Nite Quick Shop - New

• Document No.

• NITE QUICK SHOP

• RESTAURANT NO

• Conducted on

  Date

• Prepared by

• Personnel

GUEST SERVICE

• Cashier Friendliness, Smiles, Please & Thank You Used Where Appropriate

  Yes

  No

  N/A

• Cashier greeting in 3 seconds both and DT and window

  Yes

  No

  N/A

• Suggestive Selling Happening

  Yes

  No

  N/A

• Suggestive selling missing item cheese, bacon, pie

  Yes

  No

  N/A

• Yes

  No

  N/A

• Manager visible in kitchen

  Yes

  No

  N/A

• Employee Attentive and Energetic When Taking the Order -Smiles & Eye Contact

  Yes

  No

  N/A

• Employee Uniform, Name Tag, Shirt Tucked in, Hat, Slip Resistant Shoes, Appearance

  Yes

  No

  N/A

• Basket procedures being done

  Yes

  No

  N/A

• Sampling happening

  Yes

  No

  N/A

• Receipt Given - Matches The Total Collected

  Yes

  No

  N/A

• D/T Window Clutter Free, Clean Closed all the Time

  Yes

  No

  N/A

QUALITY

• Sandwich made right... Saucing edge to edge, right products used

  Yes

  No

  N/A

• Packaging & Wrapping, General Appearance...

  Yes

  No

  N/A

• Fries (Side) Hot & Fresh & Properly Salted

  Yes

  No

  N/A

• Drink - CO2, Ice, Taste & Temperature

  Yes

  No

  N/A

GENERAL OBSERVATIONS

• Cashiers are really focused on friendliness e.g. Smiling, small talk with guest,sampling

  Yes

  No

  N/A

• Employees are able to answer questions on handwashing

  Yes

  No

  N/A

• Dining Room, Restrooms, Tables, Floors, Drink Station

  Yes

  No

  N/A

• Dining Room Stocked

  Yes

  No

  N/A

• All Products are With in Hold Times (Ck: POU, PHC, Fries, Curly, Rice, etc)

  Yes

  No

  N/A

• General Kitchen cleanliness If Dining Room Closed for Business

  Yes

  No

  N/A

• Dining & Restrooms Cleaned, Stocked for Morning Shift (If the Dining Room Closed for Business)

  Yes

  No

  N/A

• Back Door Locked

  Yes

  No

  N/A

• Storage Area Clutter Fee, Clean, Flaps Cut on the Boxes & Clean

  Yes

  No

  N/A

• Shortening log being used

  Yes

  No

  N/A

• Break Room Clean & No Jack Cups Used

  Yes

  No

  N/A

• Safe Locked & No Tills Outside & Excess bills being slotted

  Yes

  No

  N/A

• Staffing for the Volume of Sales

  Yes

  No

  N/A

• All Lights, Outside & Inside Working

  Yes

  No

  N/A

• Communication Board is updated & all Components Present

  Yes

  No

  N/A

• Bread is being prebuttered consistently and not being buttered on the go. Also buttering bottle kept in prep area with uncut tip

  Yes

  No

  N/A

• HACCP is correct and is being initialed by Team Leaders

  Yes

  No

  N/A

• Cleaning Calendar is Utilized -All Equipment Appear Clean?

  Yes

  No

  N/A

• Ask where new hire orientation packets are?

  Yes

  No

  N/A

• Ask if employees know station responsibilities

  Yes

  No

  N/A

• Add signature

  Sign