Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Approach to Salon

  • Is the salon appealing and impact full on approach?

  • Is Grolondon signage clear, impactfull and good state of repair?

  • Are the salon opening times fully visible?

  • Is there a promotion or service advertised in the window?

  • Is the product in the window displayed correctly, with a ticket?

  • What is the general state of cleanliness at front of salon? Windows clean, cig stubs etc.?

  • Please take a few photos of the front of the salon

  • Any ideas on how the front of the salon could be improved, or to make the most of the space and surroundings.

Entrance / doorway

  • Is there a branded door mat, clean and positioned correctly?

  • Are all stylist busy with clients or looking purposeful?

  • Is there music playing which is of the correct style and at correct volume level?

  • Did you get acknowledged as you entered the salon?

  • Is the floor in good condition?

  • Are all bulbs working and of correct wattage and finish

Reception area

  • Was the coordinator behind the desk?

  • How many people behind reception and what was each person actually doing?

  • Please take a photo of what a client will see today if they stand at the reception desk?

  • Are the business cards etc. on and around the reception desk well presented?

  • Is everything on or around the desk required to be 'on display'?

  • Are cash PDQ machines all in good working order and available?

  • What items are in and around the reception desk that are damaged, broken or not supposed to be there?

  • Is there a box file at reception which contains Accident Report Book, Risk Assessment book & health & safety information?

  • Please take photo of under the reception desk -staff side

Beverage and cloakroom areas

  • Is the coffee machine in fully working order?

  • Is there enough coffee available to last 2-3 days at least?

  • Do we have enough coffee cups available (& stored correctly)

  • Is the water machine working correctly?

  • Are customers coats and jackets correctly stored?

  • Please take photo of customer cloakroom area?

  • Are all bags, brollies and belongings stored tidily, correctly and secure?

  • Are bins empty?

  • What could we or should we do to improve this area of service?

Retail area

  • Does this area have the wow! Factor?

  • Take a few photos of the retail area from the best angles?

  • Is the retail product clean, dust free and 'faced up'?

  • Is there a price list available?

  • Is there product information available describing features and benefits of the individual product?

  • Is there any current promotions? I.e. Bogor, sale, reductions?

  • What is current sales trend in terms of retail within this salon?

Cutting & styling area

  • Is the cutting and styling area well presented and prepared for the next client?

  • Please take a few photos from best angles.

  • Are all stations well presented?

  • Is each section laid out as per salon individual standard of appearance?

  • Do all stations have the drinks menu?

  • Are mirrors all clean and well presented?

  • Do we have tissues available?

  • Do all power outlets work?

Creative colour area

  • Are all stations prepared ready for next clients?

  • Please take a few photos from best angles

  • Is each station set out inline with individual salon requirements?

  • Do all stations have drinks menu?

  • Are all mirrors clean and well presented?

  • Do all power outlets work?

  • Do we have tissues available?

  • Is the climazone clean and ready for use (steamer)

Colour dispensery

  • Is the stock organised and in correct number order

  • Are all surfaces clean tidy and clear for next stylist to use

  • Are all colour bowls and utensils clean tidy and available for next use

  • Is the used stock bin empty

  • Can we confirm that there is no more than one tube of individual colour open at any one time

  • Is the stock being controlled correctly, regularly and accurately

  • Are all health and safety regulations on display that are required as per company policy?

  • Please take a few photos of backwash area including photos of the health and safety posters available.

Backwash area

  • Are all sinks clean, with drain filter clear with neck guards and in pristine condition?

  • Is area all mopped clean an free from dirt, water and waste?

  • Are towels ready and prepared for next client

  • Are there enough towels to cover the remainder of the day?

  • Is the towel bin empty?

  • Is backwash area clean tidy front facing and well presented

  • Please take a photo from best angle

  • Ensure foils bin is empty

  • Are all seats clean dry and ready for next client


  • On entry to toilet is there a sweet smell

  • Is the bowl clean

  • Is there a full paper dispenser?

  • Is the seat secure and clean

  • Is the floor clean and tidy

  • Are there sanitary bins available

  • Is there an emergency cord available and does it work?

  • Is mirror clean and accessible

  • Is bin empty

  • Is there a hand drier / towel /paper towels available

  • Is there hand cream available

Utility area -washers / driers / towel storage area

  • Is this area easily accessible, free from obstacles?

  • Do we have suitable storage bins and are we using these to handle towels etc.

  • Is the washing machine in a good state of repair and in good working order?

  • Is drier in good state of repair and in good working order?

  • Do we have enough detergent available and stored correctly

Staff rest area

  • Is this area clean and free from clutter, rubbish and is in acceptable condition?

  • Is the kitchen area clean tidy and free from dirt, rubbish and food waste?

  • Is all food stored in an organised fashion without waste left unattended?

  • Is the bin empty?

  • Does the area look as though it is well maintained?

Any other 'unused' or storage area

  • What is this area?

  • What is the condition of this area?

  • Is this area clean tidy and organised?

People issues - stylist / coordinators / assistants / apprentices

  • What score would you give out of ten for the staff appearance, enthusiasm & awareness of suroundings

  • Is there a rota available to cover coordinators, assistants and key holders - containing information to clarify who is in and who will be the person in charge at the salons?

  • Take a photo of the rota?

  • Is there a current 'up to date' training matrix to capture this information?

  • Take a photo of the training matrix

Performance / stats

  • Where is the trading summary report for last week?

  • Did we achieve our sales target?

  • Does the coordinator know and understand the stock check process, including stock deliveries, stock usage and recording?

  • Please give overview of key points identified with process.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.