NVO Opening Checklist 2019 - Step 2

• Conducted on

  Date

• Prepared by

• Location
  Address

Aloha

• Printer routing 100% by work station

  Yes

  No

  N/A

• Menu prices confirmed vs local menu

  Yes

  No

  N/A

• Front bar table numbers established and created

  Yes

  No

  N/A

• Modifier items and prices validated

  Yes

  No

  N/A

• All menu items available per local menu

  Yes

  No

  N/A

• All theater seat numbers confirmed

  Yes

  No

  N/A

• All printers & terminals functional

  Yes

  No

  N/A

• Manager reports ingested in Aloha BOH

  Yes

  No

  N/A

Vista

• Kiosks functional and stocked

  Yes

  No

  N/A

• Ticket monitors operational

  Yes

  No

  N/A

Front Bar

• Table numbers and seating chart printed, laminated and posted

  Yes

  No

  N/A

• Server station location established and stocked

  Yes

  No

  N/A

• Tap handle numbering system established

  Yes

  No

  N/A

• Smallwares stocked

  Yes

  No

  N/A

• Builds and recipes printed and available

  Yes

  No

  N/A

• Training materials posted, printed and available

  Yes

  No

  N/A

• Opening, closing and cut duties printed and available

  Yes

  No

  N/A

• Storage and beverage shelves labeled

  Yes

  No

  N/A

Restrooms

• Soap and hand towels stocked

  Yes

  No

  N/A

• All sensors working

  Yes

  No

  N/A

Concierge

• Opening, closing and cut duties printed and available

  Yes

  No

  N/A

• Training materials printed and available

  Yes

  No

  N/A

• Phones working w/ recordings and phone tree set up

  Yes

  No

  N/A

• Terminals permanently placed

  Yes

  No

  N/A

• Vanguard stamps available

  Yes

  No

  N/A

• Book complete with upcoming Specialty events, Emails, Directions to the hospital, Victory info, Vanguard applications, Employee pass log, etc.

  Yes

  No

  N/A

Servers

• Server stations stocked for guest service

  Yes

  No

  N/A

• Opening, closing and cut duties printed and available

  Yes

  No

  N/A

• Theater assignment, clips and stocking pars posted printed and available

  Yes

  No

  N/A

• Role Play Theater assignments establish per seat booking plan

  Yes

  No

  N/A

• Menu, order cards & pens on tables

  Yes

  No

  N/A

Service Bar

• Prep list and line check printed and available

  Yes

  No

  N/A

• Opening, closing and cut duties printed and available

  Yes

  No

  N/A

• Wells and keg cooler labeled

  Yes

  No

  N/A

• Storage and beverage shelves labeled

  Yes

  No

  N/A

• Ticket rails installed

  Yes

  No

  N/A

• Soda tower functional and brix kit on site

  Yes

  No

  N/A

• Smallwares stocked

  Yes

  No

  N/A

• Draft wall labeled by beer type/vendor

  Yes

  No

  N/A

• Coke machine calibrated and functioning

  Yes

  No

  N/A

• Ice machines burned and cleaned

  Yes

  No

  N/A

• Initial LBW orders established

  Yes

  No

  N/A

• Water filter/softener installed and functioning

  Yes

  No

  N/A

• Builds and recipes printed and available

  Yes

  No

  N/A

• Training materials posted, printed and available

  Yes

  No

  N/A

Kitchen

• Linecheck, prep list, temp log, cooling log, waste log printed and available

  Yes

  No

  N/A

• Opening, closing and cut duties printed and available

  Yes

  No

  N/A

• Smallwares stocked

  Yes

  No

  N/A

• Builds and recipes printed and available Training materials posted, printed and available

  Yes

  No

  N/A

• Initial USFoods and produce orders established

  Yes

  No

  N/A

• USFoods order guide complete

  Yes

  No

  N/A

• Dish machine chemicals in house

  Yes

  No

  N/A

• Storage and food shelves labeled

  Yes

  No

  N/A

Operations

• Verify seating layout for websites; ADA/companion seating, table numbers, sight lines

