admin
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Staff Member
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Line Manager
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Conducted On
FOCUS Document
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Performance at Three is assessed on two areas of equal importance:
1. What you achieve in your day job against your personal objectives
2. How you go about achieving it against our Three behaviours
Personal Objectives
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Personal Objective 1
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Rating
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Personal Objective 2
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Rating
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Personal Objective 3
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Rating
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Employee signature
Company Plan Objectives
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SMART OBJECTIVE against Company Plan 1
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Rating
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SMART OBJECTIVE against Company Plan 2
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Rating
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SMART OBJECTIVE against Company Plan 3
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Rating
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Employee Signature
My Development Plan
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My personal development/career aspirations
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The activities I need to undertake to achieve these objectives?
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The resources/support I need to achieve this.
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What does success look like?
Be Open & Honest
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360 Feedback
Take responsibility
Experience
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NPS Last Month
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NPS Target
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NPS MTD
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Discussion
Sales Performance
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POSTPAY Discussion
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POSTPAY SIMO Discussion
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Upgrades Discussion
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THREE PAY Discussion
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MBB Discussion
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Three Rescue Discussion
HR (Attendance, Sickness, Time Keeping, Behaviours) Discussion
Keep Your Word
SMART Objectives
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ONE
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TWO
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THREE
Agreed Actions
Any other Business which needs to be documented
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Staff Member Signature
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Line Manager Signature
Weekly Catchup
Week 2 Catch Up
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Staff Signature
Week 3 Catch Up
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Staff Signature
Week 4 Catch Up
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Staff Signature
Week 5 Catch Up
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Staff Signature