Information

  • CAPA log number

  • Prepared by

  • Location
  • Personnel

Product Information

  • Shift

  • Time of incident

  • Production date

  • Item code

  • Flavor

  • Customer

  • Production Line

  • Batch #(s)

  • Case Count

  • Lot code

  • Prims Lot Code

  • Pallet Tag #(s)

Personnel Involvement

  • Mixer

  • Line Lead

  • Packaging Lead

  • Lead Mixer

  • Supervisor

  • QC Tech

Time/Product loss

  • Downtime

  • Scrapped Dough (in lbs)

  • Management Reported to

Complaint Information

  • Incident type

  • Areas Involved

Issue Statement

  • Who are the stakeholders that are affected?

  • When did this occur?

  • Where specifically is this issue occuring?

  • How much product was lost?

  • What goal was not met?

  • Desired State (Goal)

5 Whys

  • Why?

  • Why?

  • Why?

  • Why?

  • Why?

Ishikawa- What was the possible origin of this problem?

  • Measurements?

  • Material?

  • Man Power

  • Mother Nature

  • Method

  • Machine

Incident Description & Investigation

  • Please include all information from above in a detailed summary

Immediate Actions

  • What steps did you take to resolve the issue?

Corrective action

  • What is your pro-longed correction for this issue?

Preventative Action

  • How do you intend on preventing this issue from happening again?

Follow Up

  • Has this problem been resolved completely?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.