NEDD RV

• Audit Title

• PC #

• Conducted on

  Date

• Prepared by

• Manager/Supervisor

• Hot Water Running Above 100 degree?

  YES

  NO

  N/A

EXTERIOR

• Parking Lot Condition - Timer, Lighting, Landscaping, Sign & Safety

  YES

  NO

  N/A

• Side Walk (ie. weeds), Walkway, Trash Can, Ash Can, Dumpster & D/T Area

  YES

  NO

  N/A

• Eye Appeal, Inviting & Current POP

  YES

  NO

  N/A

• Free of Safety Concerns & Hazards

  YES

  NO

  N/A

INTERIOR

• Travel Paths - Floor/Base, Bank Lines, Tables, Chairs & Trash Cans

  YES

  NO

  N/A

• Clean & Neat - Front Counter, Pick-Up Area & Condiment Station

  YES

  NO

  N/A

• Walls, Ceiling (ie. Plants), Lighting, Vents & Menu Boards (ie. Pricing, LTO)

  YES

  NO

  N/A

• Coke Cooler, Coffee Wall & Rugs

  YES

  NO

  N/A

• Atmosphere - TV, Radio Sound Level & Temperature Control

  YES

  NO

  N/A

• Donut/Bakery Cases properly Stocked, Merchandised (ie. Allergen) & Maintained

  YES

  NO

  N/A

• Restrooms: Free of leaks (toilet/sink) & Odor, Cleaned (ie. Graffiti) , Maintained & Stocked

  YES

  NO

  N/A

• Free of Safety Concerns & Hazards; Hot & Cold Water available

  YES

  NO

  N/A

GUEST SERVICE

• Management actively managing the shift and coaching crew members<br>Team Service & Positioning of Crew Members

  YES

  NO

  N/A

• Guest Service: "Customer #1 Priority", 6 Steps, Cellphone, Cup Marking, OTGO Functional

  YES

  NO

  N/A

• 1. Greet the Guest
  2. Take the Order, Repeat the Order, and Suggestive Sell
  3. Collect Payment and Direct to Pick Up
  4. Prepare Order
  5. Deliver the Order and Repeat the Order
  6. Thank the Guest and Invite them back

• Properly Used & Stored: Sanitizer Containers, Wiping Cloths, Ice Scoops, Spoons

  YES

  NO

  N/A

• Food Contact Surface: cleaned & Sanitized. Food Separated & Protected

  YES

  NO

  N/A

• Adequate hand washing facilities stocked/ACCESSIBLE/signage. Handwash ONLY.

  YES

  NO

  N/A

• Employee Food & Drinks properly stored (ie. Designated Containers)

  YES

  NO

  N/A

• Personal Hygiene: Uniform, Nails, Hair, Jewelry, Proper Handwashing

  YES

  NO

  N/A

FOOD SAFETY

• Verification of Temperature Log, Thermometer/Scale Functional & Accurate, Sanitizer Strips

  YES

  NO

  N/A

• Grind Weights & Size, Water & Dairy Volume

  YES

  NO

  N/A

• Grind Weights should be between 3.10 - 3.40 oz

• Carafe Water Volume should be between 58-62 oz.
  Water Temperature should be above 190 degrees.

• Dairy weight for Medium is 41g

• Free of Pest Infestation leading to food or food surface contamination

  YES

  NO

  N/A

• Product Quality: Thaw Stickers, Thawing Process, Expired Product, etc.

  YES

  NO

  N/A

Equipment Maintenance (Optional for Morning Visits)

• ServSafe Certificate holder present & knows 6 foodbourne illnesses

  YES

  NO

  N/A

• Safe Audit Completed weekly. Draws Skimmed

  YES

  NO

  N/A

• Product & Equipment properly stored (ie. 6 inches off floor)

  YES

  NO

  N/A

• Chemicals are properly identified, stored & used

  YES

  NO

  N/A

• Equipment Functional: Sandwich Station, Beverage, Refrigerator/Freezers, POS System, etc.

  YES

  NO

  N/A

• Working Headsets & Audible D/T Speakers

  YES

  NO

  N/A

Front Counter Times

• Guest 1

• Guest 2

• Guest 3

• Guest 4

• Guest 5

Drive Thru Times

• Car 1

• Car 2

• Car 3

• Car 4

• Car 5

• Conducted By

  Sign

• Manager/Supervisor

  Sign