Title Page

  • Site Code

  • Street Address, City, State

  • Site contact and Phone Number

  • Conducted on

  • Change Record Number

  • Audited By

Section 1: NER Audit

  • General Instructions:
    1. Complete all sections
    2. Audit the NER and all requested rooms
    3. Take pictures and provide detailed comments to any failure, outlining what needs to be fixed.

  • I have read the general instructions, above.

  • I have worked with the site contact to obtain the following clean-up items, as needed:<br>- Broom and dustpan<br>- Paper towels<br>- Instructions and location for where to dispose of any trash, empty boxes, etc.

General Information

  • NER Floor Number

  • Total Number of Entrances

  • Ceiling Type

  • Ceiling Height (from floor tile to ceiling tile)

  • Floor Type

  • NER phone number. (xxx-xxx-xxxx)

  • Take multiple wide angle photos to capture the entire space:
    - wide angle photos from various positions in the room
    - wide angle photos of aisles, data rack rows, and cabinet rows
    - Entrances, floors, ceiling, panels on walls, and other notables
    **Try to avoid extreme close up pictures**

  • Add media

General Security

  • The room was secure when you arrived, with no doors propped open and all doors locked.

  • NER is not located in a janitorial closet, washroom, etc.

  • NER is not shared with a break room, copy room, print room, vault, ATM, or related spaces.

  • If present, emergency exit signs are illuminated

Entrance Security - PRIMARY NER ENTRANCE/DOOR

  • Secured with a functioning electronic card reader

  • The door is equipped with a working automatic door closer

  • The door closes and latches properly

  • There are no windows present in the door

  • The door handle uses a store room style lock (I.e., door cannot be left unlocked)

  • No other locks installed (i.e., push-button digital lock)

  • Take full-view photos of the entrance, from inside and outside:
    - Include close-up shots of the card reader, autocloser, lock hardware, and door handle.

  • Add media

Entrance Security - ADDITIONAL NER ENTRANCES/DOORS

  • Tap to ‘add’ if more than one door:

  • Additional Door
  • Secured with a functioning electronic card reader

  • The door is equipped with a working automatic door closer

  • The door closes and latches properly

  • There are no windows present in the door

  • The door handle uses a store room style lock (I.e., door cannot be left unlocked)

  • No other locks installed (i.e., push-button digital lock)

  • Take full-view photos of the door, from inside and outside:
    - Include close-up shots of the card reader, autocloser, lock hardware, and door handle.

  • Add media

Perimeter Security

  • There are not any windows in the perimeter walls. Check behind blinds

  • - Document window locations on the NER drawing

  • All walls extend from actual floor to deck with solid wall or wire mesh.<br>- Gaps must not exceed one foot in passable height or width.<br>- Lift ceiling tiles to check above false ceiling.<br>- Describe what is on the other side of each wall. Note on drawing.

  • - Document the failure spots on the NER drawing - Explain the failures and estimate the size of the gap

  • Take photos of the space above the false ceiling corresponding to each wall on the drawing. If lighting is insufficient, use flashlight to enhance photo.

  • Add media

Fire Stop

  • Cable penetrations through walls, floor or ceiling slab are fire stopped.<br>- Penetrations through removable/false ceiling tile do not require fire stop.<br>- Applies when cabling leaves the room

  • - Describe location(s) to be remediated and mark them on the drawing

Physical Condition

  • Ceiling is free of water stains, physical damage, or missing tiles.

  • - Escalate any instances requiring immediate action, such as active leaks - Take Photos and document issue with detail

  • Walls are free of water stains and physical damage,

  • - Escalate any instances requiring immediate action, such as active leaks. - Take photos and document issue with detail.

  • Floor is free of water stains/water damage. Describe location and mark on drawing.

  • - Escalate any instances requiring immediate action, such as active leaks. - Take photos and document issue with detail.

  • The floor is free of safety hazards and in good repair. No open tiles, partial tile, trip hazards, protruding bolts, or other issues.<br>- Be descriptive and mark on drawing.

  • Space UNDER raised floor is clean and well maintained.<br>- Lift 5-10 floor tiles at random locations within the room.<br>- For each tile, take pictures to show under floor and to show its location within the space. Also, mark the locations on the drawing.<br>- Look for cut cables, unused power receptacles, dirt, trash, and debris.

  • Describe the location and detail the issue

  • Lighting is functional. No burned out bulbs.

