Information
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Document No.
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Full Site Name
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Prepared by
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Conducted on
SECTION 1: Building Information
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INSTRUCTIONS
1. Complete all sections
2. The auditor is expected to document all failures and to obtain photos of failures within each response.
3. Pictures are required in some sections and questions to document positive responses.
4. Most questions may be tapped to open the media dialogue.
5. The auditor is expected to visit the NER and ALL Telecomm Rooms. Separate UPS or PBX rooms may support the NER, These too should be reviewed.
6. The auditor is expected to note potential remediation steps to bring failures into compliance.
IT MAY BE PRUDENT TO TAKE some PICTURES OF THE ROOM AND MAJOR EQUIPMENT AHEAD OF TIME, THEN ADD FROM THE CAMERA ROLL LATER.
Site information
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Site name
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Site code
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Street address
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Site contact for this audit
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Change record for this audit
SECTION 2: NER AUDIT
NER general information
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NER floor #
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Total entrances
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Ceiling type
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Floor type
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Raised floor height (inches)
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NER phone number. (xxx-xxx-xxxx)
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Take photos of the NER in a 360 fashion to depict the layout of the room and major equipment. Minimum of four photos required.
Entrance Security
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Audit each entrance.
Identify the entrance number (1,2,3) on the drawing.
Entrances
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Entrance is secured with a functioning electronic card reader.
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The door is equipped with a working automatic door closer.
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The door closes and latches properly.
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Does this door contain a window? If yes, document approximate size.
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The door handle uses a store room style lock (I.e., door cannot be left unlocked)
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No other lock types installed I.e. Push-button digital lock.
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Take photo of this entrance, from inside and outside. Be sure each photo shows the door, the auto-closer, lock hardware, and handle.
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Was the NER secure when you arrived, with no doors propped open and all doors locked and closed?
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Visitor log present and in use for PCI compliance? (only valid at La Miranda, St. Louis Operations, Cincinnati Lunken, Renton Data Center, and Milwaukee Tower)
Perimeter Security
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No windows in NER perimeter walls. Check behind blinds. <br>Document window locations on NER drawing
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All walls extend from actual floor to deck with solid wall or wire mesh. <br>Each Gap must not exceed one foot in passable height or width. <br>Check above false ceiling and below raised floor. <br>Document failure spots on NER drawing. <br>Explain the failures and describe what is on the other side of the walls.
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Take Photos of the space above the false ceiling corresponding to each wall.
Physical Condition
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NER is not located in a janitorial closet, break room, copy room, print room, or other similar spaces.
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Ceiling is free of water stains and physical damage. <br>No missing or broken tiles
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Walls are free of water stains and physical damage.
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Floor space is free of safety hazards and in good repair. No open tiles, partial tiles, trip hazards, bolts, etc.
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Lighting is functional. No burned out bulbs.
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Emergency exit signs are illuminated.
Cleanliness
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Floor surface is clean and free of debris.
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Space UNDER raised floor is well maintained. <br>Lift 5-10 floor tiles at random locations within the room. <br>Look for cut cables, unused power receptacles, excessive dirt, trash, and other debris. <br>Take photos and identify the tested locations on the floor plan.
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No more than one metal storage cabinet and one work surface located in the NER.
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Cables, parts, and related NER items are stored in the cabinet. Cables may be hung from j-hooks per TOS standards.
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NER is not used as a storage area for parts, equipment, boxes, paperwork, filters, lightbulbs, furniture, and other non-NER items.
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No combustibles, cleaning solutions, hazardous material, cardboard, pallets. Work with site contact to immediately remove offending items.
Cooling and Humidity Systems
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How is cooling provided to this NER?
- dedicated HVAC units
- building HVAC
- exhaust fans
- temporary cooling unit
- unable to determine
- no cooling
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Total visible number of units providing cooling Document on drawing.
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Room temperature is between 64F and 77F degrees. <br>Specify temperature for failures.
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Room humidity is between 15% and 77% relative humidity
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Are the cooling units operating properly with no alarms or error codes? Check units and panels.
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No evidence of water leaks, filter problems, or maintenance concerns.
Fire Extinguishers
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Audit EACH fire extinguisher separately.
Fire Extinguisher #
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Fire extinguisher is Halotron clean agent or FE36 clean guard? Photo required.
