Monthly Store Review - Marks Group Subway V3

SUB-Snap Shot - Marks Group Subway

• Store Location

  Select Chelsea Heights Rowville Oakleigh Brandon Park Springvale Scoresby Croydon Mt Waverly Naree Warren Notting Hill Hallam Dandenong HQ Dandenong South Dandenong Express

  • Chelsea Heights
  • Rowville
  • Oakleigh
  • Brandon Park
  • Springvale
  • Scoresby
  • Croydon
  • Mt Waverly
  • Naree Warren
  • Notting Hill
  • Hallam
  • Dandenong HQ
  • Dandenong South
  • Dandenong Express

• Conducted on

  Date

• Prepared by

CUSTOMER ZONE

EXTERIOR

• Car park / Front of Shop clean? Including chairs, tables and signage.

  Yes

  No

  N/A

• Is Contour Signage clean and working?

  Yes

  No

  N/A

• Outdoor bins emptied and clean?

  Yes

  No

  N/A

• Dump-master bins not over full?

  Yes

  No

  N/A

• Rear rubbish area in good clean order?

  Yes

  No

  N/A

RESTAURANT

• Floors & Mats Clean?

  Yes

  No

  N/A

• Front thank you bin clean?

  Yes

  No

  N/A

• Correct Subway advertising posters?

  Yes

  No

  N/A

• ALL lights working?

  Yes

  No

  N/A

• Restaurant walls and fixtures clean and in good repair?

  Yes

  No

  N/A

DRINK FRIDGE

• Correct Subway Advertising posters on display ?

  Yes

  No

  N/A

• Correct Varieties (20) & FIFO? {First In First Out}

  Yes

  No

  N/A

DRINK MACHINE

• Is machine clean including nozzles Clean?

  Yes

  No

  N/A

• Is the ice shoot clean?

  Yes

  No

  N/A

• Drip tray clean?

  Yes

  No

  N/A

• BIB's (syrup) in date & in box?

  Yes

  No

  N/A

• Drink bin clean?

  Yes

  No

  N/A

• Cabinet clean?

  Yes

  No

  N/A

TOILETS

• Do you have Customer Toilet or Staff Toilet?

  Customer

  Staff

  Both Staff/Customer

  None

• Toilet clean and paper stocked?

  Yes

  No

  N/A

• Hand wash available?

  Yes

  No

  N/A

• Bins empty?

  Yes

  No

  N/A

• Fans, Walls & Floors Clean?

  Yes

  No

  N/A

SANDWICH ARTIST ZONE

REGISTER AREA

• Clean and clutter FREE?

  Yes

  No

  N/A

• Enough receipt & EFTPOS rolls?

  Yes

  No

  N/A

• Are there Catering and Fax Order forms on display?

  Yes

  No

  N/A

• IF your Store Fit Out is TUSCAN:<br>Is your "Order Here" & "Pay Here" Signage Clean?

  Yes

  No

  N/A

• IF your Store Fit Out is METRO:<br>Is your "Order Here" signage clean?

  Yes

  No

  N/A

COOKIE CABINET

• ALL cookie flavours on display?

  Yes

  No

  N/A

• Brownies, lattice and Danish on display?

  Yes

  No

  N/A

• Baked correctly?

  Yes

  No

  N/A

• Is the Cookie Cabinet clean?<br>Includes shelves, tongs and glass.

  Yes

  No

  N/A

SANDWICH UNIT

• Is the Sandwich Unit Clean and Well maintained?

  Yes

  No

  N/A

• Please ADD a photo of the Sandwich Unit as a customer would see it.

  Media

• Are meatballs heated to standard and not discolored or overcooked?

  Yes

  No

• Meatballs in Clean Cambro?

  Yes

  No

  N/A

• Are meatballs in date?

  Yes

  No

  N/A

• Is Teriyaki heated to standard and not discolored or overcooked?

  Yes

  No

  N/A

• Teriyaki in clean Cambro?

  Yes

  No

  N/A

• Is Teriyaki in date?

  Yes

  No

  N/A

• ICE sanitiser Cambro clean?

