Title Page
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Document No.
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MY CAREER ASPIRATIONS
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Conducted on
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OUTLET NAME
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Prepared by
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EMPLOYEE NAME
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MY CAREER ASPIRATIONS
Learning activities may include:
Operational skills: merchandising, stock management, financial integrity, customer focus (CX), retail scorecard, retail rewards, MyPost.
People skills: time management, team building, coaching and developing others, interview techniques.
Digital or technological skills: Australia Post systems, tablets, Netpos, EPOS etc.
Human Resources: payroll (RMSS), collaboration, policies and procedures, ECDP.
Safety: WHS management, safety leadership, safety circles, safety observations.
Behavioural competencies: customer focus, coaching, team building, planning and prioritising, decision making, delegating, change management, business acumen, network relationships and conflict resolution.
Once learning requirements are identified they should be included in a personal development plan.
An individual development plan (IDP) is a tool that forms a critical component of your development, where applicable also include your performance management.
Australia Post encourages the application of the 70/20/10 learning model as an effective way of facilitating workplace learning. This is most effective when carried out in the following way.
My Career in Retail
70% on the job
20% from coaching and mentoring and exposure to key role models
10% formal learning
Workplace learning should be aligned to identification of:
Your current needs align to your role and/or performance objectives
How you can further develop your strengths
What you need to fulfil your future aspirations
What challenges you anticipate
Development objectives should be SMART and explain what knowledge, skills and abilities you plan to acquire.
Specific
Measurable
Attainable
Realistic
Timely -
What would you say your key strengths are?<br>Knowledge, skills, abilities, KPI, achieving results, delegation etc.
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What areas do you require further development in?
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Do you have career aspirations? What are they? When do you hope to achieve them by?
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What if any professional development goals do you have?
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What Australia Post systems do you access? What do you use them for?<br>E.g. RMSS (Pays), OPSS, Applaud, Ourpost, POGO, Post Office Portal, Seeker, SAP etc
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What if any external professional training have you completed?
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Would you like to learn counter operations?
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What back office duties can you perform?, is there any additional duties that you need to learn?
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What is your understanding of Internal Control Checks (ICC)?
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What is your understanding of Financial Integrity Control checks?
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How would you rate your digital literacy skills, please comment?<br>E.g. IPad/tablet, apps, Internet, email/outlook, Microsoft applications, Lync, SharePoint, One Drive, SAP, Salesforce,
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Are there any other parts of the business that you would like to learn more about?
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Are you prepared to move to another outlet for further experience?
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INDIVIDUAL DEVELOPMENT PLAN
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What are the key focus areas for your Development?
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What skills, competencies and knowledge are required to assist with your development plan?
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What are your development objectives?
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What are the development activities? By when?
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What tracking methods will you use?
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What barriers or challenges do you anticipate?
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Please sign and a copy of this report will be emailed to you.
