Title Page
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Date of Visit
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Visit to
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Reason For Visit
- Chargeable Repair
- Return to Stock
- MSE Warranty
- Service Visit
- Installation
- Flexible Solar Panel Replacement
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Pre Walk-Around Video
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Customer Name
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Visit By
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Product
- N/A
- Aventa Compact
- Aventa Compact Plus
- Aventa Comfort
- Combi 2
- Combi 4
- Combi 6
- Ultrastore
- Powrtouch Mover
- Truma Mover
- Saphir Comfort RC
- Saphir Compact RC
- Solar Panel
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Serial Number
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Serial Number Photo
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Vehicle Make
- N/A
- Vw
- Rimor
- Mercedes
- Itineo
- Dreamer
- Devon
- Carado
- Wildax
- Etusco
- Dethleffs
- Weinberg
- Bailey
- Coachman
- Swift
- Ace
- Adria
- Airstream
- Autocruise
- Autosleepers
- Autotrail
- Benimar
- Bessacarr
- Burstner
- Carthago
- Chausson
- CI
- Elddis
- Equi-Trek
- Fendt
- Hobby
- Hymer
- Knauss
- Lunar
- Mclouis
- Mobilvetta
- Pilote
- Rapido
- Roller Team
- Laika
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Vehicle Model
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Chassis/Registration Number
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Chassis/Registration Number Photo
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Year
- N/A
- 2000
- 2001
- 2002
- 2003
- 2004
- 2005
- 2006
- 2007
- 2008
- 2009
- 2010
- 2011
- 2012
- 2013
- 2014
- 2015
- 2016
- 2017
- 2018
- 2019
- 2020
- 2021
- 2022
- 2023
- 2024
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Work Undertaken
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Post Job Walk-Around Video
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Further Action Required
- Stock To Be Removed From Van Stock
- Warranty Claim
- Return To Stock
- No Further Action
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Dealer / Customer Signature
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Engineer Signature
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Extra Photos
Stock Used. To be Removed from Van Stock
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Part Number
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Quantity
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Warranty Claim ? (See Warranty Section)
Warranty Claim For Processing
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Purchase Date of Vehicle/or fit date for Warranty
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Nature of Fault
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Fault Code
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Part Number Used
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Part Returned or Disposal
- Part Return Not Required, MSE Disposed of Part
- Part Return Not Required, Dealer Disposed of Part
- Part Returned To DVP For Test & Inspection (Stock Return Section Needs Completing)
- Part Returned to DVP For Disposal (Stock Return Section Dose Not Need Completing)
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Warranty Code 1
- 7557 Duocontrol/Duocontrol CS/Monocontrol Replaced
- 7500 Gas Supply Fault Finding
- Ultrastore 3148 (spark Electrode(s) Replaced 30 min
- Ultrastore 3143 (Elbow Connector Replaced) 5 min
- Ultrastore 3142 ( Water Container Replaced) 15 min
- Ultrastore 3137 (Gas Valve Replaced) 15 min
- Ultrastore 3134 (Flame Rectification Electrode Replaced) 30 min
- Ultrastore 3130 Temperature Switch Replaced) 15 min
- Ultrastore 3129 (Temperature Sensor Replaced) 15 min
- Ultrastore 3125 (Safety Drain Valve Replaced) 10 min
- Ultrastore 3116 (Cable Harness Replaced) 20 min
- Ultrastore 3114 (Heating Element 230v Replaced) 15 min
- Ultrastore 3111 (PCB Board Replaced) 10 min
- Ultrastore 3106 (Burner Replaced) 20 min
