Information
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Nasatka Case Number
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Service Ticket Number
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Site Location
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Personnel
Customer Information
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Enter Customer of Asset:
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Customer Contact info: (Contact Name and Contact Phone#)
Asset Details
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Enter Asset Location Name:
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Enter Model Name:
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Enter Manufacturer:
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Enter Serial#
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Is Cycle Counter Value available?
Service Required
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Type of Service is being Requested:
- Maintenance
- Emergency Service
- Warranty
- Preventive Maintenance
- Quarterly Maintenance
- Inspection
- Site Survey
- Equipment Assessment
- Service
- Phone Tech Support
- Training
- Equipment Drop Off
- Other
- Mobile Setup
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Brief description of Service Request:
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Reported Fault:
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System State Prior to Service
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Comments:
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Prior to start of ANY Service is there any Visual Damages to AVB? Make a note and take Picture(s)!
- Yes
- No
- N/A
- Service Completed
- Service Open
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Travel Time to Site
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Travel Time Return
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Comments / General Notes:
LABOR
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SERVICE TECH NAME
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Time In
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Time Out
PARTS (TAKE PICTURES OF ALL DAMAGE PARTS THAT ARE BEING REPLACED)
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Where there any parts used?
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Enter Part Number:
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Enter Manufacture:
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Enter Serial number if available
EQUIPMENT RENTAL
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WAS THERE ANY EQUIPMENT RENTAL REQUIRED/USED?
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Rental Equipment Description:
SERVICES / REPAIRS
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DESCRIBE ALL SERVICES / REPAIRS THAT WERE PERFORMED
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Technician Service/Comments/Recommendations
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Pictures of Work Performed
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Was Service Complete
- Yes
- No
- N/A
- Service Completed
- Service Open
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Items/Work to be Completed
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Schedule Return Date
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Total Travel Time
CUSTOMER SERVICE ACCEPTANCE
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END-USER/CUSTOMER SIGNATURE
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NASATKA REP SIGNATURE