Mug coffee & Roastery Barista Development

• Team Member

• Branch

• Conducted on

  Date

• Prepared by

Guest Experience

• Engages guest upon entering the shop

  Yes

  No

  N/A

• Takes order while answering any and all questions

  Yes

  No

  N/A

• Works to serve and retain guest

  Yes

  No

  N/A

• Smiles and is friendly in demeanor

  Yes

  No

  N/A

Brewed Coffee

• Can explain the basics of brewing coffee (extraction, grind setting, coffee to water ratio,freshness)

  Yes

  No

  N/A

• Understands and demonstrates Coffee Freshness Standards

  Yes

  No

  N/A

Hand Brew Bar

• Can set pars for brew bar

  Yes

  No

  N/A

• Can make grind adjustments based on results

  Yes

  No

  N/A

• Brew properly extracted coffee

  Yes

  No

  N/A

• Explains all doses: coffee and water<br> Ratio

  Yes

  No

  N/A

• Demonstrates abilities in discussing differences in coffee to customers

  Yes

  No

  N/A

• Keeps the area clean and organized at all times

  Yes

  No

  N/A

Whole Bean

• Demonstrates abilities in discussing differences in coffee to customers

  Yes

  No

  N/A

• Knows proper procedure for bagging whole bean coffee

  Yes

  No

  N/A

• Helping guests decide what coffee is best for them

  Yes

  No

  N/A

• Encourages guests to use whole bean coffee

  Yes

  No

  N/A

• Can grind coffee according to what method is used

  Yes

  No

  N/A

• Describes proper and improper ways to store/brew coffee

  Yes

  No

  N/A

Espresso Bar

Espresso

• Can make grind adjustments

  Yes

  No

  N/A

• Flush geouphead before extractions of espresso

  Yes

  No

  N/A

• Clean porter filter before dosing coffee

  Yes

  No

  N/A

• Leave porter filter clean after extraction

  Yes

  No

  N/A

• Explains over extraction & under extraction

  Yes

  No

  N/A

• How to make adjustments based on evaluation

  Yes

  No

  N/A

• Can make all drinks to mug standard

  Yes

  No

  N/A

• Explains flavor differences in each drink

  Yes

  No

  N/A

• Espresso, macchiato, cappuccino

  Yes

  No

  N/A

• Purge steam wan before steaming milk

  Yes

  No

  N/A

• Tasting and explaining espresso

  Yes

  No

  N/A

• Single origin and blend

  Yes

  No

  N/A

Milk Steaming

• Properly steams milk to standard temps for all sizes<br>In the right temperature range <br>

  Yes

  No

  N/A

• 8, 12, 16 oz

  Yes

  No

  N/A

• Proper texture for all drinks

  Yes

  No

  N/A

• Macchiato, cappuccino, latte

  Yes

  No

  N/A

Other

• Keeps the bar clean, organized, and stocked at all times

  Yes

  No

  N/A

• Communicates on bar well and serves drinks in proper time (4 minutes)

  Yes

  No

  N/A

• Takes ownership of experience from behind the bar

  Yes

  No

  N/A

• Is efficient and effective on bar even in a rush

  Yes

  No

  N/A

Coffee Knowledge

• Keeps track of information regarding single origins

  Yes

  No

  N/A

• Can explain farm information: altitude, varietal, region, processing, farm facts

  Yes

  No

  N/A

• Can taste and describe coffee tasting notes

  Yes

  No

  N/A