More Margin - Site Version

• Site conducted

  Select

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Safe

• Does main safe contain only company monies? (No staff tips / IOUs / Receipts)

  Yes

  No

  N/A

• Conduct a safe contents check - all cash present and correct to site float/last recorded safe contents?

  Yes

  No

  N/A

• Site safe limit has NOT been exceeded (last 3 weeks)?<br><br>

  Yes

  No

  N/A

• Does the safe contain a key / code holders list?

  Yes

  No

  N/A

• List should be evidenced in safe

• Has the daily till check and the safe check sheet been fully completed? <br>

  Yes

  No

  N/A

• Has the safe been properly locked at close of business, including combination?

  Yes

  No

  N/A

• Is the safe (key) and cash security adequate?

  Yes

  No

  N/A

• Cash collection/change delivery - check CCTV - has security procedure been followed? (Office Secure before opening safe)

  Yes

  No

  N/A

• Manager should be able to explain safe and cash security procedures at site and identify any shortcomings / raise alarm bells

Admin

• Has EON report been filled in correctly (incl. subject line) and sent off correct time and to correct people? (check last 2 weeks)

  Yes

  No

  N/A

• Is an action plan for Rentokil/WPRA/FRA/past audit actions available and updated/in progress/resolved?

  Yes

  No

  N/A

• Have Safety Data Sheets been printed out and stored in 'Health and Safety' folder in the office

  Yes

  No

  N/A

• Is PAT testing up to date?

  Yes

  No

  N/A

• Is there evidence of all managers signing to confirm they have read and understood the Operations Manual? Sheet should specify version No./date

  Yes

  No

  N/A

• Is the action list for the last audit printed out and kept on the office wall

  Yes

  No

  N/A

• Have the daily fire checks been completed (check last 4 weeks)

  Yes

  No

  N/A

Bankings

• Business sheets - do they balance for the week to date?

  Yes

  No

  N/A

• No evidence of any open tracks remaining on tills after end of business (check last 4 weeks)

  Yes

  No

  N/A

• Do all prepared bankings on site agree to the EON declaration?

  Yes

  No

  N/A

• Are the last 4 weeks corrections < 1% of the period sales?<br>

  Yes

  No

  N/A

• Were the last 4 weeks bankings deposited correctly (exceptions authorised)?

  Yes

  No

  N/A

• No unexplained or excessive over/under bankings in last 4 weeks?

  Yes

  No

  N/A

• Are banking slip numbers documented on the business worksheet?<br>

  Yes

  No

  N/A

• Original safe check sheet and Loomis receipt retained onsite?

  Yes

  No

  N/A

• Are all clear banking bags sealed and signed by the Manager?<br>

  Yes

  No

  N/A

Petty Cash

• Has Petty Cash been accurately summarised on the business worksheet?<br><br>

  Yes

  No

  N/A

• Have all petty cash claims received approval/pre-approval from EC/Ops? <br>

  Yes

  No

  N/A

• Are Petty Cash receipts stored securely?<br>

  Yes

  No

  N/A

Security

• Who are the 'keyholders' for the site?

  Yes

  No

  N/A

• Is there a record/receipt detailing who has been issued site keys?

  Yes

  No

  N/A

• How many sets of keys are there for the site? Does this match last audit? (Please list key sets)

  Yes

  No

  N/A

• Keyholders - are they logged with the alarm company? (Check with Ops)

  Yes

  No

  N/A

• Is general site security adequate? (Please note any security issues identified) <br>

  Yes

  No

  N/A

• Is the CCTV camera in full working order and operating at the correct time?<br>

  Yes

  No

  N/A

• Is the CCTV retaining minimum 31 days footage?

  Yes

  No

  N/A

• Can the manager on site show how to burn off CCTV footage

  Yes

  No

  N/A

• Can the manager on site explain the correct protocol for handing CCTV footage over to relevant persons (Check Police ID / Data Protection Form completed and scanned to Accident/Incident drive )

  Yes

  No

  N/A

Tills

• Till Clerks - all set to the correct security/access levels?