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Service tag is not expired. Photo required.
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Extinguisher is located inside the NER within 15' of an entrance. <br>Document extinguisher location on drawing.
Smoke Detection and Sprinkler System
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Smoke detection sensors present in NER? Take photo.
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Sprinkler system present in the NER? Take photo of at least one sprinkler head. <br>Check for sprinkler heads or covers. Look above false ceiling if necessary.
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Cable penetrations through floor or ceiling slab are fire-stopped?
Fire Suppression System
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Is the NER protected by a fire suppression system?<br>The tanks and system may be in an adjacent room serving the NER.
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Fire suppression panel/system manufacturer (ie FIKE)
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Fire suppression system panel tags are not expired. Take photo of panel and tags.
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Fire suppression chemical/gas tank service tags are not expired. <br>Take photo of tanks and tags.
UPS Backup Power
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Backup power is provided via UPS.
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Types of UPS in this room
- APC rack mount
- APC floor mount
- central ups (liebert, eaton)
- dedicated Pbx ups
- no ups devices
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All UPSs are operational with no battery failures or alarm conditions
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Servers, routers, and switches are connected to an individual UPS or to a circuit fed from central ups
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Phone system and related equipment are connected to a UPS
Magnetic and electronic media risk
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Are there any tapes, hard drives, CDs, diskettes, or similar media present? Document locations and take photos.
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Are there servers, UPSs, batteries, network equipment, phones, or other equipment to remove from the NER? <br>Document in MESS or inventory form.<br>Take photos.
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All hard drives, tapes, electronic media, and similar items have been recorded with serial numbers in MESS FORM.<br>Note where items are stored or located. <br>Shrink wrap and other bulk software may be noted as a group.
Equipment Stability Risk
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Racks are anchored to subfloor (raised floor) or bolted to floor (non raised floor).
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Ladder rack is affixed to racks or cabinets and braced to at minimum one wall. Document deviations.
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Is this site in a seismic zone according to company guidelines? See TOS50008 for reference.
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Cabinets are bolted to subfloor (seismic)
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Servers are mounted, secured, or strapped to prevent movement (seismic)
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Network and phone equipment is mounted, bolted, or strapped to prevent movement (seismic)
Wallfields and cross connect frames
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Are wall frames and cross connect fields being managed to expectations?
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Are there abandoned frames or abandoned feeder cables, amphenol cables, or other evidence of incomplete removals or decommissions?
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No household power strips
NER PHOTO CHECKLIST review with pilot participants and determine which photos to request based on feedback. Update by 4/1 or as necessary
Rack and cabinet
RACKS AND CABINETS Labeling - all servers, routers, network switches, voice gateways, and similar NETWORK ATTACHED equipment must be labeled with IP AND device name Equipment - must be securely and neatly installed in the racks and cabinets with factory provided mounting hardware and cable management systems. Cabling - must be neatly dressed using available cable management. Unused versus abandoned cabling - unused or empty infrastructure may be used at a later date. Abandoned infrastructure is cut, not in service, or could be removed to clean up the space. Dual corded devices should be balanced between two power sources. This may be a mixture of outlets, acceptable power strips, and UPS devices.
General overview
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Specify the types of fiber and copper used within the room.
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Are all cabinets and racks labeled?<br>Labels should be affixed to the top of each rack. <br>Rear labels are require when accessible and visible. <br>Label as necessary and update drawing.
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Total cabinets
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Total racks
Installation Best practices
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Horizontal and vertical cable management is used to neatly dress and route cabling within the racks and cabinets.
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No daisy chained power strips or extension cords
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No household power strips
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Cables, server rails, Kvm, and other cabling and equipment have been removed from racks, cabinets, and wall fields where not in use or equipment has been decommissioned.
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Power is NOT routed to outlets behind racks or cabinets.
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Servers and ups devices are NOT used as shelves. Shelves are installed.
Grounding and Bonding
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An identifiable 4"x6" (minimum) telecommunications grounding bussbar is mounted inside the room?
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Inspect the racks and cabinets to identify the methods used to ground the racks and cabinets.
- grounded to bussbar (direct)
- grounded to bussbar (daisy chain)
- grounded to under floor grid (raised floor)
- grounded to building steel
- no grounding identified
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All cabinets are grounded?