- Ultrastore 3104 (Control Panel Replaced) 15 min
- Ultrastore 3101 (Unit dis-and Reassembled/Replaced) 30 min
- Ultrastore 3100 (Fault Finding) 20 min
- Aircon 6123 (Air Distribution) 15 min
- Aircon 6115 (IR-Receiver Replaced) 30 min
- Aircon 6112 (Remote hand set replaced) 5 min
- Aircon 6111(PCB Replaced) 25 min
- Aircon 6155 (Temperature Sensor Replaced) 30 min
- Aircon 6101 (Unit Dis-and Reassembled/Replaced) 45 min
- Aircon 6100 (Fault Finding) 30 min
- Combi 2256 (Diesel Pump Replaced Combi D only) 20 min
- Combi 2255 (Thermostat plate VBL Replaced) 15 min
- Combi 2248 (Spark Electrode(S) Flame Recticifcation Electrode) 25 min
- Combi 2247 (ignitor Replaced) 15 min
- Combi 2243 (Elbow Connector Replaced) 5 min
- Combi 2242 (water Container Replaced) 45 min
- Combi 2241 (Heat exchange Replaced) 45 min
- Combi 2238 (Combustion air motor replaced) 15 min
- Combi 2237 (Gas Valve Replaced) 15 min
- Combi 2236 (Warm air Motor Replaced) 20 min
- Combi 2233 (Thermostat plate LFT Replaced) 15 min
- Combi 2230 (Temperature Switch Replaced) 15 min
- Combi 2229 (Temperature Sensor Replaced) 15 min
- Combi 2216 (Cable Harness Replaced) 30 min
- Combi 2214 (Heating Element 230v Replaced (EH)) 45 min
- Combi 2211 (PCB Replaced) 10 min
- Combi 2209 (Saftey Drain Valve Replaced) 20 min
- Combi 2207 (Burner Replaced, Combi D) 40 min
- Combi 2206 (Burner Replaced Combi Gas) 20 min
- Combi 2204 (Control Panel Replaced) 10 min
- Combi 2204 (Unit dis-and reassembled/replaced) 90 min
- Combi 2200 (Fault Finding) 30 min
- Ultraheat 529 (Temperature sensor switch replaced) 10 min
- Ultraheat 511 (PCB Replaced) 10 min
- Ultraheat 510 (Heating Element Replaced) 10 min
- Ultraheat 504 (Control Panel Replaced) 10 min
- Ultraheat 501 (Unit dis-and reassembled/Replaced) 45 min
- Ultraheat 500 (Fault Finding) 15 min
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Labour Time 1
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Warranty Code 2
- 7557 Duocontrol/Duocontrol CS/Monocontrol Replaced
- 7500 Gas Supply Fault Finding
- Ultrastore 3148 (spark Electrode(s) Replaced 30 min
- Ultrastore 3143 (Elbow Connector Replaced) 5 min
- Ultrastore 3142 ( Water Container Replaced) 15 min
- Ultrastore 3137 (Gas Valve Replaced) 15 min
- Ultrastore 3134 (Flame Rectification Electrode Replaced) 30 min
- Ultrastore 3130 Temperature Switch Replaced) 15 min
- Ultrastore 3129 (Temperature Sensor Replaced) 15 min
- Ultrastore 3125 (Safety Drain Valve Replaced) 10 min
- Ultrastore 3116 (Cable Harness Replaced) 20 min
- Ultrastore 3114 (Heating Element 230v Replaced) 15 min
- Ultrastore 3111 (PCB Board Replaced) 10 min
- Ultrastore 3106 (Burner Replaced) 20 min
- Ultrastore 3104 (Control Panel Replaced) 15 min
- Ultrastore 3101 (Unit dis-and Reassembled/Replaced) 30 min
- Ultrastore 3100 (Fault Finding) 20 min
- Aircon 6123 (Air Distribution) 15 min
- Aircon 6115 (IR-Receiver Replaced) 30 min
- Aircon 6112 (Remote hand set replaced) 5 min
- Aircon 6111(PCB Replaced) 25 min
- Aircon 6155 (Temperature Sensor Replaced) 30 min
- Aircon 6101 (Unit Dis-and Reassembled/Replaced) 45 min
- Aircon 6100 (Fault Finding) 30 min
- Combi 2256 (Diesel Pump Replaced Combi D only) 20 min
- Combi 2255 (Thermostat plate VBL Replaced) 15 min
- Combi 2248 (Spark Electrode(S) Flame Recticifcation Electrode) 25 min
- Combi 2247 (ignitor Replaced) 15 min
- Combi 2243 (Elbow Connector Replaced) 5 min
- Combi 2242 (water Container Replaced) 45 min
- Combi 2241 (Heat exchange Replaced) 45 min
- Combi 2238 (Combustion air motor replaced) 15 min
- Combi 2237 (Gas Valve Replaced) 15 min
- Combi 2236 (Warm air Motor Replaced) 20 min
- Combi 2233 (Thermostat plate LFT Replaced) 15 min
- Combi 2230 (Temperature Switch Replaced) 15 min
- Combi 2229 (Temperature Sensor Replaced) 15 min
- Combi 2216 (Cable Harness Replaced) 30 min
- Combi 2214 (Heating Element 230v Replaced (EH)) 45 min
- Combi 2211 (PCB Replaced) 10 min
- Combi 2209 (Saftey Drain Valve Replaced) 20 min
- Combi 2207 (Burner Replaced, Combi D) 40 min
- Combi 2206 (Burner Replaced Combi Gas) 20 min
- Combi 2204 (Control Panel Replaced) 10 min
- Combi 2204 (Unit dis-and reassembled/replaced) 90 min
