Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
ADMIRE
-
First impressions on approach to venues
-
Capture images of both good and bad visuals.
-
Can you show me some of the iniatives that you are pleased with in terms of your venue
-
Capture images of good initiatives seen
-
Can you show me areas that you have concerns with?
Commercial file / P&L understanding and control.
-
1.1 Sales v Budget
-
What plans are in place to improve on sales performance?
-
1.2 Stock control
-
What was the last stocktake result?
-
What was the last stock line check that you did and what result?
-
What are your most recent Waste values?
-
What is your current stock holding in terms of weeks?
-
In terms of stock control measures, are we safe or at risk?
-
1.3 Standards
-
Where are the most recent iaudits what scores did you hit?
-
What are the main areas which score low during these audits?
-
What are the top 3 areas that you need to stay on top of?
-
Capture some images that demonstrate the range of standards applicable to this venue?
-
1.4 Staff
-
Who are your top performers and why?
-
Who are you concerned about and what is your plan to deal with it?
-
What was your wage spend ratio to actual turnover last week?
-
What is your current wage spend ratio for this week so far?
-
What action must you take now in order to hit your percentage wage spend target?
-
Over the last few weeks what is the situation with your wage control?
-
What is your opinion on your management team do you have any concerns or training needs?
-
What is your opinion on your bar teams, do you have any concerns or training needs?
-
What issues do you have with sickness or attendance currently?
-
When are the next probationary reviews due and who are they with?
-
1.5 Systems
-
What health and safety concerns do you have currently?
-
What are your most urgent maintenance issues outstanding?
-
Who have you spoken to and when about these maintenance issues?
-
What is your assessment on your contract cleaners?
-
1.6 Service
-
For last month, how many parties did you have at this venue?
-
Can you show me your party planner for this current month?
-
Are we maximising our venue in terms of party's?
-
What has been the most recent or most successful event / slam that you have held at this venue?
-
From the event / slam plans for this month what have you already got in place?
DESIRE
-
From GM point of view what is the main focus presently?
-
What does the GM's current plan of action look like?
-
From the OPS point of view what is the main concerns with venue?
-
What are the specifics that must be addressed before the next visit?
INSPIRE
-
What ideas do we have for adding revenue to the business? This can include party's / events / slam or drinks promos etc.
-
What help or support will you need to see your plans succeed?
-
From our visit today what are the key areas that we have identified as being important issues needing addressed?
TRANSPIRE
-
When can we meet again to review the progress of your plans?
-
What date will we set for the next P&L review?
-
What date is the next GM meeting?
-