Information
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RID#:
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Address of RID:
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Conducted on
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Prepared by
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Was any DAMAGE found as the cause of the fault?
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Submit a PDR. PDR MUST contain photo's proving the damage found and photo must be obtained of the vicinity in which fault was found.
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PDR number:
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What is the trouble/issue found onsite:
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Where was the issue/fault:
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Select region of location of the fault:
- RGW
- ONT
- Between ONT and FTP
- FTP
- Between FTP and FFP
- Between FTP and ABFFP
- FFP/ABFFP
- Between ABFFP and Exchange
- Exchange
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What is the TFC (Trouble Found Code) for this fault:
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What have you done to resolve/fix the fault:
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Supply photos of evidence indicating fault or cause of fault:
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Photos MUST be supplied to prove your claims if you state that fault was caused due to poor workmanship.
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What is the Power Metre Reading at the ONT:
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Was the customer Service Given when you left site:
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How many units claimable: (1 unit = 15min)
