New Product Execution Shop

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

FAST

• <br>TET under 5 min. ?<br><br>

  Yes

  No

  N/A

• Number of cars in line behind order point?

• Service Measurement under 45 sec?<br>

  Yes

  No

  N/A

• Response at speaker under 10 sec.?

  Yes

  No

  N/A

• Comments:

ACCURATE

• Correct items and accessories served?<br>

  Yes

  No

  N/A

• Comments:

FRIENDLY

• Order Taker-Proper Greeting?<br>

  Yes

  No

  N/A

• Order Taker-Proper closing (If everything on the screen...)?

  Yes

  No

  N/A

• Order Taker-Suggestive Sell new product?

  Yes

  No

  N/A

• Order Taker name?

• Cashier-Proper greeting with eye contact?

  Yes

  No

  N/A

• Cashier-thank You and direct to next window?<br>

  Yes

  No

  N/A

• Cashier name?

• Presenter-Proper greeting with eye contact?

  Yes

  No

  N/A

• Presenter-Proper 2-part closing?

  Yes

  No

  N/A

• Parked if at window more than 15 seconds?<br>

  Yes

  No

  N/A

• Presenters name?

• Comments:

CLEAN

• Was the parking lot free of debris?

  Yes

  No

  N/A

• Was the DT lane free of debris?

  Yes

  No

  N/A

• Were the DT windows clean?

  Yes

  No

  N/A

• Appropriate amount/location of stickers on DT windows?

  Yes

  No

  N/A

• Comments:

QUALITY

• Product Tested:

• Proper build and amount of ingredients?

  Yes

  No

  N/A

• Gold Standard freshness?

  Yes

  No

  N/A

• Gold Standard appearance?

  Yes

  No

  N/A

• Gold Standard temperature?

  Yes

  No

  N/A

• Comments:

• Product Tested:

• Proper build and amount of ingredients?

  Yes

  No

  N/A

• Gold Standard freshness?

  Yes

  No

  N/A

• Gold Standard appearance?

  Yes

  No

  N/A

• Gold Standard temperature?

  Yes

  No

  N/A

• Comments:

MARKETING

• Does POP match Co-Op schematic?

  Yes

  No

  N/A

• Are there any additional messages in exterior zone?

  Yes

  No

  N/A

• Comments?