Title Page

  • The Wyevale Way for Standards visit number

  • Centre

  • Conducted on

  • Conducted by

  • Location
  • Before starting the audit, please make sure you have a copy of the 'Customer Journey Photo Book' on hand as this checklist has been designed based on this guide.

Do all areas meet Wyevale Standards?

  • External Areas - Site Entrance, roadside banners, car park, planting, sentinel, Growing Media (Page 2 & 3)

  • Please include no more than 2 pictures here.

  • Entrance - Trolleys and baskets, Centre entrance, mobile hexes, mobile 4 tier stands, A0 boards (Page 4, 5 & 6)

  • Please include no more than 2 pictures here.

  • Under the Canopy - Horti Hexes, Seasonal bedding and tiered displays, Accurate directional signage (Page 7 & 8)

  • Please include no more than 2 pictures here.

  • Plant Area - Garden Bed Ends 1 to 6, Roses, Your Edible Garden (Page 9 & 10)

  • Please include no more than 2 pictures here.

  • Plant Area - Pots, Landscaping (Page 11)

  • Please include no more than 2 pictures here.

  • Plant Area - Specimen Pricing & Sight Lines, Back of Plant areas & Seasonal Clearance (Page 12 & 13)

  • Please include no more than 2 pictures here.

  • Outside the Centre - Adjacencies (Page 14)

  • Please include no more than 2 pictures here.

  • Seasonal Area - Furniture, BBQs, Christmas, Seeds & Bulbs, SALE (Page 15)

  • Please include no more than 2 pictures here.

  • Ranged/Core Space - Garden, Leisure Indoor, Leisure Outdoor - All Top shelves are at the same height where possible (Page 16)

  • Please include no more than 2 pictures here.

  • Inside the Centre - Adjacencies (Page 17)

  • Please include no more than 2 pictures here.

  • Tills - Till ends, Till area, OOTW, Centre Exit (Page 18)

  • Please include no more than 2 pictures here.

  • Navigating through the Centre to the Restaurant - (Page 19)

  • Please include no more than 2 pictures here.

  • Toilets - (Page 20)

  • Please include no more than 2 pictures here.

  • In the Restaurant - (Page 21)

  • Please include no more than 2 pictures here.

  • Promoting Activities - (Page 22)

  • Please include no more than 2 pictures here.

  • Chillers - (Page 23)

  • Please include no more than 2 pictures here.

  • Counters - (Page 24)

  • Please include no more than 2 pictures here.

  • Counters/Bakery Tables - (Page 25)

  • Please include no more than 2 pictures here.

  • Back Counter - (Page 26)

  • Please include no more than 2 pictures here.

  • Restaurant Till Point - (Page 27)

  • Please include no more than 2 pictures here.

  • Outside Seating Areas - Where available (Page 28)

  • Please include no more than 2 pictures here.

Check-in questions

  • Have all visible/reachable cobwebs been removed and cleaned. If not accessible, has this been pronetted to be resolved?

  • Can the management team confidently talk about the 'Wyevale Way for Standards' and Do the team have a clear plan and rhythm to maintain this Standards?

  • Please include here what needs to be achieved, if applicable, by who and by when (Actions)

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