Information

OUR VISION... We win by Selling, Making, and Serving the BEST!

OUR PLEDGE: I focus on the Customer FIrst and Sell EVERYDAY! I OWN Signature Service! I BEAT the competition in MY market! I Lead by Planning, Coaching, and Executing the Right Way!

  • RSR Name

  • Route Number

  • District Number

  • Sales District Leader Name

  • Conducted on

  • Location

Workwith Objective

  • Enter Workwith Objective

Safety

  • Is RSR eating and hydrating properly?

  • Is RSR taking Micro Breaks to Stretch?

  • Is RSR using ESPN? Elbows in, Squat, Pivot, Neutral Zone

  • Is RSR using all provided PPE? Gloves, Knee Pads, Knee Pad Pants, Case Hook, etc.

  • Is RSR utilizing the "Circle of Safety" and 2 Safety Cones to identify possible "At Risk" situations?

  • Does the RSR utilize the 5 Smith System Keys? Aim high in steering, Get the big picture, Keep your eyes moving, Leave yourself an out, Make sure they see you.

Route Methods

  • Does the RSR walk the store first to make a list of all product needs on the perimeter?

  • Does the RSR utilize cart/dolly to merchandise perimeter in Circle Method, not Hub and Spoke?

  • Does the RSR manage KD's in the store/truck?

  • Is the Back Stock organized and at the proper level to support customer needs?

Signature Service

  • Is CAP executed for this account?

  • Is Perfect Service executed 100%?

  • Freshness - Absence of short coded product

  • 3R's - Rotation, Relocation, Roll

  • Merchandizing - Snap, Pop, and Laced

  • NO Cordwooding

  • Planograms executed 100% including Proper New Items

  • Signage/POS on all locations

  • Distribution - SM Format- 40 Convenience Foods (list missing items)

  • Distribution - LG Format- 4 Multi Packs, 7 Rold Golds, 5 Matadors, 5 Crackers, Dip (list missing items)

Selling

  • Does RSR know how to extract Selling Opportunities from a Business Review in HHC and keep the Customer informed on Performance?

  • Are ALL promotional item executed per Store Blueprint?

  • Does RSR have all needed Selling materials?

  • Does the RSR use Solution Selling Funnel techniques? Business Review, Customer Centric, Solution

  • Does the RSR know when to accept a "No" and when to utilize Active Listening, Feel, Felt, Found, and where to circle back to the selling story?

  • Is the Store well developed? List locations over and above CAP

  • Is the RSR Wired to the Key Decision Maker in the store?

  • Does the RSR make a Personal Impact on their market?

Highlights / Opportunities (Balanced)

  • Enter Highlight or Opportunity

  • Enter Highlight or Opportunity

  • Enter Highlight or Opportunity

  • Enter Highlight or Opportunity

S.M.A.R.T. Action Plans including Owner and Timing

  • Action Plans

  • Action Plans

  • Action Plans

  • How can I help you?

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