  Yes

  No

  N/A

• Are manager only transactions completed only by authorised staff? (Voids / Refunds / Staff Drinks / Complimentary Drinks) <br><br>

  Yes

  No

  N/A

• No evidence of inapprioriate use of voids/corrections?<br>

  Yes

  No

  N/A

• Is weekly record keeping completed as per policy? (receipts signed by staff member&manager approving refund. Reason for refund written on receipt)<br><br>

  Yes

  No

  N/A

• No excessive usage of complimentary drinks?<br>

  Yes

  No

  N/A

• Are comp drink put through tills at the same time as giving the drinks out

  Yes

  No

  N/A

• Are the till/pdq/cctv times synchronized?<br><br>

  Yes

  No

  N/A

• Evidence of regular till crashes? (dependent on cash volume on site and issues)

  Yes

  No

  N/A

• Evidence record of till deficits?

  Yes

  No

  N/A

• No evidence of staff using multiple tills on same shift?

  Yes

  No

  N/A

• Are all sales fully declared? (no unauthorised tabs/ off ledger sales)?<br><br>

  Yes

  No

  N/A

Vouchers & Discounting

• Are all discounts evidenced by voucher?<br>

  Yes

  No

  N/A

Deposits

• Has a satisfactory record been maintained of all deposits taken?<br>

  Yes

  No

  N/A

• Party Deposits - correct filing and record keeping of future deposits? (System varies by site at time of writing)

  Yes

  No

  N/A

Triggers / Sales and Costs Forecasts

• Are forecasts costs completed in advance on Z drive EON/P&L sheet?

  Yes

  No

  N/A

Stock Verification

• Evidence of daily line checks and in correct format?

  Yes

  No

  N/A

• Weekly full stocktakes conducted and reset every week?

  Yes

  No

  N/A

• Is indicated variance on liquor stock greater than +/- 0.5%<br>

  Yes

  No

  N/A

• Are stock counts accurately totalled and entered to the system?<br><br>

  Yes

  No

  N/A

• Are variances checked before finalising the stock?<br><br>

  Yes

  No

  N/A

• Are all amendments prior to resetting noted on the count sheets?<br><br>

  Yes

  No

  N/A

• Is the name of the person counting the stock recorded on the count sheets?<br><br>

  Yes

  No

  N/A

• Is name of person who completed system declaration recorded on c / sheets?<br><br>

  Yes

  No

  N/A

• Are stock count sheets retained? (last 6 weeks)<br>

  Yes

  No

  N/A

• No evidence of deliberate stock manipulation?<br><br>

  Yes

  No

  N/A

Stock Management

• Delivery Notes - signed my management and countersigned by delivery staff and draymen? <br><br>

  Yes

  No

  N/A

• Have all deliveries been entered with the corrosponding PO number

  Yes

  No

  N/A

• Have all deliveries been goods recieved on WAP?

  Yes

  No

  N/A

• Can the duty manager explain how to GR on WAP (must include scan in delivery note)

  Yes

  No

  N/A

• Can the duty manager explain how to GR on Tevalis?

  Yes

  No

  N/A

• Wet Stock - Par Levels - availble and in use?

  Yes

  No

  N/A

• Consumables - Par Levels - Available and in use?

  Yes

  No

  N/A

• Promo and Menus - Par Levels - Available and in use?

  Yes

  No

  N/A

• Transfers - do all transfers adhere to transfer policy and have authorisation emails from Director/Ops?

  Yes

  No

  N/A

• Cellars - clean, tidy and organised?

  Yes

  No

  N/A

• No out of date stock onsite?

