Melinda Male TV Installation 1

• Samsung TV Installation

• Conducted on

  Date

• Technicians Name

• Booking Number

• Customers Name

• Customers Address
  Address

Pre Installation

• Put on overshoes before entering customers home

• Add media

  Media

• Gain permission from customer before commencing work

• Explain to customer what you will be doing

• Place drop sheet

• Add media

  Media

• Check condition of box before unpacking, note any damage

• Add media

  Media

• Is the TV damaged?

  Yes

  No

• Note damage below, take photo and contact office to advise

• Add media

  Media

• Check all components are present

• Add media

  Media

Installation

• Type of Installation

  Select Silver Gold

  • Silver
  • Gold

• Check stand is secured correctly

• Add media

  Media

• FTA Readings

• Ch 2

• Ch 7

• Ch 9

• Ch 10

• SBS

• FTA Channels tuned

• Add media

  Media

• Color

• Sharpness

• Contrast

• Connect customer appliances to TV (eg. Blu Ray, Home Theatre System etc) (Gold Installation only)

• Add media

  Media

Component Assigned Inputs (gold installation only)

• HDMI 1

• HDMI 2

• HDMI 3

• HDMI 4

Customer Tuition

• Power on/off and standby

• Volume control and mute

• Changing channels using numerical buttons

• Changing channels with the up/down arrows

• Electronic programming guide

• Captions/subtitles

• How to exit menu if they accidentally enter the menu

Post Installation

• Clean up any mess made

• Remove boxes and packaging

• Sign-off on POD and service delivery to customer

• Job completion customers signature

  Sign