  • Address basic clean-up items while on site, as needed:<br>- Make sure equipment and shelves are clear of debris, cable ties, loose parts, etc.<br>- Sweep floors. Make sure area is clean of dust, debris, cable ties, loose parts, etc.<br>- Empty garbage cans.<br>- Remove loose trash, boxes, etc.<br>- Document what was resolved with notes and photos

  • Add media

Cooling and Humidity Systems

  • How is cooling provided to the space?

  • Total number of visible cooling units. Update drawing

  • The cooling units show no signs of water leaks, filter problems, or poor maintenance

  • The cooling units are operating properly with no alarms or error codes. Check units and panels.

  • Temperature is between 64F and 77F degrees.

  • Record the current temperature

  • Relative Humidity is between 15% and 70%.

  • Photograph the visible cooling units

  • Add media

Fire Extinguishers

  • How many fire extinguishers are located within the NER? - Check wall enclosures and structural pillars - Audit EACH fire extinguisher separately. Add more as needed.

  • Extinguisher is one of the following clean agent types: Halotron, Halon, or FE36 Clean guard.<br>- Take a readable photo that shows what type is indicated.

  • Service tag is not expired. (Expiration is one year from the punched year/month on tag)<br>- Close-up, readable photo is required of the tag.

  • Extinguisher is located within 15’ of the entrance<br>- Document extinguisher location on the drawing<br>- Take photo showing the location within the room

Fire Extinguishers - ADDITIONAL FIRE EXTINGUISHERS

  • Tap to ‘add’ if more than one extinguisher:

  • Additonal Extinguisher
  • Extinguisher is one of the following clean agent types: Halotron, Halon, or FE36 Clean guard.<br>- Take a readable photo that shows what type is indicated.

  • Service tag is not expired. (Expiration is one year from the punched year/month on tag)<br>- Close-up, readable photo is required of the tag.

  • Extinguisher is located within 15’ of the entrance<br>- Document extinguisher location on the drawing<br>- Take photo to show location within the room

Smoke detection, Sprinkler, and Gaseous suppression

  • Smoke detection sensors present in the NER.<br>- If present, Take photo

  • Room is protected by a sprinkler (water) system. (Check for sprinkler heads behind plastic covers. Look above false ceiling.)<br>- Take photo of at least one sprinkler head.

  • Room is protected by a fire suppression (gaseous) system<br>- The tanks and/or system may be in an adjacent room.

  • If “other”, explain and document here.

  • Fire suppression (gaseous) system tags are not expired. Check panels and tanks.<br>- Take a close-up, readable photos of the tag(s).

  • Emergency Power Off (EPO) button is present.<br>- Take pictures<br>- Note locations on the drawing.

UPS Backup Power

  • Types of Uninterruptible Power Supplies (UPS) within the NER. Select all that apply.

  • Take photos of all the UPS systems. Identify free-standing UPS on the drawing.

  • Add media

  • All UPS are operational with no visible or audible alarm conditions.

  • Servers, routers, switches, and gateways are connected to an individual UPS or to a circuit fed from a central UPS.

  • Phone system (i.e., Nortel, Octel, Rolm) and/or BCM is connected to a UPS.

Equipment Stability Risk

  • Racks are bolted through the raised floor tile to the subfloor below.<br>If not Raised Floor, racks are bolted to the floor.

  • Ladder rack is sufficiently secured.<br>- Should be braced to at minimum one wall or is supported by the deck above

  • Is this site in a seismic zone? See work order

  • Cabinets are bolted through the raised floor tile to the subfloor below. If not raised floor, cabinets are bolted to the floor.

  • Servers are securely rack-mounted, braced, or strapped to prevent movement during seismic activity.

  • Network and phone equipment is rack-mounted, braced, or strapped to prevent movement during seismic activity.

Magnetic and Electronic media risk

  • Did you find any tapes, hard drives, CDs, diskettes, or similar magnetic media<br>- Look inside the storage cabinets<br>- Open and look inside any boxes, folders, etc.<br>- Look inside the racks and cabinets, and on top of equipment.

  • - Document the quantities and types

  • If media is found, before leaving the site, group it together so it can be easily identifiable for review/remediation. <br>- Take a photo of location.

