Title Page

  • NCR Reference Number

  • Date raised

  • Prepared by

  • Internally or Externally raised

  • If external, detail client name

  • Personnel involved

Details of Non-conformance

  • Category of Non-conformance

  • Non-conformance rating

  • Description of Non-conformance

  • Supporting information

Root cause analysis

  • Immediate cause of NCR

  • Corrective actions made

  • Agreed preventative actions

  • Any underlying causes of NCR

  • Corrective actions made

  • Agreed preventative actions

  • Root cause of NCR

  • Corrective actions

  • Agreed preventative actions

Close off

  • Actions completed

  • Signed off on completion

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