NCR (UK) TS:Retail - Boots IMAC

• Customer

• Store Number & Name

• Conducted on

  Date
• Location
  Address

• Senior Install Engineer

• Install Engineers

• Training Shift

• Trainee Engineers

• Document No.

• Proceed to next section >

• All NCR engineers signed into Store Visitor log and equipped with appropriate PPE

• Store Plans/Drawings/Scope Of Work checked

• Store Number & IP info checked

  Checked

  Not Applicable

  Not Available

• Store IP

• Reason for Not Applicable/Not Available

• Delivery Checked

  Yes

  No

  Not Applicable

• Delivery checked at

  Date

• All kit delivered as expected

  All kit delivered as expected

  Parts missing

• Click "Add Part" to record each instance of missing kit/parts

Part

• Part Description

• Issue escalated to

• Date/Time of escalation

  Date

• Reason for delivery not checked/not applicable

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• What is the Scope of Works?

  IMAC (All Customer)

  De-Install (Boots ONLY)

• Click "ADD DEVICE/ITEM" to record details of each device/item of work being carried out as required.
  *Please check job requirements for serial number capture - if in doubt, capture it*

DEVICE/ITEM

Scope Of EPOS/IMAC Work

• Description/scope of work carried out on Device/Item

• Area of Works/Location of Device/Item

Device/Item Details

• Device Serial Number (if required)

• Base Unit Serial Number (if required)

• Display Serial Number (if required)

• Receipt Printer Serial (if required)

• Blaster Label Printer (If Required)

• Endorsement Printer (if Required)

• Lexmark Printer (If Required)

Network Details

• Device IP Address (if required)

• Gateway IP Address (if required)

Completion

• Work Successfully Completed

  Yes

  No

• Image of work completed

  Media

• Reason for Work Not Successfully Completed

• Comments

• Have you De-Installed the Controller or 500 Till?

  Yes

  No

• Controller or 500 Serial Number

• Has the Controller been Labelled with Controller Label Supplied

• Image of Controller Labelled.

  Media

• Why was the Controller not De-Installed?

• Have you Collected the iPad from the store Manager

  Yes

  No

• Enter the Serial number for the iPad

• Add Picture of iPad

  Media

• Reason for no iPad collected

  iPad not provided to Store

  iPad no longer present

  iPad returned Previously

  Could not find onsite

• Work Successfully Completed

  Yes

  No

• Reason for work not Successfully Completed

• Click "ADD DEVICE/ITEM" to record details of each device/item of work being carried out as required.
  *Please check job requirements for serial number capture - if in doubt, capture it*

• All work details checked and recorded correctly?

Senior Engineer Sign Off

• Date/Time of Completion

  Date

• By ticking the box, the Senior Install Engineer is confirming that all work and tests were completed as per NCR and Customer Requirements

• Area of work upon completion

  Media

Customer Sign Off

• Please enter any additional comments or notes here

• The work was successfully completed and all items either work properly or have an acceptable plan to rectify any issues satisfactorily

• Store Representative Position

• Store Representative Name & Signature

  Sign

• Miscellaneous

  Media