Member Inspections

• Region

  Select SW LSC MIDS SCOT NI NW

  • SW
  • LSC
  • MIDS
  • SCOT
  • NI
  • NW

• Company Name

• Company Address

• Company Email

• Add a Contact Name & Position?

  Yes

  No

• Contact Name & Position

• Email

• Mobile Number

• Add another Contact Name & Position?

  Yes

  No

• Contact Name & Position

• Email

• Mobile Number

• Add another Contact Name & Position?

  Yes

  No

• Contact Name & Position

• Email

• Mobile Number

• Location
  Address

• Inspector

• Conducted on

  Date

• Categories

  Select Roof Slating and Tiling Industrial Roofing & Cladding Reinforced Bituminous Membrane Mastic Asphalt Metal Decking Liquid Waterproof Coatings Shingling GRP Fully Supported Lead Heritage Roofing Solar Green Roofing Rainscreen Thatching Single Ply Fully Supported Zinc, Copper and other metals Domestic New Roof Domestic Re-Roof Domestic Repairs Commercial Work

  • Roof Slating and Tiling
  • Industrial Roofing & Cladding
  • Reinforced Bituminous Membrane
  • Mastic Asphalt
  • Metal Decking
  • Liquid Waterproof Coatings
  • Shingling
  • GRP
  • Fully Supported Lead
  • Heritage Roofing
  • Solar
  • Green Roofing
  • Rainscreen
  • Thatching
  • Single Ply
  • Fully Supported Zinc, Copper and other metals
  • Domestic New Roof
  • Domestic Re-Roof
  • Domestic Repairs
  • Commercial Work

• Competent roofer?

  Yes

  No

  N/A

Accreditations

• Other accreditations

  Select CHAS CONSTRUCTIONLINE INVESTORS IN PEOPLE TEST TEST TEST

  • CHAS
  • CONSTRUCTIONLINE
  • INVESTORS IN PEOPLE
  • TEST
  • TEST
  • TEST

• What Other accreditations?

Customer Relations

• Customer Relations (Check procedures for monitoring customer enquiries – speed/thoroughness)

  Yes

  No

Estimates or Quotations

• Clarity of Estimates or Quotations (Look for unambiguous, clear English with simple costings & Scope of work – showing Terms & Condition of sale, 7 day cooling off period)

  Yes

  No

• Est./Quote Inspected:

• T & Cs

  Yes

  No

Insurance EL and PL

• Check Schedules of Insurance – In date and match work undertaken

  Yes

  No

  N/A

• EL

  Yes

  No

  N/A

• PL

  Yes

  No

  N/A

• PI

  Yes

  No

  N/A

Standard of Work

• Select a site(s) for Inspection for WIP. Check awareness of and compliance with BS/ENs or CoPs & Manufacturers Tech. information<br>

  Yes

  No

• Location

• Site inspected

• BS/EN &/or CoPs:

  Yes

  No

• Manufacturers Tech. Lil:

  Yes

  No

Health & Safety

• Confirm compliance with H & S Regulations during site inspection.

  Yes

  No

• Check H & S Policy &/or Statement & Accident Book

  Yes

  No

• H & S Policy Current: <br>

  Yes

  No

• Review Date Noted<br>

  Yes

  No

• Accident Book

  Yes

  No

• NFRC stats submitted

  Yes

  No

Guarantees

• Check evidence of Company Guarantees Inc. Period & NFRC/TrustMark Insurance Backed Guarantees where applicable<br>

  Yes

  No

• Co. Guarantee Period

• Insurance backed guarantees

  Yes

  No

Complaints Procedures

• Check for written Procedures, Records, Methods & promptness in settling.

  Yes

  No

• Written procedures?

  Yes

  No

• Testimonials?

  Yes

  No

Training

• Look for a training Plan. Is training (for qualifications) encouraged?

  Yes

  No

  N/A

• Company Training Contact ?

  Yes

  No

Fiscal probity

• Fiscal Probity Check

  Yes

  No

• ISO 9000/9002

  Yes

  No

• Yes

  No

  N/A

• Check contractor has a log in code for the web site. Take contractor on a tour through the website showing key items such as technical literature available, on line learning links, legal help and advice, links to NSCC for additional services - employment law, credit and CRB checks.

  Yes

  No

• Remind contractor of their obligations on refurbishment works, run through the Competent Roofer scheme

  Yes

  No

  N/A

• Go through NFRC insurance backed warranties through QA National Warranties. The Co Partnership Scheme, The Commercial Scheme and the Latent Defects Policy

  Yes

  No

  N/A

• NFRC Codes of Practice – discuss any contractor specific issues mentioned by the Customer Relations Officer.

  Yes

  No

  N/A

• Discuss other events Technical & Business Seminar, Regional AGM, Congress and the Roofing Awards, Regional Golf Society

  Yes

  No

  N/A

• NFRC benefits – Go through the bullet points and leave the member with a copy

  Yes

  No

  N/A

• Trade member feedback

• Inspector feedback

• Inspector Signature

  Sign