Meter readers

• Document No.

• Audit Title

• Conducted on

  Date

• Audited by

• Location
  Address

• Meter reader

Equipment checklist

• SAPN identification

  Yes

  No

  N/A

• Handheld

  Yes

  No

  N/A

• Master keys

  Yes

  No

  N/A

• Route keys

  Yes

  No

  N/A

• Hi-vis meter reader shirt, cotton pants

  Yes

  No

  N/A

• Hat

  Yes

  No

  N/A

• Appropriate footwear

  Yes

  No

  N/A

• Sunglasses

  Yes

  No

  N/A

• Water

  Yes

  No

  N/A

• Sunscreen

  Yes

  No

  N/A

Job completion

• Assess site for potential hazards

  Yes

  No

  N/A

• Check HHD for special messages before entering site

  Yes

  No

  N/A

• Has meter reader properly identified themself (if applicable)

  Yes

  No

  N/A

• If entering through a gate, did the reader close the gate behind them

  Yes

  No

  N/A

• If entering through a gate, did the reader ensure gate was latched securely before continuing

  Yes

  No

  N/A

• Did the meter reader safely access the meter box

  Yes

  No

  N/A

• Confirmed the meter number against the HHD

  Yes

  No

  N/A

• Ensure the meter and meter box is free of tampering or damage

  Yes

  No

  N/A

• Report all damage or tampering to the office

  Yes

  No

  N/A

• Update location details or account information

  Yes

  No

  N/A

• Exit the site in the same route used to enter

  Yes

  No

  N/A

Probe process (if required)

• Does the meter need to be probed

  Yes

  No

  N/A

• Did the meter probe sucessfully

  Yes

  No

  N/A

• If the probe failed did the meter reader attempt a second time

  Yes

  No

  N/A

• If the second probe failed did the meter reader attempt a cold probe

  Yes

  No

  N/A

• If the cold probe failed did the meter reader contact the office for instruction

  Yes

  No

  N/A

Vehicle inspection (driving routes only)

• All lights operational

  Yes

  No

  N/A

• SAPN magnets (2) on display

  Yes

  No

  N/A

• Vehicle jack, handle & brace

  Yes

  No

  N/A

• Clean, internal & external

  Yes

  No

  N/A

• Good condition - free of damage

  Yes

  No

  N/A

• Current registration

  Yes

  No

  N/A

• Shelving sufficient

  Yes

  No

  N/A

• Cargo barrier

  Yes

  No

  N/A

• Roadworthy tyres

  Yes

  No

  N/A

• Vehicle servicing up to date

  Yes

  No

  N/A

• Windscreen free of cracks

  Yes

  No

  N/A

• Registration expiry

  Date

• Meter reader

  Sign

• Auditor

  Sign