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All ladder racks are grounded?
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Ladder rack, racks, and cabinets are bonded to one another. <br>Be aware of daisy-chained racks and cabinets.
RACK AND CABINET EVALUATION
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Document each RACK OR CABINET by adding an element.
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Rack or cabinet number
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Is the rack/cabinet empty? (No network or server equipment installed)
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Take photos (with doors open) 1. Front of rack or cabinet 2. Rear of rack or cabinet
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Rack or cabinet is grounded
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No power-related concerns with plug strips or outlets. <br>No household power strips.
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All networked devices are labeled with IP and DNS
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All equipment is securely mounted and installed using rail kits, shelves, brackets, and ears. <br>Servers, UPSs, and network equipment are NOT USED as shelves (i.e., server is not mounted on top of a UPS).
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Cables are neatly dressed using available cable management.
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All loose parts, cabling, KVM cables, rail kits, shelving, fiber caps, mounting bolts, and other unused items have been removed from the rack or cabinet. (I.e., Clean installation and removal). Identify any required cleanup.
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Any items to address in this rack/cabinet? Document below.
Ner Drawing checklist
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Room dimensions <br>Dimensions between wall and major equipment <br>Ceiling height
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Thermostat and HVAC controls
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Racks and cabinets
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All Entrances identified.
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Fire extinguishers
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Fire suppression panels and manufacture
UPS and PBX rooms
DEDICATED UPS ROOM A dedicated UPS room is separate from the NER. It may contain the UPS, batteries, and related electrical panels.
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Is there a Dedicated, separate UPS room?
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Floor number
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Describe location of the room
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How is the room secured?
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Room is clean and In good condition with no evidence of physical or water damage
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Any disks or tapes or other media?<br>Please document any identified media.
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Room is not used to store any items.
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Take photos of the room, the systems, and the cabling. Take photos and document any concerns.
DEDICATED PBX ROOM A dedicated PBX room is separate from the NER. It may contain the phone system, voicemail system, and backbone wall fields to distribute voice services.
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Is there a dedicated, separate PBX ROOM.
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Floor number
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Describe location of the room
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How is the room secured?
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Room is clean and In good condition with no evidence of physical or water damage
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Wall field is managed and no cut or abandoned cable
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Any disks or tapes or other media?<br>Please document any identified media.
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Room is not used to store any items
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Is there one or more UPS SYSTEMS in this room? Document and take photos.
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Take photos of the room, the systems, and the cabling. Take photos and document any concerns.
Generator The site contact or coordinator may be aware of a generator servicing this facility.
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One or more Generators on site? Describe location of generator and take pictures.
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Placeholder for future use at more critical sites.
Telecomm rooms
TELECOMM ROOMS
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Location
TR #
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TR floor
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Describe where on the floor this room is located
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Secured by:
- key
- card reader
- cipher lock
- not secured
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Copper cable types
- cat5
- cat5e
- cat6
- level 7
- cat3
- other
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Fiber types
- .50 micron (aqua)
- 62.5 micron (orange)
- no fiber
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Floors, walls, and ceiling are clean and in good condition.<br>No evidence of physical or water damage. <br>Lights are working with no burns out bulbs.<br>No wire clippings, dust, debris. <br>
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Temperature is below 80F degrees
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Cabling is properly installed using cable management and best practices.
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All installed equipment is labeled with DNS and IP address
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Grounding bussbar installed?
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Racks grounded? If no bussbar, specify how racks are grounded.
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Room is not used as a storage space.<br>Inventory any identified media for proper removal. <br>Identify boxes, furniture, unused devices, paperwork, and other stored items.
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Record any concerns not called out above.
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Take 1-2 photos of the room to show overall condition and layout. Take Photos of any concerns or issues not called out above.
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Asset manager Inventory validated?
SIGNATURE
SIGNATURE
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I completed all questions and documented recommendations.
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I took pictures of all identified issues
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I have updated the NER drawing to show equipment, dimensions, and overall layout per documented requirements.
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All required equipment, media, and asset inventory is complete. MESS form filled out as required.
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I Worked with site contact to remove combustibles, boxes and other failed items that do not belong in the NER.
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Sign name to signify completion of audit