- Combi 2200 (Fault Finding) 30 min
- Ultraheat 529 (Temperature sensor switch replaced) 10 min
- Ultraheat 511 (PCB Replaced) 10 min
- Ultraheat 510 (Heating Element Replaced) 10 min
- Ultraheat 504 (Control Panel Replaced) 10 min
- Ultraheat 501 (Unit dis-and reassembled/Replaced) 45 min
- Ultraheat 500 (Fault Finding) 15 min
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Labour Time 2
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Warranty Code 3
- 7557 Duocontrol/Duocontrol CS/Monocontrol Replaced
- 7500 Gas Supply Fault Finding
- Ultrastore 3148 (spark Electrode(s) Replaced 30 min
- Ultrastore 3143 (Elbow Connector Replaced) 5 min
- Ultrastore 3142 ( Water Container Replaced) 15 min
- Ultrastore 3137 (Gas Valve Replaced) 15 min
- Ultrastore 3134 (Flame Rectification Electrode Replaced) 30 min
- Ultrastore 3130 Temperature Switch Replaced) 15 min
- Ultrastore 3129 (Temperature Sensor Replaced) 15 min
- Ultrastore 3125 (Safety Drain Valve Replaced) 10 min
- Ultrastore 3116 (Cable Harness Replaced) 20 min
- Ultrastore 3114 (Heating Element 230v Replaced) 15 min
- Ultrastore 3111 (PCB Board Replaced) 10 min
- Ultrastore 3106 (Burner Replaced) 20 min
- Ultrastore 3104 (Control Panel Replaced) 15 min
- Ultrastore 3101 (Unit dis-and Reassembled/Replaced) 30 min
- Ultrastore 3100 (Fault Finding) 20 min
- Aircon 6123 (Air Distribution) 15 min
- Aircon 6115 (IR-Receiver Replaced) 30 min
- Aircon 6112 (Remote hand set replaced) 5 min
- Aircon 6111(PCB Replaced) 25 min
- Aircon 6155 (Temperature Sensor Replaced) 30 min
- Aircon 6101 (Unit Dis-and Reassembled/Replaced) 45 min
- Aircon 6100 (Fault Finding) 30 min
- Combi 2256 (Diesel Pump Replaced Combi D only) 20 min
- Combi 2255 (Thermostat plate VBL Replaced) 15 min
- Combi 2248 (Spark Electrode(S) Flame Recticifcation Electrode) 25 min
- Combi 2247 (ignitor Replaced) 15 min
- Combi 2243 (Elbow Connector Replaced) 5 min
- Combi 2242 (water Container Replaced) 45 min
- Combi 2241 (Heat exchange Replaced) 45 min
- Combi 2238 (Combustion air motor replaced) 15 min
- Combi 2237 (Gas Valve Replaced) 15 min
- Combi 2236 (Warm air Motor Replaced) 20 min
- Combi 2233 (Thermostat plate LFT Replaced) 15 min
- Combi 2230 (Temperature Switch Replaced) 15 min
- Combi 2229 (Temperature Sensor Replaced) 15 min
- Combi 2216 (Cable Harness Replaced) 30 min
- Combi 2214 (Heating Element 230v Replaced (EH)) 45 min
- Combi 2211 (PCB Replaced) 10 min
- Combi 2209 (Saftey Drain Valve Replaced) 20 min
- Combi 2207 (Burner Replaced, Combi D) 40 min
- Combi 2206 (Burner Replaced Combi Gas) 20 min
- Combi 2204 (Control Panel Replaced) 10 min
- Combi 2204 (Unit dis-and reassembled/replaced) 90 min
- Combi 2200 (Fault Finding) 30 min
- Ultraheat 529 (Temperature sensor switch replaced) 10 min
- Ultraheat 511 (PCB Replaced) 10 min
- Ultraheat 510 (Heating Element Replaced) 10 min
- Ultraheat 504 (Control Panel Replaced) 10 min
- Ultraheat 501 (Unit dis-and reassembled/Replaced) 45 min
- Ultraheat 500 (Fault Finding) 15 min
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Labour Time 3
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Total Claim Time in Minutes
Return to Stock
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Date Returned
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Part Number
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Quantity
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Reason for Return
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Part Number
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Quantity
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Reason for Return
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Part Number
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Quantity
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Reason for Return
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Part Number
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Quantity
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Reason for Return
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Signature of Returns Clerk, Returns Checked & Accepted