  Yes

  No

  N/A

• ALL products in date?

  Yes

  No

  N/A

• ALL product at correct temperature?

  Yes

  No

  N/A

• Are sauce bottles clean and well maintained? Stickers in good order?

  Yes

  No

BAKING CENTRE

• ALL breads available

  Yes

  No

  N/A

• Is bread baked to Subway Standards? <br>Correct size, colour, correct amount of cheese, seasoned well.

  Yes

  No

  N/A

• Please ADD a photo

  Media

• Was the Bread Cabinet cleaned properly last night ( seals / cornices ) ?<br>Please take into account you have been using it this morning.

  Yes

  No

  N/A

• Was the Oven & Proofer cleaned properly last night?<br>Please take into account you have been using it this morning.

  Yes

  No

  N/A

• Behind & under Proofer clean?

  Yes

  No

  N/A

• ALL lights working?

  Yes

  No

  N/A

• Is the oven exhaust fan clean?

  Yes

  No

BACK BENCH

• Toaster clean, inside, grate & underneath?

  Yes

  No

  N/A

• Sandwich unit compressor clean?

  Yes

  No

  N/A

• Microwaves clean, inside & underneath?

  Yes

  No

  N/A

• Microwave filters clean?

  Yes

  No

  N/A

• Coffee machine clean?

  Yes

  No

  N/A

• Smoothie Blender and jugs clean?

  Yes

  No

  N/A

• Is behind appliances clean?

  Yes

  No

  N/A

• Menu panels & brick wall free from dust?

  Yes

  No

  N/A

• Is wall/area behind all appliances in good clean order? Including plugs and leads.

  Yes

  No

  N/A

HAND WASH SINK AREA

• Clean and clutter free?

  Yes

  No

  N/A

• Hand wash available?

  Yes

  No

  N/A

• Paper towel available?

  Yes

  No

  N/A

• Is appropriate hand washing being done regularly?

  Yes

  No

PREPARATION & STORAGE ZONE

PREP AREA

• Walls around prep area clean?

  Yes

  No

  N/A

• Benches clean?

  Yes

  No

  N/A

• Shelving around prep benches?

  Yes

  No

• Bench legs wiped down?

  Yes

  No

  N/A

• Sink bases & underneath clean?

  Yes

  No

  N/A

• Sink shelves clean and rust free?

  Yes

  No

  N/A

• Used By Date on sanitiser?

  Yes

  No

  N/A

• Inside bin & bread bin clean?

  Yes

  No

  N/A

• Are knives stored correctly and kept clean?

  Yes

  No

  N/A

• Slicers & can opener clean?

  Yes

  No

  N/A

• Bread forms & trays washed, clean and free of debris?

  Yes

  No

  N/A

• Mop sink & underneath clean?

  Yes

  No

  N/A

• Mop bucket equipped and clean?

  Yes

  No

  N/A

• Cambros sticker free?

  Yes

  No

  N/A

• Exhaust fan clean?

  Yes

  No

  N/A

• Storage containers (if used) in good, clean condition?

  Yes

  No

  N/A

FREEZER

• Floors, shelves & walls clean?

  Yes

  No

  N/A

• Storage containers (if used) in good, clean condition?

  Yes

  No

  N/A

COOL ROOM

• Floors, shelves & walls clean?

  Yes

  No

  N/A

• Retarder clean?

  Yes

  No

  N/A

• ALL food in date?

  Yes

  No

  N/A

• Fans clean & NOT blocked with stock?

  Yes

  No

  N/A

• Storage containers (if used) in good, clean condition?

  Yes

  No

  N/A

PRODUCT QUALITY

• Tomatoes sliced to spec?

  Yes

  No

  N/A

• Add media

  Media

• Cucumber sliced to spec?

  Yes

  No

  N/A

• Add media

  Media

• Capsicums sliced to spec?

  Yes

  No

  N/A

• Add media

  Media

• Onions sliced to spec?

