Title Page

  • Conducted on

  • Prepared by

  • Location

Standards Actions

  • Is there effective hand wash facilities in the Café?

  • Was there serious Food Safety Cleaning issues highlighted on audit that pose a serious and immediate food safety risk?

  • Was there an immediate risk to customers due to Allergen policies not being followed?

  • Did the Fryers / Fryer management pose a serious fire risk?

  • Was there a risk of cross-contamination between Raw and RTE food that posed a serious and immediate risk to Food Safety?

  • Are items being stored within their use-by date and is date labelling policy correctly followed?

  • Was there evidence that food was actively being stored in Fridges/Freezers that were outside of safe working temperatures?

  • Were there multiple gaps in Safety training or were key training materials not available?

  • Was annual Fire Safety refresher training missing or was Fire Safety Logbook not up to date?

  • Are Café diary records fully complete? (Daily/Weekly/Monthly checks, cleaning records, weekly probe calibration)

  • Were there numerous gaps in team knowledge that posed a serious safety risk?

  • Did the Café Leadership on the day, give auditor confidence that Food Safety and Health & Safety was well understood and controlled?

Service Actions

  • How was Food Quality?

  • How was Drinks Quality?

  • How was Speed of Service?

  • Was the Set up of FOH / BOH effective?

  • Was there Prep? Was it organised / enough?

  • Was the visual merchandising of displays to Brand Spec?

  • Was the POS / SELs / Customer signage to Brand Spec?

Team Actions

  • Were there any training needs in the team?

  • Were the team engaged and happy on shift?

  • Was the shift plan being utilised? Was there effective roles & responsibilities evident?

  • Was the Leadership of the shift effective? In control / visible for customers /

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