Title Page

  • Mid Season Health Check

  • Centre

  • Conducted on

  • Conducted by

  • Location

Health Check

  • Are all previously checked modules still correct and stocked?

  • Is Furniture & BBQ guidelines being followed?

  • Is all the value frame work equipment in use?

  • Are there any value frame work equipment issues?

  • If yes, please specify here

  • Please add photos of the issues listed above here.

  • Is the value set up being delivered correctly?

  • Is the Plant Maintenance Plan being used correctly? (ask to see daily task list).

  • Has all 'old format' POS been removed?

First 50, Last 5 (check against first 50 last 5 customer journey document)

  • Entrance to car park/view from the road

  • Please include a picture of the above question here.

  • Secondary entrance (ie: Shop entrance or second entrance)

  • Please include a picture of the above question here.

  • Roadside banners and car park

  • Please include a picture of the above question here.

  • Main entrance

  • Please include a picture of the above question here.

  • Trolleys and baskets

  • Please include a picture of the above question here.

  • Till Area

  • Please include a picture of the above question here.

F&B

  • Are all chalk boards correct and well written?

  • Please include a picture of the above question here.

  • Are counters presented correctly? (Please refer to Operations Manual for Best Practice)

  • Please include a picture of the above question here.

  • Are external seating areas 'Fit for Spring'? (Please refer to First 50 last 5 document).

  • Please include a picture of the above question here.

General Questions

  • Are all colleagues in uniform and wearing name badges?

  • Are customers first cards fully in use (as at least three colleagues to check their understanding)?

  • Are iPads in use within the furniture area?

  • Does every colleague on duty have access to a locker?

  • If 'No' please provide details. (An example of an answer may be 'We need 10 more lockers' or 'We need replacement locks for 15 lockers').

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.