Storage

  • There are not any extra, stored PCs, servers, UPS, routers, switches, printer or KVMs

  • - Document the device(s) and serial number(s) - Use the extra spaces on the inventory sheet or document here - Take photos

  • There is not more than one storage cabinet or shelving unit within the NER.<br>- Photograph each unit and its contents.<br>- If a locked cabinet is encountered, work with the Site contact to unlock. If unable to do so, clearly document why that is so the situation can be reviewed.

  • There is not more than one desk/work surface located in the NER.<br>- Photograph each desk or work surface

  • Cables, parts, and related NER items are stored in the cabinet or hung from j-hooks.

  • Extra equipment or hardware is not stored in the room<br>- Examples: batteries, phones, power strips, extra rack equipment, etc

  • - Document the device and types with details and photos

  • Facilities or office supplies are not stored in the room, such as:<br>- Filters, lightbulbs, furniture, plumbing, electrical, or mechanical items.<br>- Holiday decorations, marker boards, office chairs, files, and related office items.

  • Hazardous or flammable items are not stored in the NER, such as:<br>- Food, beverages, paint, cleaning supplies, cardboard, paper, or pallets.

  • - Work with site contact to immediately remove offending items

Section 2: Racks and Cabinets

  • Specify the category and type of fiber and copper backbone cabling used within the NER.

  • Total cabinets

  • Total racks

  • All racks, cabinets, and free-standing frames are labeled.<br>- Labels should be affixed to the top of each rack.<br>- Front labels are required. Rear labels are optional based on accessibility.<br>- Validate the drawing.

  • Power is NOT supplied from outlets behind racks or cabinets. (Trip hazard/outage risk)

Grounding and Bonding

  • A 2” X 6” (minimum) telecommunications grounding bus bar (TGBB) is mounted inside the room.

  • Identify the grounding method(s) used to ground the racks, cabinets, and ladder rack. Select all that apply.

  • Provide an explanation of the grounding method answer(s) selected.

  • Ladder racks are grounded.

  • Ladder rack segments are bonded to one another.

  • Take photos to show evidence of grounding to bus bar, grounding grid, building steel, racks, and cabinets.

  • Add media

Wall fields and wall-mounted cross-connect frames

  • Is there one or more wall frames or cross-connect fields in the NER?

  • The wall fields and cross connect frames are dressed and routed neatly.

  • There are no abandoned feeder cables, amphenol cables, patch panels, power strips, or similar evidence of decommissioned equipment.

  • There are no mounted power strips

  • Take photos of wall fields and document location on drawing.

  • Add media

Rack and Cabinet Evaluation

  • Document the racks/cabinets in the NER:

  • Tap to ‘add’ each individual rack or cabinet:

  • Rack/Cabinet
  • RACK OR CABINET DESIGNATION/LABEL:

  • Rack or cabinet is grounded.

  • Rack or cabinet is not empty.

  • All networked devices are labeled with device name and IP address.

  • - Note failures on inventory sheet, as well

  • All equipment is securely mounted and installed using rail kits, shelves, brackets, or mounting kit.<br>- Servers and UPS are NOT used as shelves.

  • No “household” power strips, extension cords, or daisy chained power strips.

  • Cables are neatly dressed. Cable management hardware is used for routing cabling.

  • All parts and unused power cables, data cables, KVM cables, rail kits, shelving, fiber caps, mounting bolts, and unused equipment have been removed from the rack or cabinet.<br>No dust, debris on equipment of in bottom of rack/cabinet.

  • - Document any required cleanup.

  • Any other concerns or issues to address in this rack/cabinet can be documented here.

  • Take photos - Front and Rear
    - Take 2-3 photos PER SIDE to show the full height and show all equipment within rack or cabinet.
    - Doors of cabinets should be open.

  • Add media

Section 3: NER Drawing Checklist

  • Validate room dimensions.

  • Validate distances between walls and major equipment.<br>- Call out distances for any items that are added to the drawing, as well

  • Validate all rack and cabinet locations.<br>- Verify that the labels on the rack/cabinet match the drawing.

  • Validate major structural items:<br>- Examples include entrances, windows, pillars, ramps.

  • Note the location of the card reader.

  • Document the height from the floor to the ceiling.

  • Identify what is on the other side of each perimeter wall<br>- Examples could include US Bank Office Space, Public Hallway, Restrooms, Elevator Bank)

  • Identify the deck to deck status of each perimeter wall.<br>- Note if each wall is deck to deck or open (above ceiling and/or below floor, as applicable).

  • Note locations of the fire extinguisher(s), Sprinkler System panel, Fire suppression system panel, and EPO button, if present.

