MSMO AR 430

• Conducted on

  Date

• Prepared by

• Location
  Address

• Is the ACD flow correct (Ambient & Freezer)?

  Yes

  No

  N/A

• Are all SHCs correct (Ambient & Freezer)?

  Yes

  No

  N/A

• Are there any ticketing issues (Ambient & Freezer)?

  Yes

  No

  N/A

• Flow correct for wines?

  Yes

  No

  N/A

• SHCs correct for wines?

  Yes

  No

  N/A

• Ticketing correct for wines?

  Yes

  No

  N/A

• Flow correct for Brewery?

  Yes

  No

  N/A

• SHCs correct for Brewery?

  Yes

  No

  N/A

• Ticketing correct for Brewery?

  Yes

  No

  N/A

• Are tills SHCs set correctly?

  Yes

  No

  N/A

• Carrier Bags SHCs set correctly?

  Yes

  No

  N/A

• SHCs correct for Spirits?

  Yes

  No

  N/A

• Flow correct for Spirits?

  Yes

  No

  N/A

• Ticketing correct for Spirits?

  Yes

  No

  N/A

• Comments or Next Steps?

Section 2: Availability

• Total number of Freezer Offsales?

• Total number of Ambient offsales?

Section 3: Warehouse

• Backstock Ambient well organised?

  Yes

  No

  N/A

• All ambient backstock recorded in the ACD? (Including Bulks and Xmas)

  Yes

  No

  N/A

• Total pallets of mixed ambient backstock (to the nearest pallet)?

• All freezer backstock recorded in ACD?

  Yes

  No

  N/A

• Total number of pallets of freezer backstock (to the nearest pallet excluding LO)?

• Comments or next steps?

Section 4: Management Knowledge ZTG

• Position of EE (SM/DSM/ShM) minimum of 2 people

• ZTG What time should you start?

• Which order areas should you ZTG?

• How do you check backstock on ACD when completing ZTG?

• What is suspicious stock? Why check it?

• Which two figures should you include when recording suspicious stock?

• Should you complete ZTG if you have overspill?

• Should you complete ZTG if you have freezer breakdown?

• Do you need to ZTG on wine tour?

Section 5: Management Knowledge Morning Email

• What action do you take with morning email?

• When does this have to be actioned?

• How do you react to a D line on morning email?

• How do you react to a TD line on morning email?

• What information needs to be passed on to the evening manager?

• What is the deadline for this to be actioned?

• Has there been initials or dates added to the email for accountability? (Check file)

NEXT STEPS

• What are the points to be actioned before the 30th September 2019?