Nightfill Productivity Review

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Customer

• Observe the store during nightfill from a customer point of view. Do they experience the same shopping trip during nightfill hours as during the day?

  Yes

  No

  N/A

• Are all replenishment team members wearing preferred dress including work shirt, name badge, professional business pants and work shoes?

  Yes

  No

  N/A

Communication and Team

• Did the LLTM and Replenishment team manager have a discussion around last nights performance and tonight's expectations?

  Yes

  No

  N/A

• Did the replenishment team have a huddle at the start of the shift (point where most team members start)?

  Yes

  No

  N/A

• Does the replenishment team manager provide feedback to the team around performance, expectations and keep the LLTM across potential performance matters?

  Yes

  No

  N/A

• Can the replenishment team manager describe the current scorecard, sales and VOC performance?

  Yes

  No

  N/A

• Is the replenishment team manager competent in utilising Success factors including changing contracts, setting objectives and assigning PIP plans?

  Yes

  No

  N/A

• Can the replenishment manager describe all outstanding training and do they have a plan for completion?

  Yes

  No

  N/A

• Is the replenishment team manager competent in leading teams and managing performance, including knowing how to contact people services, how to utilise the people portal and when to reference both?

  Yes

  No

  N/A

Safety

• Can the replenishment team manager demonstrate what to do if an injury is reported to them directly or a team member hurts themselves?

  Yes

  No

  N/A

• Were market moves conducted during the huddle prior to the commencement of the shift?

  Yes

  No

  N/A

• Can the replenishment team manager describe the correct protocol for refrigeration issues, and what to record in food safety books if needed?

  Yes

  No

  N/A

Productivity and Cost

• Are the replenishment team manager's hours scheduled as supervision and not as filling hours?

  Yes

  No

  N/A

• Review the wall roster, does this reflect the nightfill planning sheet for that night?

  Yes

  No

  N/A

• Are only team members assigned to nightfill coded to nightfill on the wall roster, i.e. no ends builders coded to nightfill?

  Yes

  No

  N/A

• Are casual team members scheduled for 3.75 hour shifts and no longer to avoid paid breaks?

  Yes

  No

  N/A

• Are all scheduled team members due to finish at 12 so as to avoid penalty rates?

  Yes

  No

  N/A

• Can the replenishment manager articulate the average load hours per night?

  Yes

  No

  N/A

• Does the replenishment manager know about their SMS hours and can describe the operating ratio?

  Yes

  No

  N/A

• Does the replenishment manager know their target carton rate and are their hours scheduled in line with this target?

  Yes

  No

  N/A

• Are shifts scheduled in line with the most productive times, i.e. splitters in from 6pm, core fillers in from 8pm?

  Yes

  No

  N/A

• Is the load being split into cages in a horse shoe from the pallet to be most productive?

  Yes

  No

  N/A

• Is the nightfill being set up for success with a presorted cage with step stool and kneel pad at end of aisle ready for fill team?

  Yes

  No

  N/A

• Are runners in place to move load, overs, return loose stock and move rubbish away from the aisles, ensuring team members spend their time at the shelf edge filling?

  Yes

  No

  N/A

• Observe a number of team members are all team members filling to face on non SFP lines and filling using SFP where applicable?

  Yes

  No

  N/A

• Are all the night team aware of the flat stack process?

  Yes

  No

  N/A

• Is there a repair station available for the runner to resolve damaged product at the time?

  Yes

  No

  N/A

• Are replenishment team managers setting targets for the team to ensure that all team members are aiming for the correct carton rates during their shifts?

  Yes

  No

  N/A

• Can the replenishment team manager/ 2IC or runner describe the off fixture locations and products on them? Are they running these products from the aisles not leaving them for the inventory/ day fill to replenish?

  Yes

  No

  N/A

Ends Changeover

• Is stockroom set with clearly defined areas for LTO and promotions, to ensure that it is easy to pick advert from?

  Yes

  No

  N/A

• Are fill reports produced for ends team prior to the end team arriving to ensure they pick all new advert from the LTO prior to filling new load?

  Yes

  No

  N/A

• Observe the ends team. Have the ends build team returned all old advert to shelf prior to returning overs to the stock room?

  Yes

  No

  N/A

• Is all stock that is returned to the stock room in full OMs shrink wrapped in SFP or in original carton?

  Yes

  No

  N/A