Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

ANY QUESTON ANSWERED WITH A NO SHOULD ASK FOR A CORRECTIVE ACTION IN THE NOTE FIELD

CHECK IN & CHECK IN AREA

  • Do desks open and close on time?

  • Are enough desks open?<br>

  • Are sequrity and dangerous goods questions easily visible

  • Are company logos and branding correct?

  • Are excess baggage procedures followed?

  • Is cabin baggage viewed and weighed

  • Do baggage belts run without stoppage?

SECURITY AREA

  • Are there sufficient security gates open?

GATE AREA

  • Do boarding staff arrive at gate on time?

  • Are the gates opened and closed as per NAS rule?

  • Are PRM's identified and pre boarded as per NAS rule? <br>

  • Correct clear boarding announcements

  • Are there sufficient busses for remote departures/arrivals?

BAGGAGE HANDLING / CUSTOMER SERVICE

  • Are bags delivered to arrivals within the specific times as per NAS rule?

  • Are passenger rights displayed as per EU rule?

SIGNATURES

  • Signature AREA MANAGER

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