  • Note locations of the major equipment:<br>- Examples include phone systems, PDUs, cooling units, Halon tanks, Central UPS.

  • Note locations of wall field/plywood containing voice blocks and punch downs.

  • Note locations of the alarm panels, electrical panels, and security panels, if present.

  • Note the location of the grounding bus bar.

  • Note the location of any storage cabinets, storage shelves, or work surfaces (desks and/or counter space).

  • If present, note the location(s) of any fire stop failures resulting from that section above.

  • If present, note the locations of any raised floor tiles that were pulled for review.

  • From within the room, identify which direction is North and note that on the drawing

Section 4: PBX/UPS/FLS

  • See work order to determine if there are any of the following rooms to visit. Also inquire with site contact to see if they feel any additional rooms are present at the location which haven’t been listed:
    - PBX (Phone) Room
    - UPS Room
    - Fire Life Safety (Dedicated rooms for the sprinkler or gaseous suppression systems)

  • Is one or more of the following rooms present at this location?: PBX, UPS, or FLS

  • Tap to ‘add’ additional rooms, as needed:

  • Additional Rooms
  • Identify the room type.

  • Identify the floor number of the room.

  • Describe the location of the room within the building.

  • How is the entrance to the room secured?

  • Room is clean and in good condition with no evidence of physical or water damage.

  • - Escalate any instances requiring immediate action, such as active leaks.

  • Cabling in the room is well-managed.<br>- check racks, cabinets, ladder racking, wall fields, as needed.

  • There are no disks, tapes, hard drives, or other media in the room.

  • Room is not used to store items.<br>- Check for equipment, hardware, and facilities or office supplies.

  • Are there any of the following present in the room?<br>- Fire Extinguishers<br>- Fire Panels<br>- Sprinkler systems<br>- Suppression tanks

  • Provide description of item in space to the right. - Check tags to make sure they are current, if present. - Take photos showing any applicable makes/models, service tags, as well showing location within the space.

  • Add media

  • Take photos of the room to show overall condition and layout.
    Take photos of the entrance to show how it is secured.
    Take photos of any concerns or issues.

Section 5: Telecomm Rooms

  • Are you required to audit any dedicated Telecomm Rooms during this audit?<br>- If NO, you may skip to the next section.<br>- If YES, ‘add’ a section per room.

  • Tap to ‘add’ additional rooms, as needed:

  • Additional Telecomm Room
  • TR Floor Number

  • Describe where on the floor this room is located.

  • How is this room secured?

  • Specify the category and type of fiber and copper cabling used within this room

  • Floors, walls, and ceiling are clean and in good condition.<br>- No evidence of physical or water damage

  • - Escalate any instances requiring immediate action, such as active leaks.

  • Lights are working with no burned out bulbs.

  • Temperature is below 80F degrees.

  • Room is not used for storage of equipment, furniture, paper, etc. There are no storage cabinets or shelves located within the room.

  • Room does not contain any disks, tapes, hard drives, or other media.

  • Grounding/Bonding is present on all racks and ladder racking. If no bus bar, specify how grounding is provided.

  • Cabling is installed properly using cable management and best practices.

  • All installed equipment is labeled with DNS and IP addresses.

  • Asset Manager inventory has been validated.

  • Address basic clean-up items while on site, as needed. If concerned about time needed to do so, escalate to tech support for instruction:<br>- Make sure equipment and shelves are clear of debris, cable ties, loose parts, etc.<br>- Sweep floors. Make sure area is clean of dust, debris, cable ties, loose parts, etc.<br>- Empty garbage cans.<br>- Remove loose trash, boxes, etc.<br>- Take before and after photos to show what was resolved.

  • Take photos of the room to show overall condition and layout.
    Take photos of the entrance to show how it is secured.
    Take photos of any concerns or issues.

  • Add media

Section 6: Final Sign-off and Completion

  • I completed all questions and documented recommendations.

  • I took pictures of all identified issues.

  • I have updated the NER drawing to show equipment, dimensions, and overall layout per documented requirements.

  • All required equipment, media, and asset inventory is complete.

  • I worked with site contact to remove combustibles, boxes, and other failed items that do not belong in these spaces. I completed other basic cleaning items, such as sweeping the floors, etc., as needed

  • I took pictures of the completed floor plan and inventory sheets. Pictures have been submitted to Bailiwick.

  • Sign name to signify completion of audit.

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