Title Page
-
Cape Byron YHA
-
Conducted on
-
Prepared by
-
Location
Start of Shift
-
Handover from Pm Shift 6:50pm (read shift report for day, updates on late check ins, jobs to be done, difficult guests)
-
Check pool gates are locked with no one inside, make sure seats and umbrellas are tidy
-
Do a walk around the property; ensure front and back gates are locked, garage and cages are locked
-
undefined
Every Night Duties
-
Basement; Perform bike checklist, organise shelves, remove rubbish
-
Laundry; Complete staff washing, clean lint from dryers, change bin bags, sweep and mop floor
-
Common Area; Spray & wipe tables, vacuum & mop floor, rearrange couches & pillows, check luggage room for lost property
-
Upstairs Closes 10pm; Turn music off, warn guests to start clearing out (starting with big groups)
-
Everyone out by 10:30pm; no drinking on property, guests can use TV room to chill, no games or drinking allowed
Kitchen
-
Usual Kitchen Clean; dishes put away, benches & walls wiped, bins emptied & cleaned, toaster & microwave cleaned, rags & chemicals topped up, clean entry door windows
-
Extra Kitchen Clean; Clean windows, clean benches where pots, cups and kitchenware is stored, clean above commercial fans, general deep clean duties
-
Chemicals Refilled; Dishwashing liquid & spray bottles diluted correctly
-
Fridge Temperatures Recorded
-
Fridge Clean Sunday & Thursday; Label or Lose tags, remove old food, clean shelves & windows
-
THURSDAY; Bins put on street for collection
End of Shift
-
Ensure all guests are out of common areas, lights are off, and rubbish is removed
-
Email Shift Handover to Tom & Max; Note any duties not performed & reason why, document all incidents or maintenance issues, note maintenance issues found
-
Last walk around the property
-
Check night phone is on loud and receiving calls