  Yes

  No

  N/A

• Add media

  Media

• Teriyaki correct weight {85 grams} ? MUST BE EXACT WEIGHT<br>Please ADD a photo if Teriyaki is NOT correct weight

  Yes

  No

  N/A

• Chicken Pieces correct weight {64 grams}? MUST BE EXACT WEIGHT <br>Please ADD a photo if Chicken Pieces is NOT correct weight

  Yes

  No

  N/A

• Steak correct weight {64 grams}? MUST BE EXACT WEIGHT<br>Please ADD a photo if Steak is NOT correct weight

  Yes

  No

  N/A

Backroom / Storeroom Area

• Clean / stock rotation?

  Yes

  No

  N/A

• Is all stock stored off the floor?

  Yes

  No

  N/A

• Is the shelving rust free?

  Yes

  No

• Heavy stock stored as safe height? On lower shelves to prevent a workplace hazard?

  Safe

  At Risk

  N/A

• Fans and lighting in good, clean order?

  Yes

  No

  N/A

MANAGEMENT ZONE

PAPER WORK AND CONTROLS

• Change bags & EFTPOS store correctly?

  Yes

  No

  N/A

• Temperature Logs completed & action logs on file?

  Yes

  No

  N/A

• First Aid Kit kept stocked and in good order?

  Yes

  No

  N/A

• Food Safety Folder kept in good order?

  Yes

  No

  N/A

• Rentokil up to date?

  Yes

  No

  N/A

• WISR folder organised?

  Yes

  No

  N/A

• Bradley WISR folder organised?

  Yes

  No

  N/A

CUSTOMER SERVICE

• 3 second rule used?

  Yes

  No

  N/A

• ADD on & Meal Deal offered?

  Yes

  No

  N/A

• How would you rate the service you saw today?

  Excellent

  Very Good

  Good

  OK

  Poor

• Comments on the service you saw today?

UNIFORMS

• Clean?<br>Including hats, t-shirt, apron and name badge.

  Yes

  No

  N/A

• Name badges?

  Yes

  No

  N/A

• Aprons & Hats?

  Yes

  No

  N/A

• Are appropriate clothing being worn? (Other than the Subway t shirts)

  Yes

  No

  N/A

• Is appropriate footwear being worn?

  Yes

  No

  N/A

Office Environment

• Furniture is well maintained and in good/safe condition?

  Safe

  At Risk

  N/A

• Electrical equipment is in good working order?

  Safe

  At Risk

  N/A

• Electrical leads are secured to prevent trip hazards?

  Yes

  No

  N/A

• Materials are stored appropriately e.g. not on floor around work areas?

  Safe

  At Risk

  N/A

• Staff use good housekeeping practices around their work areas?

  Yes

  No

  N/A

Storage

• Stored materials are secured appropriately to prevent them falling?

  Safe

  At Risk

  N/A

• Shelving is stable and well maintained?

  Safe

  At Risk

  N/A

Electrical

• No leads placed where subject to damage e.g. heat or cutting?

  Safe

  At Risk

  N/A

• No broken plugs, sockets or switches?

  Safe

  At Risk

  N/A

Store Environment

• Heaters and cooler in good working condition?

  Yes

  No

  N/A

Chemical Safety

• MSDSs available and displayed?<br>Material Safety Data Sheets

  Yes

  No

  N/A

• All chemicals are stored correctly according to MSDSs ?

  Safe

  At Risk

  N/A

• Gas cylinders are in good condition i.e. no rusting, damage and stored safely?

  Safe

  At Risk

  N/A

Fire Safety

• Exit and egress points clearly identified and accessible?

  Safe

  At Risk

  N/A

• Access to all fire safety equipment unobstructed?

  Safe

  At Risk

  N/A

• Is the Fire Safety Equipment Log Book up to date?

  Safe

  At Risk

  N/A

• Clear instructions displayed for evacuation?

  Yes

  No

  N/A

• Fire doors and emergency exits clear of obstruction?

  Yes

  No

  N/A

First Aid

• First Aid Kit is easily accessible?

  Safe

  At Risk

  N/A

• First Aid Kit is well stocked?<br>Blue Band Aids, eye wash etc.

  Yes

  No

  N/A

Completion

• Add signature

  Sign