First impressions on approach to venues
Was visit conducted when the bar was open or closed?
Can you show me some of the iniatives that you are pleased with in terms of your venue
Can you show me areas that you have concerns with?
1.1 Sales v Budget
What plans are in place to improve on sales performance?
Planning ahead in order to meet your sales budgets is paramount - what events, parties or promotional activity do you have organised for the next 2-3 weeks?
Can you talk me through your calendar of projected sales budgets for the rest of this month?
Cash discrepancies must be investigated - what levels of cash discrepancies have your site experienced recently?
1.2 Stock control
What was the last stocktake result?
What was the last stock line check that you did and what result?
What are your most recent Waste values?
What is your current stock holding in terms of weeks?
In terms of stock control measures, are we safe or at risk?
The company P&L account is a working document what are the main areas of concern at present from a GM perspective?
Let's agree the 'must do' issues raised from the last P&L account?
Where are the most recent iaudits what scores did you hit?
What are the main areas which score low during these audits?
What are the top 3 areas that you need to stay on top of?
Can you show me your rota for next week?
Who are your top performers and why?
Who are you concerned about and what is your plan to deal with it?
What was your wage spend ratio to actual turnover last week?
What is your current wage spend ratio for this week so far?
What action must you take now in order to hit your percentage wage spend target?
Over the last few weeks what is the situation with your wage control?
What is your opinion on your management team do you have any concerns or training needs?
What is your opinion on your bar teams, do you have any concerns or training needs?
What issues do you have with sickness or attendance currently?
When are the next probationary reviews due and who are they with?
What health and safety concerns do you have currently?
What are your most urgent maintenance issues outstanding?
Who have you spoken to and when about these maintenance issues?
What is your assessment on your contract cleaners?
What is the current situation with door staff, how many do you have and how often are they in?
What incidents have happened recently and how did you / was it dealt with?
Is this venue 'fully loaded' in terms of marketing presence and point of sale materials?
Where around this venue would you say are the 'top 5' areas for displaying current, accurate and relevant point of sale?
Do you have regular SLAM events organised for this venue?
What is the next SLAM events organised for this venue?
How much will it cost to host this SLAM event, how much do you plan to take in turnover on the night - in what ways have you maximised this event?
For last month, how many parties did you have at this venue?
Can you show me your party planner for this current month?
Are we maximising our venue in terms of party's?
What has been the most recent or most successful event / slam that you have held at this venue?
From the event / slam plans for this month what have you already got in place?
From GM point of view what is the main focus presently?
What does the GM's current plan of action look like?
From the OPS point of view what is the main concerns with venue?
What are the specifics that must be addressed before the next visit?
What ideas do we have for adding revenue to the business? This can include party's / events / slam or drinks promos etc.
What help or support will you need to see your plans succeed?
From our visit today what are the key areas that we have identified as being important issues needing addressed?
When can we meet again to review the progress of your plans?
What date will we set for the next P&L review?