  Yes

  No

  N/A

• Stock levels within company target (14 days - standard / 20 days - busy trading periods) <br>

  Yes

  No

  N/A

• Are all products approved brands?<br><br>

  Yes

  No

  N/A

• Is all stock as secure as possible?<br><br>

  Yes

  No

  N/A

Waste

• Waste within company tolerance? No evidence of excessive waste? <br>

  Yes

  No

  N/A

• Is there evidence that all waste is recorded on tills daily<br><br>

  Yes

  No

  N/A

• Are times of wasted stock being recorded on the waste sheets

  Yes

  No

  N/A

• Are there separate waste sheets for wet/dry stock available and in use

  Yes

  No

  N/A

Payroll

• Is the Fourth finger print scanner in use at site? (some sites units are now obsolete - if so please n/a this)

  Yes

  No

  N/A

• No outstanding adjustments not ammended? (Including updating cut off times)

  Yes

  No

  N/A

• Any staff not clocking in/out (check last 2 weeks)

  Yes

  No

  N/A

• Spot check any adjusted hours against CCTV - 3 examples - all correct? <br>

  Yes

  No

  N/A

Employee Info

• Have all staff and MGMT completed their mandatory 5 CPL courses (new starters have grace period of 2 weeks)

  Yes

  No

  N/A

• Does every team member have a staff file?<br>

  Yes

  No

  N/A

• Are all staff files stored securely?<br>

  Yes

  No

  N/A

• Have all employees signed a valid contract, with hours and rate of pay documented?<br>

  Yes

  No

  N/A

• Do all staff have the right to work in the UK?<br>

  Yes

  No

  N/A

• Has all relevant documentation been uploaded to Fourth for each employee? (spot check 3)

  Yes

  No

  N/A

• All staff on Fourth are current and up to date

  Yes

  No

  N/A

• Have all staff signed to say they know how to clean up a spillage

  Yes

  No

  N/A

Shield / Food Safety

• Have the open and closing checks in management Shield diary been completed (check last 2 weeks)

  Yes

  No

  N/A

• Has the MOD signed management Shield diary daily both day & night (check last 2 weeks)

  Yes

  No

  N/A

• Is the management Compliance diary up to day with emergency contact numbers / maintenance tracker / contractor signing in register (should be updated quarterly)

  Yes

  No

  N/A

• Are all contractors visiting site signing in to compliance diary?

  Yes

  No

  N/A

• Is Kitchen Compliance Diary signed daily by MOD (check last 2 weeks)

  Yes

  No

  N/A

• Are probe temperatures of fridges being recorded in kitchen compliance diary?

  Yes

  No

  N/A

• Are all food wastages (weight/portions) being accurately logged daily in kitchen compliance diary?

  Yes

  No

  N/A

• Are the Shield Compliance Centre Allergen and Cross Contamination safety posters displayed and easily visible around the kitchen area

  Yes

  No

  N/A

• Has the action plan from the last Shield audit (every 6 months) been printed out an pinned on office wall?

  Yes

  No

  N/A

License & Legal

• Premises License Summary - on display in the bar?

  Yes

  No

  N/A

• Is the DPS info up to date? Who is the current DPS?

  Yes

  No

  N/A

• Can the manager on duty tell you site's occupancy figures?

  Yes

  No

  N/A

• Alcohol Authorisation - is it up to date and on display?

  Yes

  No

  N/A

• Bar Tarrif on all bars, current and dated?

  Yes

  No

  N/A

• Public Liability Insurance - on display and vaild?

  Yes

  No

  N/A

• Employers Liability Insurance - on display and valid?

  Yes

  No

  N/A

• Premises License (Full) - stored securely in the safe?

  Yes

  No

  N/A

• Personal Licenses of all duty managers stored securely in the safe?

  Yes

  No

  N/A

• Licensing Conditions - mandatory and site specific - all adhered to at all times? (Spot Check)

  Yes

  No

  N/A

• No evidence of serving past licensed times (spot check till journals)

  Yes

  No

  N/A

• Can the duty manager tell you the 4 licensing objectives? (Prevention of crime and disorder / Public Safety / Prevention of public nusciance / Protection of children from harm)

  Yes

  No

  N/A

• Fire Alarm - testing up to date and evidenced?

