Metro Deputy Manager

• Deputy Manager

• Conducted on

  Date

• Completed by

Service

• Colleagues dressed for service

  Yes

  No

  N/A

• Service checks completed

  Yes

  No

  N/A

• Colleagues giving excellent service

  Yes

  No

  N/A

• Service superstar nomination

  Yes

  No

  N/A

Standards

• Fresh Food

  Green

  Amber

  Red

• Fresh Next steps

• Grocery

  Green

  Amber

  Red

• Grocery & Non Food

• Warehouse

  Green

  Amber

  Red

• Warehouse next steps

• Store overall

  Green

  Amber

  Red

Finance

• Sales vs budget

  Yes

  No

  N/A

• Department managers driving on trade lines and can describe

  Yes

  No

  N/A

• Waste vs budget

  Yes

  No

  N/A

• Waste routinues

  Yes

  No

  N/A

• Damages & OOC Split

  Yes

  No

  N/A

• Waste recorded 3 times a day

  Yes

  No

  N/A

• Expenses vs Budget

  Yes

  No

  N/A

Our people

• Direct Report 121's completed

  Yes

  No

  N/A

• Absence is below store target

  Yes

  No

  N/A

• SYA all completed within time scales

  Yes

  No

  N/A

• Holidays/bank holidays all booked and tracked.

  Yes

  No

  N/A

Shrink

• DSS sign off

  Yes

  No

  N/A

• Staff searches completed

  Yes

  No

  N/A

• Shrink board up to date

  Yes

  No

  N/A

• Stock control routines

  Yes

  No

  N/A

• Lockdown procedures in place

  Safe

  At Risk

  N/A

Rotas

• Events planner is used and upto date.

  Yes

  No

  N/A

• Schedules completed 4 weeks in advance, overtime requests.

  Yes

  No

  N/A

• Overtime requested 2 weeks in advance

  Yes

  No

  N/A

Other

• Safe and Legal Book

  Yes

  No

  N/A

• PDP alive

  Yes

  No

  N/A

• Business plan

  Yes

  No

  N/A

• Duty management

  Yes

  No

  N/A

• Charity and Community

  Yes

  No

  N/A

• Workplan

  Yes

  No

  N/A

• Signature

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Result Page

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