Title Page
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Mid Season Health Check
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Centre
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Conducted on
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Conducted by
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Location
Health Check
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Are all previously checked modules still correct and stocked?
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Is Furniture & BBQ guidelines being followed?
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Is all the value frame work equipment in use?
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Are there any value frame work equipment issues?
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If yes, please specify here
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Please add photos of the issues listed above here.
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Is the value set up being delivered correctly?
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Is the Plant Maintenance Plan being used correctly? (ask to see daily task list).
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Has all 'old format' POS been removed?
First 50, Last 5 (check against first 50 last 5 customer journey document)
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Entrance to car park/view from the road
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Please include a picture of the above question here.
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Secondary entrance (ie: Shop entrance or second entrance)
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Please include a picture of the above question here.
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Roadside banners and car park
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Please include a picture of the above question here.
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Main entrance
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Please include a picture of the above question here.
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Trolleys and baskets
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Please include a picture of the above question here.
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Till Area
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Please include a picture of the above question here.
F&B
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Are all chalk boards correct and well written?
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Please include a picture of the above question here.
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Are counters presented correctly? (Please refer to Operations Manual for Best Practice)
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Please include a picture of the above question here.
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Are external seating areas 'Fit for Spring'? (Please refer to First 50 last 5 document).
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Please include a picture of the above question here.
General Questions
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Are all colleagues in uniform and wearing name badges?
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Are customers first cards fully in use (as at least three colleagues to check their understanding)?
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Are iPads in use within the furniture area?
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Does every colleague on duty have access to a locker?
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If 'No' please provide details. (An example of an answer may be 'We need 10 more lockers' or 'We need replacement locks for 15 lockers').
