Inspection
Calculate whether it is financially viable to open your store or whether you should remain closed until restrictions ease further
Review foot traffic around your store and whether this traffic is one of your potential customers
Review whether it makes more financial sense to reopen with limited trading hours
Check to see if your neighbouring stores, schools and tenants have opened their doors - being the only one open in a sea of closed stores can be counter to your business needs.
Conduct an inspection of your premises to check for damage or issues caused by vacancy
Appoint a team member to be the point of contact for any workers with concerns about infection
Consider reducing the amount of staff you have on premises at one time or staggering
Communicate the measures you have taken to make your workplace safe with your staff
Train your staff on cleaning and disinfecting procedures and handwashing
Put up signage around your workplace detailing social distancing measures, store capacity, how to queue (available here: https://www.nra.net.au/resource-categories/coronavirus-resources/)
Mark social distancing spacing on your floor with tape or stickers - consider implementing one-directional traffic flow
Nominate a staff member each shift to ensure all persons in the premises maintain a 1.5m distance apart
Put hand sanitiser stations at your entry and exit and throughout the workplace where possible
Identify high risk areas for customers (i.e. fitting rooms) and plan cleaning protocols or closures of these areas
Put up handwashing instructions in bathrooms for staff and customers
Review your delivery methods for stock and request contactless delivery where possible
Review your in-store payment methods to facilitate cashless transactions
Remove tester products from display to reduce infection
Ensure you have sufficient stores of tissues, paper towels, and toilet paper
Increase access to closed bins in your workplace
Consider whether you can offer a click and collect service to reduce in store traffic
If a click and collect service is implemented, identify a suitable collection area and use floor markers for social distancing
Create a protocol for managing sickness in the workplace
Put up signage about symptoms of COVID-19 in the workplace
Consider extra training for your managers and employees in dealing with difficult customers
Consider if you have adequate cleaning products and personal protective equipment to disinfect your premises following an outbreak
Put a protocol in place for reopening your workplace after an outbreak or quarantine period.
Install plexiglass screens on cash registers where possible
