Meeting Room Brand Standards MHR 2017

Meeting room checklists are retained and reviewed by GM on weekly basis

Hotel engineer will check each meeting room in details at least every three months and produce action plan for discussion with GM<br>

All meeting rooms to be set up when not in use

All meeting rooms must be set up and be ready at least 30 mins prior to organisers expected time of arrival, lights, room temp, ice buckets

Personalised letter should be on macdonald hotels and resorts branded paper

Organisers and full company name to be included

Letters should be personally signed by GM

Welcome pack to include the following: <br>Fire evacuation procedure<br>

Meeting room tables should be highly polished board room tables where ever possible

If trestle tables used ensure table is secure underneath using restrainer. Ensure black baize is used, clean and no holes

Wooden crate for water should be present 2x sparkling 2x pure all bottles should be chilled and un opened labels should be facing the delegates

Place setting bonded drinks coaster should be present with logo facing the guest.

Each place setting to have a Islande 30cl old fashioned glass. Glasses should be clean and polished

Glass should be presented onto of the coaster and placed upside down

Tent card should be clean and straight. Placed directly inline with coaster and glass for each place setting

Sweets closed from the sweetie menu should be presented in stainless steal bowl that is clean and highly polished and full

All sweets to be wrapped. Ensure no sweets are stuck to the bowl. Should be changed for afternoon session

Single fruit apples should be displayed in a steel bowl fruit must be fresh, washed and clean, all labels removed no knives or plates required

A3- macdonald meetings a-4 macdonald meetings and mini directory to be present. Pads to be clean and have minimum of 10 sheets

A4 pad placed on meeting table should be straight and in line with the chair

Selection of pen pots with appropriate level of pens ensure all pens in working order placed upside down in the pot with logo facing up 1 pen pot to 6 people placed on side table

Ensure lounge menu is current, clean and presented cover facing forward

Tissue box atleast half full in chrome cubed box no smears or finger marks with first tissue pulled out

Stationary box to include following:<br>Blue tac<br>Highlighter pens x 3 colours <br>Pencil sharpener<br>Unbranded pencils with erasers minimum of 6 <br>3 way charger with logo <br>12" ruler <br>Cello tape <br>Hole punch <br>Stapler and staples and staple remover <br>Paper clips <br>Scissors <br>Print stick <br>Placed on side table in meeting room

Wifi sticker visible for delegates to see

Clock to be in full working order and correct time.

One map canvas showing our locations and KEY MICE should be fixed to the wall in a frame and correct size

Screen sizes should be appropriate to the size of the room, should be clean and un damaged

Provision of a working power cable must be available and visible in the room

1x 4 socket power cable per 4 delegates

Every meeting room to provide facility for delegates to hang coats

Ensure flip chart is clean, un damaged and offered with full paper. Ensure that it is un used

Black blue red and green pens should be offered as a minimum standard. Check all pens are working

White boards the same standards should be adhered to

Ensure waste bins are empty and clean and placed neatly under flip chart between the feet of the flip chart meetings paper liner to be placed in the base of the bin

Ensure phone is clean and connected. In working order with the lead wrapped neatly around the phone.

Meeting calling card to be printed in black ink with details printed

Note pad and branded pen to be placed at the side of phone

Pick list of 10 old fashioned sweets

Small white dishes to be available to put sweets in. Must be available in all networking hubs

Feedback cards should be placed on every setting to complete on final day of the meeting

Encourage delegates to complete feedback card and place in feedback box in breakout area

Feedback box to be emptied at the end of the day

Feed back to be analysed