Title Page

  • Subway Excellence

  • Site

  • Conducted on

  • George Katsikis

Shopfront

  • Decluttered front window

  • Front door

  • Signage

  • Litter

  • Lighting

  • Insert Pictures

Dining Room

  • Lighting

  • Floors

  • Tables and Chairs

  • Drink Fridge SKU and format

  • Ambience

  • Music

  • Insert Pictures

Sandwich Unit

  • Chill Line

  • Bread Quality

  • Cookie display

  • Appearance once wrapped

  • Scoops in place

  • Dine in baskets in place

  • Sauce bottle sleeves in place

  • Cleanliness

  • Insert Pictures

Marketing / VIS

  • Sandwich Unit clutter free

  • Menu panels configuration and New VIS

  • Counter cards x2

  • Post Mix stickers new VIS

  • Cookie strips and cling new VIS

  • KJ cling new VIS

  • Drink card A4 size on counter

  • Floor stand (where applicable)

  • Maximum 2 footers

  • Current window in place

  • Current FAF secondary message in place (if applicable)

  • Insert Pictures

Customer Service

  • Smiles and friendly greeting / 3 Second rule

  • Quality of Service

  • Speed of Service

  • Full uniform new VIS

  • Hand washing

  • Suggestive Selling

  • Insert Pictures

Back Area

  • Boxes organised

  • De Cluttered, no visible charts

  • Staff communications board in place

  • Insert Pictures

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