Month 2 Call

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

General System Usage

• Are there any topics you feel you need more training on?

  Yes

  No

  N/A

• What topics?

• Would you be OK with having these topics covered via a remote training session or do you feel you need onsite training for these topics?

  Remote

  Onsite

• Now that you have been using the system for a couple of months, how comfortable are you with using the system?

  uncomfortable

  comfortable

  very comfortable

• Did you get what you needed out of your training to be able to use all the features/options of the system that you expected?

  Yes

  No

  N/A

• Have you encountered any issues since your training that have required you to call the Customer Care Center?

  Yes

  No

  N/A

• What was the issue?

• Has the issue been resolved?

  Yes

  No

  N/A

Pulse Check

• On a scale of 1-10, with 10 being the highest, how would you answer the following questions?

• How likely would you be to recommend Siemens Healthcare to a colleague for its onsite applications training?

• Overall, how satisfied are you with the on-site applications training you have received?

Siemens Learning Center Review

• Are you familiar with the Siemens Learning Center Website?

  Yes

  No

  N/A

• Did you sign up for an account?

  Yes

  No

  N/A

• Did you find the education offering you were looking for?

  Yes

  No

  N/A

• Do you have any questions on the list of offerings we have to better help you utilize your system?

  Yes

  No

  N/A

• What are your questions?