New Station Operational Review (Provider Pre-Operations Evaluation)

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Safety, Security, Training & Quality

Safety Management

• Does the provider have a designated Safety Responsible?

  Yes

  No

  N/A

• Comments:

• If yes to the above, does the designated person have accreditable training in the field of Safety Management

  Yes

  No

  N/A

• Comments:

• Does the provider have a Safety Reporting System / Culture?

  Yes

  No

  N/A

• Comments:

• Additional Comments:

Security Management

• Does the provider have a designated Security Responsible?

  Yes

  No

  N/A

• Comments:

• If yes to the above, does the designated person have accreditable training in the field of Security Management

  Yes

  No

  N/A

• Comments:

• Does the provider have a Security Reporting System / Culture?

  Yes

  No

  N/A

• Comments:

• Additional Comments:

Training Management

• Does the provider have a designated Training Responsible / Department?

  Yes

  No

  N/A

• Comments:

• If yes to the above, does the designated person(s) have accreditable training in the field of Training Delivery / Management?

  Yes

  No

  N/A

• Comments:

• Additional Comments:

Quality Assurance / Control Program

• Does the provider have a designated Quality Assurance Responsible?

  Yes

  No

  N/A

• Comments:

• If yes to the above, does the designated person have accreditable training in the field of Quality Management

  Yes

  No

  N/A

• Comments:

• Does the provider have a Quality Assurance Program implemented at the station?

  Yes

  No

  N/A

• Comments:

• Additional Comments:

Contracts & Licenses

Licenses & Permissions

• Does the provider have a valid license/permits for the services which our organisation wish to engage in?

  Yes

  No

  N/A

• Comments

• For how long is the license/Permit(s) valid for? (Please list if muliple licenses / permits exist).

  Narrative

• Comments

Property Leases / Property Management

• Does the provider have valid lease contracts / ownership documentation for the premisses in which it operates in?

  Yes

  No

  N/A

• Comments:

Client Contracts

• Please list the contracted clients at the station.

Supplier Contracts & Service Agreements

• Does the provider have valid agreements in place for local suppliers at the station?

  Yes

  No

  N/A

• Comments:

• If yes to the question above, does the provider have valid (i.e signed) service level agreements in place with the local providers listed above?

  Yes

  No

  N/A

• Comments:

Human Resources

Sector / Collective Agreements

• Is the provider engaged within a sector / collective / union agreement with employee groups at the station? (If Yes please list below the various agreements and organisations).

  Yes

  No

  N/A

• Comments:

H.R Department

• Does the station have a desgnated Human Resources Responsible / Department?

  Yes

  No

  N/A

• Comments:

Operational & Facilties Observations

Passenger Services Offices & Check-in Areas

• Does the facility appear to be adequate for the services that we shall provide?<br>

  Yes

  No

  N/A

• Comments:

• Are there any areas that could result in a hazard to our employees (i.e is a Risk Assessment required)?

  Yes

  No

  N/A

• Comments:

• Add media

  Media

Airport Facilities (Passenger Check-in)

• Does the airport offer a CUTE system?

  Yes

  No

  N/A

• Comments:

• Is it possible to implement Web DCS at the station?

  Yes

  No

  N/A

• Comments:

Airport Lounges & Facilities

• Does the Airport have facilities for business lounges?

  Yes

  No

  N/A

• Comments:

• Is there for Menzies to offer lounge services (is so please define specific location and photos)?<br>

  Yes

  No

  N/A

• Comments:

• Add media

  Media

Operations Offices and facilities

• Does the facility appear to be adequate for the services that we shall provide?<br>

  Yes

  No

  N/A

• Comments:

• Are there any areas that could result in a hazard to our employees (i.e is a Risk Assessment required)?

  Yes

  No

  N/A

• Comments:

• Add media

  Media

Ramp Operations Area & Offices

• Does the facility appear to be adequate for the services that we shall provide?<br>

  Yes

  No

  N/A

• Comments:

• Are there any areas that could result in a hazard to our employees (i.e is a Risk Assessment required)? <br><br>Please document specific location and provide photographic evidence if possible

  Yes

  No

  N/A

• Comments:

• Add media

  Media

Airport Facilities (Ramp)

• Does the airport have Fixed Power Units (FPU's) that are operational?

  Yes

  No

  N/A

• Comments

• Does the airport have operational Air Starter Units (ASU's)?

  Yes

  No

  N/A

• Comments:

• Does the airport have operational Air Conditioning Units (ACU's)?

  Yes

  No

  N/A

• Comments:

• Does the airport have operational Aircraft Heater Units (AHU's)?

  Yes

  No

  N/A

• Comments:

Ground Equipment Observations

GSE Maintenance Facilties

• Does the airport have dedicated GSE Maintenance Facilties onsite?

  Yes

  No

  N/A

• Comments:

• If the above is NO, are the facilities or is there adequate space available to perform own GSE maintenance at the Airport (i.e Onsite)?

  Yes

  No

  N/A

• Comments:

• Add media

  Media

• Comments:

• Does the airport have defined environmental standards in place that could affect any GSE maintenance operations

  Narrative

• Comments:

Local Service Providers

• Please list relevant local suppliers that could be employed as sub-contractors at the location (i.e Baggage delivery, De-icing, Ramp Operations, GSE).

  Narrative

• Comments:

Local Competitors

• Please list the establish Ground Service Providers at the location and the services provided

  Narrative

• Comments:

Additional Operational Opportunities

• Comments:

• Add media

  Media

Recap of Observations

• General Overall Comments on the Airport.

• Follow Up Required