Information
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CAPA log number
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Prepared by
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Location
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Personnel
Product Information
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Shift
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Time of incident
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Production date
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Item code
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Flavor
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Customer
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Production Line
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Batch #(s)
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Case Count
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Lot code
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Prims Lot Code
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Pallet Tag #(s)
Personnel Involvement
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Mixer
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Line Lead
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Packaging Lead
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Lead Mixer
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Supervisor
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QC Tech
Time/Product loss
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Downtime
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Scrapped Dough (in lbs)
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Management Reported to
Complaint Information
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Incident type
- Foreign object
- Appearance
- Size/Weight
- Taste
- Packaging
- Illness
- Wrong Product
- Ingredient Issue
- Other
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Areas Involved
- Pre-weigh
- Mixing
- Production
- Packaging
- Warehouse
- Other
Issue Statement
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Who are the stakeholders that are affected?
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When did this occur?
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Where specifically is this issue occuring?
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How much product was lost?
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What goal was not met?
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Desired State (Goal)
5 Whys
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Why?
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Why?
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Why?
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Why?
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Why?
Ishikawa- What was the possible origin of this problem?
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Measurements?
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Material?
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Man Power
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Mother Nature
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Method
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Machine
Incident Description & Investigation
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Please include all information from above in a detailed summary
Immediate Actions
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What steps did you take to resolve the issue?
Corrective action
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What is your pro-longed correction for this issue?
Preventative Action
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How do you intend on preventing this issue from happening again?
Follow Up
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Has this problem been resolved completely?