completed on time
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All orders, deliveries, and stock in transit accepted/added to Orbis
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Correct table talkers/menus out for time of day
Leagues
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All league tables, fair play and league cup tables in date, printed and displayed correctly
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Check that all league seasons in LTMS have been checked to continue from previous seasons
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All results up to date on LTMS
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Overall League performance 75% + & evidence of performance management for individual leagues below 75%
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Rollover management evidenced
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Referee E learning up to date
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Referee meeting minutes documented & assessments up to date
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Team sheets signed
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League service call review - Are there good quality notes and have calls been completed on time?
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Are cup games played v opportunities at 60%+ according to league dashboards for the period?
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Club discipline file up to date
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After reviewing report 8:22 are you happy that there is effective league team management being displayed?
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Trial games – prep sheet completed and filed for all trial games
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All league managers to have attended or be booked on current league training
Team
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90% of due training modules completed by all staff
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Licensing folder up to date with training records signed and saved for all serving staff & section 57 signed by all and displayed
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Evidence of performance management
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Values living and breathing
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Management meeting minutes & business plan weekly reviews completed
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All new starter paperwork sent on time to get employee on maxtime as early as possible and correct details added to form
H and S
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Managers on duty have panic alarm on person & no spares kept on site
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Prime up to date with all accidents & RM informed of any staff accidents or RIDDOR of any sort
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All pitch check sheets completed with notes showing any repairs completed
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Goals posts all secured
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All fire extinguishers in place and pins still secure
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Check legionnaires file is up to date & signed where relevant
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All daily, monthly, quarterly and 6 month fire checks completed
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Defib status is OK and spare batteries and pads available
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Fire exit signs above all fire doors and directional signs pitchside
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All temperature checks of fridge/freezers and probe checks on food completed and filed correctly
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Child welfare and safeguarding certificates on site and in date for one member of staff/management
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Coaches consolidation check sheet up to date
Pitch Arenas
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Rubber crumb well distributed and levels good
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Goals post painted, in good condition and secured safely in position
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Black netting / roof netting in good repair
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Boards painted and in good state of repair
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Floodlights all working and in correct position
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Are all corridors free from litter without any H&S concerns
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Pitch surfaces in good condition with no major rips or seam damage that could devalue playing experience or large surface deviations
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Pitch fencing/mesh wiring in a good state of repair
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Goal nets new or clean and in a good state of repair
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Arena bins available, clean and not overflowing with rubbish
Cleanliness and First impressions
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Is perimeter fencing in good repair
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Are the banners appropriate, clean, taught of the same level and visible
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Are there the right quantity of banners, directional and informative signs
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Are all the signs clean, functional and appropriate
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Is car park lining visible including speed bumps
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Are drainage channels clear and covers secure
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Are the lights and lit signs fully working (including car park)
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Are all areas free of weeds and leaves
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Are all walkways free of chewing gum
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Are all areas free of litter including cigarette butts
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Are all grass areas tidy and cut
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Are all flower beds (if applicable) or shrubs tidy, groomed and maintained
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Are all kerbs, slabs and paths clean, maintained and safe
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Are bins available, empty clean and functional
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Is the smoking area (if applicable) away from the approach to the door, clean, sheltered (even partially) and free from butts and ash
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Is fencing around the shrubs or grass areas in good condition
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Are disabled bays free of staff vehicles
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Are bike sheds (if applicable) clean, well maintained and offering secure anchor points
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Are front doors and windows clean and well maintained
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Is the exterior of the building, including doors, free of scuffs, graffiti and not in need of painting
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Are the vending machines fully stocked, fitted correctly, with products facing forward, and all areas clean and dispensing change
Cleanliness Foyer Reception
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Are the floors clean and maintained with no cracked tiles
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Are all notice boards current and business appropriate
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Is the ceiling painted and clean
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Are all the lights working
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Is the reception counter adequately varnished/stained and cleaned
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Are all bins clean and with lids on
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No clutter visible to the customer behind and on the reception desk
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Are displays current , relevant and presentable
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Are there enough bibs and footballs out for the day that are clean and of good standards
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Are skirting boards all clean, in good repair and free from dust
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Does the area smell fresh
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Are the televisions working, clean and showing appropriate channels for the time of day and customers.
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Do the Adactus Ads work on 2 TVs and is the information relevant
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Are all wall graphics free from scuffs, rips and marks
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Are the dedicated notice boards showing up to date info for referees, fair play, league cup and every division
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Are all posters either in frames or notice boards behind clear laminate
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Are all interior doors, walls and glass clean
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Is there only Goals branding or appropriate partner branding on display
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Is the reception hatch down, able to be secured and fit for purpose (if applicable).
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Are the entrance carpets/mats clean and safe
Cleanliness toilets & Changing room
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Are the entrance doors clean, in good working order and labelled correctly
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Is the toilet floor clean and well maintained
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Are the ventilation units clean, clear and working
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Are any radiators covered, clean and painted
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Are urinals clean and well maintained. Including supporting wall/panel and with pea waves.
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Is there a sanitary towel bin available and in good working order
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Is the sink/vanity unit clean and maintained
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Is the baby changing equipment clean and in good working order
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Is the water pressure correct and the flow long enough with no loose taps or those that switch off by themselves.
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Are all toilet cubicles clean and well maintained
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Are ceilings and ceiling tiles clean/painted
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Are all toilet door locks all working. With secure seats and toilet brushes removed.
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Are all posters up to date and behind laminate
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Are all walls clean and painted
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Are all lights working
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Is toilet roll available in the dispensers
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Is there soap available for each sink
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Is the hand drier working correctly, clean and well maintained
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Is all lighting working
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Is heating/extraction working
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Are all lockers functional and working
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Are all lockers clean
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Are all changing benches clean and in a good state of repair
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Is the changing room floor clean
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Are the walls and ceilings well painted in the correct colours, and with clean air vents
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Are the showers working and hot
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Are the showerheads and pipes free from lime scale
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Is the shower ceiling, well painted
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Are the tiles/white rock clean and grease free
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Are the shower gully’s and grate clean with a clear drain and fresh smell
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Are the posters current
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Are display frames clear of paint/marks
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Are shower curtains/cubicles (where applicable) and walls clean
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Are bins available
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Is the fire exit door functional (where applicable)
Cleanliness bar / lounge
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Are the windows, frames and gully’s clean and well maintained
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Is the furniture set up and per the seating plan
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Are windows clean and free from marks
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Is the fixed and non-fixed seating safe and secure
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Are walls free from sellotape and blu tac
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Is all seating clean
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Are bar tables safe and secure
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Are TVs, plasma screens working, clean and free from smears
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Are bar tables clean
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Is the flooring and carpet clean, undamaged and not sticky
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Are all emergency exit routes clear, obstruction free and signage in good repair
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Is all lighting operational
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Is the air conditioning/heating working
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Are the air vents clean
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Are sound systems working
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Are the posters correct
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Are the walls and ceilings well painted and to correct colours
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Are display frames clear of marks/paint
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Is bar ambience in line with guide
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Are fire escape signs and emergency push bars in good condition
KP room cleanliness
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Is the air conditioning & heating working
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Is all lighting operational?
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Are tables & chairs arranged properly?
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Is the TV/DVD player working and clean?
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Are the walls and ceiling painted in correct colours and clean?
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Are the correct posters displayed, in date and clean/paint free?
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Are the air vents clean?
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Do the electrical sockets have safety covers?
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Is the room set up for KPs so that a walk in customer could look around and see the room as it will be?
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Is the KP birthday boy/girl poster up and clear of the last parties details?