Title Page
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The Wyevale Way for Standards visit number
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Centre
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Conducted on
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Conducted by
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Location
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Before starting the audit, please make sure you have a copy of the 'Customer Journey Photo Book' on hand as this checklist has been designed based on this guide.
Do all areas meet Wyevale Standards?
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External Areas - Site Entrance, roadside banners, car park, planting, sentinel, Growing Media (Page 2 & 3)
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Please include no more than 2 pictures here.
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Entrance - Trolleys and baskets, Centre entrance, mobile hexes, mobile 4 tier stands, A0 boards (Page 4, 5 & 6)
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Please include no more than 2 pictures here.
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Under the Canopy - Horti Hexes, Seasonal bedding and tiered displays, Accurate directional signage (Page 7 & 8)
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Please include no more than 2 pictures here.
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Plant Area - Garden Bed Ends 1 to 6, Roses, Your Edible Garden (Page 9 & 10)
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Please include no more than 2 pictures here.
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Plant Area - Pots, Landscaping (Page 11)
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Please include no more than 2 pictures here.
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Plant Area - Specimen Pricing & Sight Lines, Back of Plant areas & Seasonal Clearance (Page 12 & 13)
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Please include no more than 2 pictures here.
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Outside the Centre - Adjacencies (Page 14)
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Please include no more than 2 pictures here.
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Seasonal Area - Furniture, BBQs, Christmas, Seeds & Bulbs, SALE (Page 15)
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Please include no more than 2 pictures here.
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Ranged/Core Space - Garden, Leisure Indoor, Leisure Outdoor - All Top shelves are at the same height where possible (Page 16)
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Please include no more than 2 pictures here.
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Inside the Centre - Adjacencies (Page 17)
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Please include no more than 2 pictures here.
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Tills - Till ends, Till area, OOTW, Centre Exit (Page 18)
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Please include no more than 2 pictures here.
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Navigating through the Centre to the Restaurant - (Page 19)
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Please include no more than 2 pictures here.
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Toilets - (Page 20)
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Please include no more than 2 pictures here.
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In the Restaurant - (Page 21)
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Please include no more than 2 pictures here.
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Promoting Activities - (Page 22)
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Please include no more than 2 pictures here.
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Chillers - (Page 23)
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Please include no more than 2 pictures here.
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Counters - (Page 24)
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Please include no more than 2 pictures here.
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Counters/Bakery Tables - (Page 25)
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Please include no more than 2 pictures here.
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Back Counter - (Page 26)
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Please include no more than 2 pictures here.
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Restaurant Till Point - (Page 27)
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Please include no more than 2 pictures here.
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Outside Seating Areas - Where available (Page 28)
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Please include no more than 2 pictures here.
Check-in questions
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Have all visible/reachable cobwebs been removed and cleaned. If not accessible, has this been pronetted to be resolved?
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Can the management team confidently talk about the 'Wyevale Way for Standards' and Do the team have a clear plan and rhythm to maintain this Standards?
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Please include here what needs to be achieved, if applicable, by who and by when (Actions)