  Yes

  No

  N/A

• Training Days staff schedules complete

  Yes

  No

  N/A

• Assign job codes to employees for training days

  Yes

  No

  N/A

• Music working in lobby and restrooms

  Yes

  No

  N/A

• Restroom keys available

  Yes

  No

  N/A

• Staffing pars 90% achieved by job code

  Yes

  No

  N/A

• Equipment commissioned; including bar equipment, hood vents, combi, dish machine, draft system, coffee/tea/grinder, air balance

  Yes

  No

  N/A

• Manager office millwork and safe installed

  Yes

  No

  N/A

• Trash removal services scheduled

  Yes

  No

  N/A

• Linen service schedule established

  Yes

  No

  N/A

• Thermostats are functional and set

  Yes

  No

  N/A

• Tip distribution plan by job code established

  Yes

  No

  N/A

• OTT local operations Q&A complete

  Yes

  No

  N/A

• 90% Alamo U completion rate

  Yes

  No

  N/A

• Crash kits and impact plates in house

  Yes

  No

  N/A

Required Signage

• Training materials: Posters / QRG’s / Build books

  Yes

  No

  N/A

• OCC’s (server, bar, specialty bar, concierge, runner, kitchen)

  Yes

  No

  N/A

• Values poster / Food hierarchy

  Yes

  No

  N/A

• Pull thaw chart/perfect dough/cut chart

  Yes

  No

  N/A

• Communication boards

  Yes

  No

  N/A

• Labels for walk ins, coolers, service wells

  Yes

  No

  N/A

• Alamo U learning lab / Break rooms

  Yes

  No

  N/A

• State and Federal required signage

  Yes

  No

  N/A

• Alamo's Approach to Training

  Yes

  No

  N/A

• Beer Profile Poster

  Yes

  No

  N/A

• Fry Oil Rotation

  Yes

  No

  N/A

Tickets on Sale Readiness

• Website ready; admissions, polices, directions, soft opening assets, coming soon, calendar populated

  Yes

  No

  N/A

• Capacity & compensation plan established

  Yes

  No

  N/A

• Seats booked

  Yes

  No

  N/A

• Titles confirmed / booked / DCP’s en-route or on-site

  Yes

  No

  N/A

• Role-play Day schedule mocked up

  Yes

  No

  N/A

• Price cards / Vista entries (“Staff Training Days”) Requested

  Yes

  No

  N/A

• Secret ticket link set up / Movio campaign

  Yes

  No

  N/A

• Media tour invite list, invites, show flow & tentative date established

  Yes

  No

  N/A

• KK approved press release ready for wide release

  Yes

  No

  N/A

Presentation

• Projectionists schedules training days playlist for mock service

  Yes

  No

  N/A

• Theater lighting levels set; track, isle, reel, table, server stations

  Yes

  No

  N/A

• Theater audio levels set

  Yes

  No

  N/A

• Training plan establish for projectionists

  Yes

  No

  N/A

Mezzanine – I.T. Install

• UPS – Running and Commissioned (Powering I.T. racks)

  Yes

  No

  N/A

• Network/Phone running and operational, servers online

  Yes

  No

  N/A

• Security System online

  Yes

  No

  N/A

• ISP equipment installed and confirmed online

  Yes

  No

  N/A

• Network equipment installed

  Yes

  No

  N/A

• Vista server installed

  Yes

  No

  N/A

• Seating layouts and tables confirmed for all theaters

  Yes

  No

  N/A

• Handhheld connectivity confirmed

  Yes

  No

  N/A

• Handheld pre-swipe function confirmed

  Yes

  No

  N/A

• EDC settling CC batches

  Yes

  No

  N/A

• Gift cards and credit cards processing at POS confirmed

  Yes

  No

  N/A