  Yes

  No

  N/A

• Emergency Lighting - testing up to date and evidenced?

  Yes

  No

  N/A

• Occupancy Sheets - completed daily, filed in chronological order and signed by duty manager and head door supervisor?

  Yes

  No

  N/A

• Door Supervisors - Personal details recorded, up to date and stored securely? (Check door register v records)

  Yes

  No

  N/A

• Incident Reports - completed correctly, filed in ring binder in chronological order with most recent at front. Sample check against incident texts. All correct?

  Yes

  No

  N/A

• First Aid Kits - availble, fully stocked with checklist of items required and details and dates of contents checks?

  Yes

  No

  N/A

• Have you got a copy of your site risk assessment

  Yes

  No

  N/A

• Is your site risk assessment up to date

  Yes

  No

  N/A

• Have all staff and management signed to say they have read and understood it

  Yes

  No

  N/A

• Can you show me where your fire panel is

  Yes

  No

  N/A

• Is you fire system in full working order (check for any amber lights/check to see if sounders are disabled/any power to it)

  Yes

  No

  N/A

• Have all false alarms been documented in your fire log book (check with Liz or HO to confirm no. of false alarms beforehand)

  Yes

  No

  N/A

• Have there been any local authority visits (police, licensing, EHO, HSE, fire brigade) in the last 3 months that haven't been reported. (Check with Liz or HO to confirm beforehand)

  Yes

  No

  N/A

• Are all fire exits clear from obstruction

  Yes

  No

  N/A

Site Asset Check

• Site Radios - How many onsite? Does this match the last audit? Are they clean and in good working order?

  Yes

  No

  N/A

• CDJs & Mixers - How many of each onsite? Does this match last audit? Are they all clean and working? (Record quanitity of each and take photo of serial numbers)

  Yes

  No

  N/A

• PDQs - all present, clean and working? (How many are there onsite? Confirm total) <br>

  Yes

  No

  N/A

• Tills - All in working and in good condition/clean? (How many on site?)

  Yes

  No

  N/A

• Glasswashers - All working, in good condition and clean? (How many on site?)

  Safe

  At Risk

  N/A

• Ice Machines - All working, in good condition and clean? (How many onsite?)

  Yes

  No

  N/A

• Fridges - All working, in good condition and clean?

  Yes

  No

  N/A

• Air Conditioning - All working, in good condition and clean?

  Yes

  No

  N/A

• Any other items of value FOH/BOH or in storage areas? (Please take photo and record make/model/serial no)

  Yes

  No

  N/A

General Standards Check

• Are front of house floor / toilet checklists up to date? (please include photos)

  Good

  Fair

  Poor

  N/A

• Are bar open / close down / cleaning checklists signed and up to date (please include photos)

  Good

  Fair

  Poor

  N/A

• Is the office in clean, tidy and well organised? (Please include photos)

  Yes

  No

  N/A

• Is the cellar clean, tidy and well organised? (Please include photos)

  Yes

  No

  N/A

• Is the kitchen clean, tidy and well organised? (Please include photos)

  Yes

  No

  N/A

• Are other back of house areas clean, tidy and well organised? (Please include photos)

  Yes

  No

  N/A

• Is the bar area clean, tidy and well organised? (Please include photos)

  Yes

  No

  N/A

• Is the customer area clean, tidy and well presented? (Please include photos)

  Yes

  No

  N/A

• Are the toilets clean and well presented? (Please include photos)

  Yes

  No

  N/A

• Are the external areas/frontage clean, in good condition and well presented? (Please include photos)

  Yes

  No

  N/A

• Auditors Signature

  Sign

• Managers Signature

  Sign