Information

  • Customer

  • Store Number & Name

  • Conducted on

  • Location
  • Senior Install Engineer

  • Install Engineers

  • Training Shift

  • Trainee Engineers

  • Document No.

  • Proceed to next section >

Site Start

  • All NCR engineers signed into Store Visitor log and equipped with appropriate PPE

  • Store Plans/Drawings/Scope Of Work checked

  • Store Number & IP info checked

  • Store IP

  • Reason for Not Applicable/Not Available

  • Delivery Checked

  • Delivery checked at

  • All kit delivered as expected

  • Click "Add Part" to record each instance of missing kit/parts

  • Part
  • Part Description

  • Issue escalated to

  • Date/Time of escalation

  • Reason for delivery not checked/not applicable

  • Proceed to next section >

Work Details

  • What is the Scope of Works?

  • Click "ADD DEVICE/ITEM" to record details of each device/item of work being carried out as required.
    *Please check job requirements for serial number capture - if in doubt, capture it*

  • DEVICE/ITEM

Scope Of EPOS/IMAC Work

  • Description/scope of work carried out on Device/Item

  • Area of Works/Location of Device/Item

Device/Item Details

  • Device Serial Number (if required)

  • Base Unit Serial Number (if required)

  • Display Serial Number (if required)

  • Receipt Printer Serial (if required)

  • Blaster Label Printer (If Required)

  • Endorsement Printer (if Required)

  • Lexmark Printer (If Required)

Network Details

  • Device IP Address (if required)

  • Gateway IP Address (if required)

Completion

  • Work Successfully Completed

  • Image of work completed

  • Reason for Work Not Successfully Completed

  • Comments

  • Have you De-Installed the Controller or 500 Till?

  • Controller or 500 Serial Number

  • Has the Controller been Labelled with Controller Label Supplied

  • Image of Controller Labelled.

  • Why was the Controller not De-Installed?

  • Have you Collected the iPad from the store Manager

  • Enter the Serial number for the iPad

  • Add Picture of iPad

  • Reason for no iPad collected

  • Work Successfully Completed

  • Reason for work not Successfully Completed

  • Click "ADD DEVICE/ITEM" to record details of each device/item of work being carried out as required.
    *Please check job requirements for serial number capture - if in doubt, capture it*

  • All work details checked and recorded correctly?

Site Sign Off

Senior Engineer Sign Off

  • Date/Time of Completion

  • By ticking the box, the Senior Install Engineer is confirming that all work and tests were completed as per NCR and Customer Requirements

  • Area of work upon completion

Customer Sign Off

  • Please enter any additional comments or notes here

  • The work was successfully completed and all items either work properly or have an acceptable plan to rectify any issues satisfactorily

  • Store Representative Position

  • Store Representative Name & Signature

  • Miscellaneous

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.