Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Facility Audit
Exterior
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Neon and exterior signs set to dusk timer - pylons, directional signage, primary and secondary building signage, parking lot lighting and exterior building lighting (all lights working)
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Concrete free of stains, significant cracks or defects
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Parking lot clean and free of defects - potholes, large cracks, bubbles, bumbs or litter
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Parking space stripes clearly visible
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Building façade clean - no dust, spider webs, bird nests, stains or paint missing
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Landscaping alive, well maintained and free of litter
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Dumpster area clean, free of stains and doors/lids closed
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All exterior doors fully close and lock
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All exterior monitors/screens functional and set to proper channels
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Exterior audio functional and set to comfortable levels
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Trashcans visible for guests - clean, no streaks or visible debris
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Patio concrete clean, free of stains and no litter
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Patio furniture clean, no tears/rips and in designated positions
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Patio fencing has solid coat of paint, free of major chips or scratches and gates close
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Patio walls/trim/frames clean and free of dirt, dust and residue
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Patio fire pits functioning and clean, free of dirt or debris
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Patio fans function and clean, free of dirt or debris
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Patio turf clean and free of rips, tears or stains
Lobby
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Digital marquees in good working order - no exposed power cords, clean, no black screens
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Ceilings and light fixtures free of dust and debris
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Music on, correct level and guest appropriate content
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Walls/trim/frames clean and free of dirt, dust and residue
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Floors clean and free of dirt and residue
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Windows clean - no smears, fingerprints, dust or tape
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All furniture clean and free of tears or damage
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Kiosks 100% functional - tickets, F&B, games
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Front doors aligned, not slamming
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No foul orders present
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Temperature set between 70 & 72 degrees
Bowling
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Digital marquees in good working order - no exposed power cords, clean, no black screens
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Ceilings and light fixtures free of dust and debris
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Music on, correct level and guest appropriate content
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Walls/trim/frames clean and free of dirt, dust and residue
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Floors clean and free of dirt and residue
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All furniture clean and free of tears or damage
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All lanes level, free of warping or damage and oiled
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Hardware present and functioning - pinsetters, bumpers, SYNC terminals, bowling balls, shoes
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Temperature set between 70 & 72 degrees
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Countertop clean and sealed - no chips, dents or stains
Concession/Quick Service Order & Pick-Up Counter
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Menu boards functional with crisp and clear picture. No streaks, residue, black screens or exposed power cords
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Signage lit and functional - Pick-Up, Concession, etc
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Merchandizing displays and refrigerators functional, clean, fully stocked
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Countertop clean and sealed - no chips, dents or stains
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POS terminals and credit card processing 100% functional
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All poster and ad material is up to date - properly displayed
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Floors clean and free of dirt and residue
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Ceilings and light fixtures free of dust, debris
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All lights working
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Walls/trim/frames clean and free of dirt, dust and residue
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Temperature set between 70 & 72 degrees
Restrooms - Facility
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All lights working
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Mirrors clean and streak free
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Countertop clean and sealed - no chips, dents or stains
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All sensors working
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All dispensers stocked
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Both air dry and paper towels available for guests
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All toilet seats are tightly secured
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Floors clean and free of dirt and residue - no cracks in tile or grout
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Walls/trim/frames clean and free of dirt, dust and residue
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Music on, correct level and guest appropriate content
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Ceilings and light fixtures free of dust and debris
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Partitions clean and free of dust and debris
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Chrome trashcans/hand towel dispensers clean
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Baby changing station clean
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No foul odors present
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Temperature set between 70 & 72 degrees
Bar/Restaurant/Lounge
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All lights working
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Walls/trim/frames clean and free of dirt, dust and residue
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Floors clean and free of dirt and residue
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Ceilings and light fixtures free of dust and debris
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Windows and sills clean
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Coolers holding proper temp
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Coolers are clean; no debris, dirt, standing water and clean gaskets
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Countertop clean and sealed - no chips, dents or stains
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Shelves clean - clutter free
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Hand sinks clean and stocked
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Ice scooped stored properly
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Soda gun clean
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Glassware clean
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No evidence of fruit flies
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No foul odors present
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Dish machine chemicals properly calibrated - reached correct temp
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Bar terminals clean, clutter free and working properly
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All TVs functioning and set to relevant channels
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Furniture clean, no tears/rips and in designated positions
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Tables and chairs clean and in good working order
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Tables and chairs level - no wobbles
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Temperature set between 70 & 72 degrees
Promenade
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Carpet/flooring free of debris, stains or tears
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Poster cases are lit and clean
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Digital poster cases images are sized correctly, clear images and functional - no black screens
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Trashcans visible for guests - clean, no streaks or visible debris
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Temperature set between 70 & 72 degrees
Theaters - Facility
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Theater door magnets working
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Theater signage functional
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No slamming doors
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All lights working - directional lighting, seat numbers, exit lights, isle lights
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Server station clean and stocked
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Sever station heat lamps working
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Walls/trims/frames clean and free of dirt, dust and residue
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Drapery neatly hung, pulled tight and clean - no rips, tears or stains
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Hand rails clean, anchored to wall and painted - no chips
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Floors clean and free of dirt, residue and spills
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Carpets are clean and free of dirt, residue and spills
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Chairs are clean and in good condition - all recline, no tears, no rips, no stains
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Tables are clean, in good condition and anchored
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Clear pathways for emergency exits
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No foul odors
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Kick plates clean
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Temperature set between 70 & 72 degrees
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Theater entrance trashcans visible for guests - clean, no streaks or visible debris
Theaters - Presentation
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Pre-show audio levels correct
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Trailer audio level correct
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Pre-show lighting levels correct
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Proper show flow before feature
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Trailer light levels and cue correct
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Trailer masking correct
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Table lighting correct
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Isle/row lighting correct
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Feature light levels and cue correct
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Feature masking correct
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Feature audio levels correct
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No light bleed from exterior doors
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No light bleed from Server station/guest entry hallways
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No sound bleed from exterior forces, hallways or adjacent houses
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No HVAC, rattles or extraneous noises
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Screen image light levels sufficient
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Image in focus and no discoloration
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CC & ALD devices working
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All speakers working
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No projection booth light or sound bleed
Mezzanine - Facility
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Port windows clean
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Ceilings tiles free of water damage or leaks
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Storage room clean and organized
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Storage room clean and organized
Game Floor
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Carpet/flooring free of debris, stains or tears
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All games functioning and clean
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Digital poster cases images are sized correctly, clear images and functional - no black screens
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Trashcans visible for guests - clean, no streaks or visible debris
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Walls/trims/frames clean and free of dirt, dust and residue
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Music on, correct level and guest appropriate content
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All lights working
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Ceilings and light fixtures free of dust and debris
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Temperature set between 70 & 72 degrees
Attractions - Rock Wall
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Rules and responsibilities posted for guests
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Fully functioning equipment
Attractions - Bumper Cars
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Rules and responsibilities posted for guests
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Fully functioning equipment
Attractions - VR
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Rules and responsibilities posted for guests
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Fully functioning equipment - vests, monitors, trackpads, headsets
Attractions - Laser Tag
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Rules and responsibilities posted for guests
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Fully functioning equipment - guns, vests, hardware
Required Signage
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Managers - Operations & Licenses
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USERRA
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5 in 1 poster (FMLA, Polygraph, OSHA, FLSA minimum wage requirement, equal employment opportunity)
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Choke poster
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Work related injury plan
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Unemployment
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Child labor
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Local hospital map
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First aid kit available