Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by Chi Vay Ha

  • Location
  • Personnel

New Starters EE

  • Do you have Compass/House/Beanstore/EID/Kronos/Citrix and Excalibur logins?<br>

  • Comments

  • Do you have your uniform & name badge?

  • Comments

  • Are you registered on BEST and uploaded a picture profile?

  • Are you registered on splash?

  • Do you have MyPerformance logins?

  • Have you downloaded the speed test App?

  • Do you understand the reward scheme?

  • Comments

  • Do you have BT shop/Employee benefit logins?

  • Do you know the EE way?

  • Comments

Activity

  • Have you completed all your training modules?<br>

  • Picture of completed training modules?

  • Are you using customer record sheets?

  • Picture of CRF sheet?

  • Do you know how to use compass?<br>

  • Do you know how to process a PAYM, UPGRADE, PAYGO,HBB and SME?

  • Comments

  • Do you know how to use Beanstore (tills)?

  • Do you know how to use toolkit?

  • Do you know how to use Excalibur?<br>

  • Do you know how to book an appointment on booking bug?

  • Have you sent an eCard and recommendations on BEST?

  • Who did you send it to?

  • Do you know how to download and register MyEE for customers?

Wellbeing

  • How are you feeling?

  • Select from range

  • Comments

Reviews

  • Are reviews being done?

  • Picture of reviews

  • Comments

  • Do you know your NPS score?

  • Select from range

  • What is your PAYM, UPGRADE, PAYGO and HOME BROADBAND targets?

  • Employee Signature

  • Manager Signature

  • How is your new starter doing?

  • Buddy Signature

  • How is the manager doing with the new starters?

  • Comments

  • How is the new starter doing?

  • Comments

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